| Title | Author | Company Profiled | Topic(s) | Release Date | |
|---|---|---|---|---|---|
| Next-Level Digitization for ISO Electronic Rating Content™ | Karen Furtado, Karen Pauli | ISO | Policy, Core | 01-2018 | Download |
| The Future of Vehicle Insurance | Mark Breading, Karen Pauli | Octo Telematics | Telematics | 08-2017 | Download |
| Smart Communications: 100% Focus on Next-Gen Customer Communications Management | Mark Breading | Smart Communications | Customer | 08-2017 | Download |
| Building Loyalty and Engagement Through Digital Experience in Insurance | Mark Breading, Karen Furtado | EIS | Customer | 06-2017 | Download |
| Analytics in Insurance: Start Fast, Accelerate Value | Mark Breading | Avanade | Analytics | 01-2017 | Download |
| Leveraging Location for Advantage in Insurance | Mark Breading | ESRI | Innovation | 11-2016 | Download |
| Core Systems, Analytics, and the Data Explosion | Karen Furtado, Karen Pauli | Duck Creek Technologies, Equifax, Guidewire Softwa | Core | 11-2016 | Download |
| Commercial Lines Underwriting in the Digital Era | Mark Breading | Hyland Software's OnBase | Underwriting | 08-2016 | Download |
| The Insurance Customer Journey in the Digital Age | Mark Breading | Interactive Intelligence | Customer | 08-2016 | Download |
| P&C Claims in the Digital Era: Managing Digital Content and Processes | Mark Breading | Hyland Software's OnBase | Claims | 06-2016 | Download |
| The Power of Integrated Content and Process Management | Mark Breading | Hyland | Content/Process Management | 06-2016 | Download |
| Next Generation Portals: Aligning changing business strategies, user needs, and advanced technologies | Deb Smallwood | Agencyport Software | Portals | 05-2016 | Download |
| The Top 5 Insurance Customer Experience Trends: Capitalizing on Shifts | Mark Breading | HP | Customer | 03-2016 | Download |
| The New Age of Underwriting | Deb Smallwood | Underwriting | 01-2016 | Download | |
| Changing the Conversation: Business Transformation Through Cloud | Karen Furtado | Accenture Duck Creek, Instec, Insurity, ISCS | Core, Maturing Technology | 12-2015 | Download |
| Customer Service Excellence in Insurance | Mark Breading | Interactive Intelligence | Customer | 10-2015 | Download |
| CRM In Insurance: New Opportunities in the Digital Age | Mark Breading | HP Exstream, Avanade | Customer | 09-2015 | Download |
| Achieving the Ultimate 360: Insurance Experience: Gaining New Vision and New Value in the Digital Era | Mark Breading and Karen Furtado | EIS | Core | 09-2015 | Download |
| Hyland/Guidewire Partnership | Mark Breading | Hyland and Guidewire | M&A/Partnerships | 06-2015 | Download |
| The Insurance Customer Experience | Mark Breading | Customer | 05-2015 | Download |
