Maturing Technologies in Insurance

An SMA Research Brief

Mark A. Breading, Senior Partner
Publication Date:
June 11, 2015
Number of Pages:
$695.00 USD

Insurers have been investing in a key set of advanced technologies for several years, including mobile, cloud, analytics, social media, and collaboration. As recently as three years ago, many in the industry considered these to be “next-gen” technologies. Today all five of these are gaining widespread usage in insurance, which leads SMA to designate them as “maturing technologies.”

This research report, based on a survey of insurance company professionals in North America, assesses the progress of the industry, looks at why insurers are investing, identifies where the technologies are being applied, and quantifies where companies plan to continue investing over the next three years (2016-2018).

The report provides a synopsis of maturing technologies, key research findings, insurance implications, supporting research data, and a concluding commentary.