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Title Author Company Profiled Topic(s) Release Date  
Creating the Tipping Point in Commercial Lines Underwriting Deb Smallwood, Karen Pauli Intellect SEEC Underwriting, Commercial Lines 07-2018 Download
Customer Service Excellence in Insurance Mark Breading Interactive Intelligence Customer 10-2015 Download
The Insurance Customer Journey in the Digital Age Mark Breading Interactive Intelligence Customer 08-2016 Download
Enabling Collaboration in Insurance: The Role of Communications, Content, and Processes Mark Breading Interactive Intelligence, Inc. Collaboration 03-2014 Download
Next-Level Digitization for ISO Electronic Rating Content™ Karen Furtado, Karen Pauli ISO Policy, Core 01-2018 Download
Claims Transformation: New Benefits via New Paths Denise Garth L&T Infotech Claims 02-2015 Download
Claims Transformation: New Benefits via New Paths Denise Garth L&T Infotech Claims 02-2015 Download
Modern Underwriting: Leveraging New Intelligence Capabilities Deb Smallwood L&T Infotech Underwriting 02-2015 Download
Transforming Commercial Lines for the Digital World Karen Furtado, Karen Pauli Mindtree Commercial Lines 04-2018 Download
The Changing Face of Modernization Karen Furtado NTT DATA Core 06-2014 Download
The Future of Vehicle Insurance Mark Breading, Karen Pauli Octo Telematics Telematics 08-2017 Download
Reimagining Bordereaux Management: The Time Is Now Karen Furtado OWIT Global 06-2019 Download
The Policy Administration Transformation Journey Karen Furtado P&C insurers Policy 01-2015 Download
Digital Customer Engagement in Insurance Mark Breading Pitney Bowes Software Customer 06-2014 Download
Decision-Driven Marketing … maximizing customer engagement Deb Smallwood SAS Customer, Marketing 08-2014 Download
Claims Fraud In The Digital Age: The need for new solutions Karen Furtado, Mark Breading Shift Technology Claims 05-2019 Download
Smart Communications: 100% Focus on Next-Gen Customer Communications Management Mark Breading Smart Communications Customer 08-2017 Download
SNL Insurance Acquisition of iPartners Mark Breading SNL Acquisitions, Business Intelligence 06-2014 Download
2019 Top Predictions for Insurance Deb Smallwood, Karen Furtado, Mark Breading, KP Strategy Meets Action Innovation, Digital Transformation, Customer 12-2018 Download
Underwriting Workstation Advantage … creating the edge in Commercial Lines Deb Smallwood ValueMomentum Underwriting 03-2014 Download

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