Emerging Tech in Commercial Lines: Ramping Up Adoption

An SMA Research Report

Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
October 5, 2018
Number of Pages:
$995.00 USD

Emerging technologies are spurring transformation at commercial lines organizations – but not all at the same rate or with the same business impact. Depending on the line of business, some insurers are piloting and others are in the implementation phase. But for many, the path forward is unclear. Assessing where emerging technologies fit into commercial lines organizations is critical to compete in todays’ highly competitive market place. This report provides survey-based insights about commercial lines adoption and spending for eight emerging technologies that currently hold the greatest potential for insurers. 


20181005 EmergingTechCommercialLines



Table of Contents

  • Introduction 3
  • Emerging Tech: The Power Players, Fast Movers, Sleeping Giants 4
  • Power Players 5
  • Fast Movers 10
  • Conclusions and Call to Action 13
  • About Strategy Meets Action 14