Core Transformation: Top 10 Success Factors

An SMA Research Report

Karen Furtado, Partner
Publication Date:
July 16, 2015
Number of Pages:
$995.00 USD

Core transformation is especially vital because core systems (policy, billing, and claims) shape an insurer’s operations and business models in addition to providing critical core functionality. Transformation of the core systems is a significant undertaking – one with unparalleled opportunities for insurers to move their businesses into the future.

This report builds on SMA’s deep expertise in core transformation to establish key success factors for core transformation initiatives. Both P&C and L&A insurers can leverage these 10 success factors in the areas of organizational capabilities, business capabilities, and technical capabilities to transform their business processes and organizational approaches.

Careful preparation will help insurers to turn the opportunities offered by core transformation into reality. Using the success factors laid out in this research brief, insurers can prepare their organizations for transformation, capitalize on their core investments, and embrace the impact of core transformation.  


20150715 Core Transformation