Middle to Large Commercial Lines Underwriting Transformation: Under Construction

An SMA eBook

Deborah M. Smallwood, Senior Partner
Megan Bock Zarnoch, Guest Author
Publication Date:
December 16, 2020
Number of Pages:
$1,495.00 USD

P&C Commercial Lines Underwriting will look different in 2030, and the implications must inform today’s strategies. Mid-to-large sized business is the new open space, ripe for digital transformation and the leap forward into a new model for 2030. Every commercial lines insurance business has a choice to make: stay the course and be left behind, or embrace a paradigm shift. We previously asked, which will your organization choose?  

As a follow up to our original research report, this eBook synthesizes and presents our survey findings relative to the current state of underwriting and the path forward. It shows that far too many are staying the course and illuminates the gaps that may be created. It also reveals key watchpoints and strategic imperatives. This eBook looks specifically at mid to large commercial markets, given the important differences from small commercial lines. A companion eBook addresses the small commercial market segment.

20201215 Mid Large CL UW eBook


Table of Contents

  • Dreaming of the Future 3
  • Reimagine Operations: A Use Case 4
  • Big Change is Coming 5
  • Driving Underwriting Transformation 6
  • Incremental Technology Change 7
  • Process Updates 8
  • Impact of Layering 9
  • Concerns About Culture 10
  • Beware of Construction Ahead 11
  • Call to Action 12
  • Services 13
  • About the Authors 14