An SMA Research Report
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- July 13, 2020
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
Accelerating in Digital Transformation of Inbound and Outbound Payments
This Strategy Meets Action research report explores the shifts in digital payments capabilities that are now available to insurance, including a compelling insurer use case. The report provides a maturity model for all insurers to use in assessing their inbound and outbound capabilities to determine the next steps in advancing their digital transformation. A sampling of the vendor landscape that identifies solutions that can be utilized to modernize both inbound and outbound payments capabilities is included.
Table of Contents
- Digital Transformation Is Fueling Change 3
- Today’s Current State of Payments 4
- Inbound Payments
- Outbound Payments
- Digital Payment Maturity 5
- Inbound Payment Maturity
- Key Capabilities to Consider When Reimagining Inbound Payments
- Outbound Payment Maturity
- Key Capabilities to Consider When Reimagining Outbound Payments
- Payments Use Case: The General Insurance
- Inbound/Outbound Vendor Landscape 9
- Inbound Payments Vendor Landscape
- Outbound Payments Vendor Landscape
- SMA Call to Action 12
- About Strategy Meets Action 13