Insurance in Transformation: Building 7 Bridges to the Future

An SMA Research Report

Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
January 12, 2017
Number of Pages:
$995.00 USD

In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. During 2016, SMA introduced the Seven Bridges, which illustrate initiatives that provide defined pathways upon which insurers can build transformation strategies to set themselves on a course to becoming a Next-Gen Insurer.

This research report reveals 2017 survey results on insurer progress in building the seven bridges, including prioritization of the bridges and segment, company size, and innovation status insights. 


20170112 7Bridges

Table of Contents

  • Executive Summary 3
  • Seven Bridges Priorities for 2017 4
  • SMA Call to Action 9
  • About the Research and Strategy Meets Action 10