Insurers' 2017 Strategic Initiatives: The Convergence of Traditional and New Initiatives

An SMA Research Report

Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
January 26, 2017
Number of Pages:
$995.00 USD

SMA has tracked and observed the strategic initiatives of insurers for many years. There are now distinct shifts underway – the convergence of new and traditional types of initiatives, the ways they are prioritized, and the means by which they are funded. The report is based on a survey of North American P&C and L&A insurers and addresses the state of industry transformation, why insurers are investing in technology, the priorities and plans for 16 strategic initiatives, and an SMA call to action for insurers.

Figure 1 highlights the top business drivers for investment in technology initiatives for 2017.  


 20170126 StratInitiatives

Table of Contents

  • SMA Key Takeaways and Predictions 3
  • Convergence of Strategic Initiatives 4
  • Company Mode Signals a New Awareness 4
  • 2017 Strategic Initiatives 7
  • SMA Call to Action: Bridges to the Future 11
  • About Strategy Meets Action 13