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Title Author Company Profiled Topic(s) Release Date  
Next-Level Digitization for ISO Electronic Rating Contentâ„¢ Karen Furtado, Karen Pauli ISO Policy, Core 01-2018 Download
The Future of Vehicle Insurance Mark Breading, Karen Pauli Octo Telematics Telematics 08-2017 Download
Smart Communications: 100% Focus on Next-Gen Customer Communications Management Mark Breading Smart Communications Customer 08-2017 Download
Building Loyalty and Engagement Through Digital Experience in Insurance Mark Breading, Karen Furtado EIS Customer 06-2017 Download
Analytics in Insurance: Start Fast, Accelerate Value Mark Breading Avanade Analytics 01-2017 Download
Leveraging Location for Advantage in Insurance Mark Breading ESRI Innovation 11-2016 Download
Core Systems, Analytics, and the Data Explosion Karen Furtado, Karen Pauli Duck Creek Technologies, Equifax, Guidewire Softwa Core 11-2016 Download
Commercial Lines Underwriting in the Digital Era Mark Breading Hyland Software's OnBase Underwriting 08-2016 Download
The Insurance Customer Journey in the Digital Age Mark Breading Interactive Intelligence Customer 08-2016 Download
P&C Claims in the Digital Era: Managing Digital Content and Processes Mark Breading Hyland Software's OnBase Claims 06-2016 Download
The Power of Integrated Content and Process Management Mark Breading Hyland Content/Process Management 06-2016 Download
Next Generation Portals: Aligning changing business strategies, user needs, and advanced technologies Deb Smallwood Agencyport Software Portals 05-2016 Download
The Top 5 Insurance Customer Experience Trends: Capitalizing on Shifts Mark Breading HP Customer 03-2016 Download
The New Age of Underwriting Deb Smallwood Underwriting 01-2016 Download
Changing the Conversation: Business Transformation Through Cloud Karen Furtado Accenture Duck Creek, Instec, Insurity, ISCS Core, Maturing Technology 12-2015 Download
Customer Service Excellence in Insurance Mark Breading Interactive Intelligence Customer 10-2015 Download
CRM In Insurance: New Opportunities in the Digital Age Mark Breading HP Exstream, Avanade Customer 09-2015 Download
Achieving the Ultimate 360: Insurance Experience: Gaining New Vision and New Value in the Digital Era Mark Breading and Karen Furtado EIS Core 09-2015 Download
Hyland/Guidewire Partnership Mark Breading Hyland and Guidewire M&A/Partnerships 06-2015 Download
The Insurance Customer Experience Mark Breading Customer 05-2015 Download

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