Progress Toward a Connected World: A Compilation of Insurance Blogs

An SMA Research Summary

Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
December 5, 2017
Number of Pages:
$695.00 USD

This research report includes twenty-one blogs published by SMA over the past year on emerging technologies and the connected world. For each blog, the relevant emerging technologies and insurance lines of business are identified. The report includes an introduction by Deb Smallwood, who provides an overview of the trends for the year. An SMA Call to Action offers advice for insurers for who are interested in assessing and engaging in the evolving connected world and leveraging emerging technologies.   



Table of Contents

  • Emerging Tech Year in Review 4
  • Here, There, and Everywhere: AI in P&C Insurance 5
  • Blockchain in Insurance: What’s the Real Story? 6
  • Will Bots Take Over My Insurance Job? 7
  • Innovation in Action: Advanced Telematics and Artificial Intelligence 8
  • Smart Cities and Smart Choices for Insurers 10
  • Connected Vehicles and Insurance: Geo-Spatial Analysis as a Critical Success Factor 11
  • Telematics: A Claims Adjuster’s New BFF 13
  • The Allure of an Un-Connected World: What It Means for Insurers 15
  • AI/Machine Learning in Insurance: A Force to be Reckoned With 17
  • Welcome to the Robot Revolution: Realities and Risks 18
  • Fraud is Not a Cost of Doing Business – and Emerging Tech is Here to Prove It! 20
  • The “Smart” Experience: Making a Home Smart Holds Valuable Lessons for Insurers 22
  • Siri, What’s Your Opinion of Driverless Vehicles? 23
  • Emerging Tech in 2017: Reshaping Insurance With Convergence 25
  • Autonomous Vehicles Keeping You Awake at Night? You’ve Got the Wrong Problem 26
  • Living in a Smart World: New Products from CES2017 28
  • CES2017: Hot Trends, Cool Stuff, Insurance Implications 30
  • Connected World 2030: Utopia or Dystopia? 32
  • Emerging Technologies: Time for Action for L&A Insurers 34
  • Blockchain in Insurance: Promise for the Future 35
  • SMA Call to Action 36
  • About SMA 37