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Title Author Company Profiled Topic(s) Release Date  
Leveraging a Unified Digital Platform: Modernizing digital content creation and delivery Mark Breading Cincom Innovation 09-2014 Download
Accessibility in Financial Services: Expanding Beyond Compliance to Market Opportunity Mark Breading IBM 04-2015 Download
CRM In Insurance: New Opportunities in the Digital Age Mark Breading HP Exstream, Avanade Customer 09-2015 Download
Customer Service Excellence in Insurance Mark Breading Interactive Intelligence Customer 10-2015 Download
The Top 5 Insurance Customer Experience Trends: Capitalizing on Shifts Mark Breading HP Customer 03-2016 Download
The Power of Integrated Content and Process Management Mark Breading Hyland Content/Process Management 06-2016 Download
P&C Claims in the Digital Era: Managing Digital Content and Processes Mark Breading Hyland Software's OnBase Claims 06-2016 Download
The Insurance Customer Journey in the Digital Age Mark Breading Interactive Intelligence Customer 08-2016 Download
Commercial Lines Underwriting in the Digital Era Mark Breading Hyland Software's OnBase Underwriting 08-2016 Download
Leveraging Location for Advantage in Insurance Mark Breading ESRI Innovation 11-2016 Download
Analytics in Insurance: Start Fast, Accelerate Value Mark Breading Avanade Analytics 01-2017 Download
Smart Communications: 100% Focus on Next-Gen Customer Communications Management Mark Breading Smart Communications Customer 08-2017 Download
Insurance Customer Documents in the Digital Age Mark Breading Xpertdoc Customer 11-2018 Download
P&C Claims and Digital Content Services: A Platform Approach Mark Breading Hyland Insurance Solutions Claims 04-2019 Download
Achieving the Ultimate 360: Insurance Experience: Gaining New Vision and New Value in the Digital Era Mark Breading and Karen Furtado EIS Core 09-2015 Download
The Power of Speed in Insurance: Enabling Speed to Market Through Responsive Core Systems Mark Breading and Karen Furtado EIS Core 05-2020 Download
Modern Core Systems Enabling Transformation: Use Cases to Modernize, Optimize, and Innovate Mark Breading and Karen Furtado Britecore Core 07-2020 Download
Digital Shift in Insurance: The New Age of the Digital Platform Mark Breading, Deb Smallwood DXC Digital Transformation, Analytics 07-2018 Download
Building Loyalty and Engagement Through Digital Experience in Insurance Mark Breading, Karen Furtado EIS Customer 06-2017 Download
AI in P&C Insurance Mark Breading, Karen Furtado Cape Analytics, Guidewire, Insurity, Salesforce Artificial Intelligence 10-2018 Download

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