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Title Author Company Profiled Topic(s) Release Date  
P&C Claims in the Digital Era: Managing Digital Content and Processes Mark Breading Hyland Software's OnBase Claims 06-2016 Download
The Power of Integrated Content and Process Management Mark Breading Hyland Content/Process Management 06-2016 Download
Next Generation Portals: Aligning changing business strategies, user needs, and advanced technologies Deb Smallwood Agencyport Software Portals 05-2016 Download
The Top 5 Insurance Customer Experience Trends: Capitalizing on Shifts Mark Breading HP Customer 03-2016 Download
The New Age of Underwriting Deb Smallwood Underwriting 01-2016 Download
Changing the Conversation: Business Transformation Through Cloud Karen Furtado Accenture Duck Creek, Instec, Insurity, ISCS Core, Maturing Technology 12-2015 Download
Customer Service Excellence in Insurance Mark Breading Interactive Intelligence Customer 10-2015 Download
CRM In Insurance: New Opportunities in the Digital Age Mark Breading HP Exstream, Avanade Customer 09-2015 Download
Achieving the Ultimate 360: Insurance Experience: Gaining New Vision and New Value in the Digital Era Mark Breading and Karen Furtado EIS Core 09-2015 Download
Hyland/Guidewire Partnership Mark Breading Hyland and Guidewire M&A/Partnerships 06-2015 Download
The Insurance Customer Experience Mark Breading Customer 05-2015 Download
Accessibility in Financial Services: Expanding Beyond Compliance to Market Opportunity Mark Breading IBM 04-2015 Download
Underwriting Workstation Advantage Deb Smallwood ValueMomentum’s DealFoundry Underwriting 03-2015 Download
Claims Transformation: New Benefits via New Paths Denise Garth L&T Infotech Claims 02-2015 Download
Modern Underwriting: Leveraging New Intelligence Capabilities Deb Smallwood L&T Infotech Underwriting 02-2015 Download
Claims Transformation: New Benefits via New Paths Denise Garth L&T Infotech Claims 02-2015 Download
The Policy Administration Transformation Journey Karen Furtado P&C insurers Policy 01-2015 Download
hybris-Powerful Addition to SAP Offerings Monique Hesseling hybris Acquisitions, Portals, Infrastructure 10-2014 Download
Leveraging a Unified Digital Platform: Modernizing digital content creation and delivery Mark Breading Cincom Innovation 09-2014 Download
Decision-Driven Marketing … maximizing customer engagement Deb Smallwood SAS Customer, Marketing 08-2014 Download

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