SMA Top 10 Imperatives for Insurers – 2014

An SMA Research Report

Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Mary Ann Garwood, Partner
Publication Date:
December 19, 2013
Number of Pages:
$95.00 USD

This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve also done additional analysis, investigating where the shifts are occurring and what the trends mean for the industry now. These imperatives have been defined using SMA’s research and analysis as well as the insight gained through direct experiences in working with insurance companies and solution providers throughout the insurance industry.

The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have at the top of their minds as they chart a course for the months and years ahead – the imperative actions that are needed to link strategy to business capabilities to technology investments. In addition, each of the top 10 also includes examples of published and planned SMA research related to that imperative. Many insurers map planned initiatives against the Top 10 to identify gaps or potential shifts in emphasis for their technology investments.