| Title | Author | Company Profiled | Topic(s) | Release Date | |
|---|---|---|---|---|---|
| Digital Transformation of Outbound Payments | Karen Furtado | Deluxe Corporation | Claims, Customer | 06-2020 | Download |
| Digital Shift in Insurance: The New Age of the Digital Platform | Mark Breading, Deb Smallwood | DXC | Digital Transformation, Analytics | 07-2018 | Download |
| Digital Customer Engagement in Insurance | Mark Breading | Pitney Bowes Software | Customer | 06-2014 | Download |
| Decision-Driven Marketing … maximizing customer engagement | Deb Smallwood | SAS | Customer, Marketing | 08-2014 | Download |
| Customer Service Excellence in Insurance | Mark Breading | Interactive Intelligence | Customer | 10-2015 | Download |
| CRM In Insurance: New Opportunities in the Digital Age | Mark Breading | HP Exstream, Avanade | Customer | 09-2015 | Download |
| Creating the Tipping Point in Commercial Lines Underwriting | Deb Smallwood, Karen Pauli | Intellect SEEC | Underwriting, Commercial Lines | 07-2018 | Download |
| Cover-All Dev Studio | Karen Furtado | Cover-All | Core | 03-2014 | Download |
| Core Systems, Analytics, and the Data Explosion | Karen Furtado, Karen Pauli | Duck Creek Technologies, Equifax, Guidewire Softwa | Core | 11-2016 | Download |
| Commercial Lines Underwriting in the Digital Era | Mark Breading | Hyland Software's OnBase | Underwriting | 08-2016 | Download |
| Claims Transformation: New Benefits via New Paths | Denise Garth | L&T Infotech | Claims | 02-2015 | Download |
| Claims Transformation: New Benefits via New Paths | Denise Garth | L&T Infotech | Claims | 02-2015 | Download |
| Claims Fraud In The Digital Age: The need for new solutions | Karen Furtado, Mark Breading | Shift Technology | Claims | 05-2019 | Download |
| Claims and Risk Management in a Digital World: A Next-Gen Platform | Deb Smallwood, Mark Breading | 360Globalnet | Claims | 02-2019 | Download |
| Changing the Conversation: Business Transformation Through Cloud | Karen Furtado | Accenture Duck Creek, Instec, Insurity, ISCS | Core, Maturing Technology | 12-2015 | Download |
| Captializing on Exposure Management Tools for Profitable Growth | Mark Breading | Verisk Specialty Business Solutions | Exposure Management | 02-2022 | Download |
| Capitalizing on the Customer Experience | Mark Breading | Cincom | Customer | 03-2014 | Download |
| Building Loyalty and Engagement Through Digital Experience in Insurance | Mark Breading, Karen Furtado | EIS | Customer | 06-2017 | Download |
| Analytics in Insurance: Start Fast, Accelerate Value | Mark Breading | Avanade | Analytics | 01-2017 | Download |
| AI in P&C Insurance | Mark Breading, Karen Furtado | Cape Analytics, Guidewire, Insurity, Salesforce | Artificial Intelligence | 10-2018 | Download |
