Next-Gen Technology Trends: New Opportunities and Challenges for Insurers

An SMA Research Brief

Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Mary Ann Garwood, Partner
Publication Date:
November 29, 2013
Number of Pages:
$395.00 USD

This research brief identifies five next generation technologies that are currently having the greatest impact on the insurance industry. The selection of the technologies is based on a new SMA research study and SMA’s experiences in working with insurers. For each technology, the industry impact, opportunities, and challenges are discussed.

Each technology section includes an insightful diagram that illustrates a key finding about the technology. For example, the figure for mobile technologies shows the percent of insurers that currently support major operating system platforms. The research report discusses how support for the platforms has changed over the last two years.