MGA Market Sizing Report: US Commercial Lines Program Business

An SMA Research Report

Deborah M. Smallwood, Senior Partner
Publication Date:
January 27, 2015
Number of Pages:
$4,500.00 USD

Historically, research on MGAs has not been widely undertaken, yet both MGAs and program business serve critical roles in the P&C industry. In fact, the number of MGAs and their importance continue to increase, and program business is the fastest growing segment within Commercial Lines. This research report takes a comprehensive view of this market segment. SMA administered an online survey of over 75 MGAs, examined over 300 MGA/Program Administrator websites, reviewed existing SMA and other industry research, and conducted telephone interviews with 8 MGA companies in the market.

The MGA Market Sizing report addresses: 

  • The definitions and blurring of roles of MGAs, MGUs, General Agents, and Program Administrators
  • The size of the market in terms of companies, premiums, programs, and IT spending
  • The organizational structure, buying behavior, and process flows of MGAs
  • Business drivers, plans, and priorities for technology spending

Figure 1 provides an example of the research data – the number of programs and MGAs in the US market. 


 20150127 MGA Sizing Report


Table of Contents

  • Executive Summary 3
  • Summary of Findings and Analysis 3
  • Baseline Definitions 8
  • MGA, MGU, GA, & PA Definitions Along with Program Business and E&S 8
  • Market Size Analysis 12
  • US CL Written Premium, Programs and MGAs, MGA Market Size, and IT Spending Projections 12
  • Detailed Findings and Analysis 17
  • Profiles, Buying Behaviors, Organization Structure, IT Investments, and Business Process Flow 17
  • SMA Call to Action 24
  • Action Plan for Solution Providers, MGAs/Program Administrators, and Insurers 24
  • Survey Details 27
  • Business Drivers, Technology Function, Technology Spending and Priorities 27
  • SMA Research Methodology and About SMA 41
  • Research Source Citations 45