| Title | Author | Company Profiled | Topic(s) | Release Date | |
|---|---|---|---|---|---|
| Leveraging a Unified Digital Platform: Modernizing digital content creation and delivery | Mark Breading | Cincom | Innovation | 09-2014 | Download |
| Accessibility in Financial Services: Expanding Beyond Compliance to Market Opportunity | Mark Breading | IBM | 04-2015 | Download | |
| CRM In Insurance: New Opportunities in the Digital Age | Mark Breading | HP Exstream, Avanade | Customer | 09-2015 | Download |
| Customer Service Excellence in Insurance | Mark Breading | Interactive Intelligence | Customer | 10-2015 | Download |
| The Top 5 Insurance Customer Experience Trends: Capitalizing on Shifts | Mark Breading | HP | Customer | 03-2016 | Download |
| The Power of Integrated Content and Process Management | Mark Breading | Hyland | Content/Process Management | 06-2016 | Download |
| P&C Claims in the Digital Era: Managing Digital Content and Processes | Mark Breading | Hyland Software's OnBase | Claims | 06-2016 | Download |
| The Insurance Customer Journey in the Digital Age | Mark Breading | Interactive Intelligence | Customer | 08-2016 | Download |
| Commercial Lines Underwriting in the Digital Era | Mark Breading | Hyland Software's OnBase | Underwriting | 08-2016 | Download |
| Leveraging Location for Advantage in Insurance | Mark Breading | ESRI | Innovation | 11-2016 | Download |
| Analytics in Insurance: Start Fast, Accelerate Value | Mark Breading | Avanade | Analytics | 01-2017 | Download |
| Smart Communications: 100% Focus on Next-Gen Customer Communications Management | Mark Breading | Smart Communications | Customer | 08-2017 | Download |
| Insurance Customer Documents in the Digital Age | Mark Breading | Xpertdoc | Customer | 11-2018 | Download |
| P&C Claims and Digital Content Services: A Platform Approach | Mark Breading | Hyland Insurance Solutions | Claims | 04-2019 | Download |
| Captializing on Exposure Management Tools for Profitable Growth | Mark Breading | Verisk Specialty Business Solutions | Exposure Management | 02-2022 | Download |
| Achieving the Ultimate 360: Insurance Experience: Gaining New Vision and New Value in the Digital Era | Mark Breading and Karen Furtado | EIS | Core | 09-2015 | Download |
| The Power of Speed in Insurance: Enabling Speed to Market Through Responsive Core Systems | Mark Breading and Karen Furtado | EIS | Core | 05-2020 | Download |
| Modern Core Systems Enabling Transformation: Use Cases to Modernize, Optimize, and Innovate | Mark Breading and Karen Furtado | Britecore | Core | 07-2020 | Download |
| Digital Shift in Insurance: The New Age of the Digital Platform | Mark Breading, Deb Smallwood | DXC | Digital Transformation, Analytics | 07-2018 | Download |
| Building Loyalty and Engagement Through Digital Experience in Insurance | Mark Breading, Karen Furtado | EIS | Customer | 06-2017 | Download |
