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Title Author Company Profiled Topic(s) Release Date  
2019 Top Predictions for Insurance Deb Smallwood, Karen Furtado, Mark Breading, KP Strategy Meets Action Innovation, Digital Transformation, Customer 12-2018 Download
Accessibility in Financial Services: Expanding Beyond Compliance to Market Opportunity Mark Breading IBM 04-2015 Download
Achieving the Ultimate 360: Insurance Experience: Gaining New Vision and New Value in the Digital Era Mark Breading and Karen Furtado EIS Core 09-2015 Download
AI in P&C Insurance Mark Breading, Karen Furtado Cape Analytics, Guidewire, Insurity, Salesforce Artificial Intelligence 10-2018 Download
Analytics in Insurance: Start Fast, Accelerate Value Mark Breading Avanade Analytics 01-2017 Download
Building Loyalty and Engagement Through Digital Experience in Insurance Mark Breading, Karen Furtado EIS Customer 06-2017 Download
Capitalizing on the Customer Experience Mark Breading Cincom Customer 03-2014 Download
Changing the Conversation: Business Transformation Through Cloud Karen Furtado Accenture Duck Creek, Instec, Insurity, ISCS Core, Maturing Technology 12-2015 Download
Claims and Risk Management in a Digital World: A Next-Gen Platform Deb Smallwood, Mark Breading 360Globalnet Claims 02-2019 Download
Claims Fraud In The Digital Age: The need for new solutions Karen Furtado, Mark Breading Shift Technology Claims 05-2019 Download
Claims Transformation: New Benefits via New Paths Denise Garth L&T Infotech Claims 02-2015 Download
Claims Transformation: New Benefits via New Paths Denise Garth L&T Infotech Claims 02-2015 Download
Commercial Lines Underwriting in the Digital Era Mark Breading Hyland Software's OnBase Underwriting 08-2016 Download
Core Systems, Analytics, and the Data Explosion Karen Furtado, Karen Pauli Duck Creek Technologies, Equifax, Guidewire Softwa Core 11-2016 Download
Cover-All Dev Studio Karen Furtado Cover-All Core 03-2014 Download
Creating the Tipping Point in Commercial Lines Underwriting Deb Smallwood, Karen Pauli Intellect SEEC Underwriting, Commercial Lines 07-2018 Download
CRM In Insurance: New Opportunities in the Digital Age Mark Breading HP Exstream, Avanade Customer 09-2015 Download
Customer Service Excellence in Insurance Mark Breading Interactive Intelligence Customer 10-2015 Download
Decision-Driven Marketing … maximizing customer engagement Deb Smallwood SAS Customer, Marketing 08-2014 Download
Digital Customer Engagement in Insurance Mark Breading Pitney Bowes Software Customer 06-2014 Download

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