Insurance in the Connected World: Observations on Opportunities and Threats

An SMA Research Report

Mark A. Breading, Partner
Publication Date:
February 4, 2016
Number of Pages:
$995.00 USD

There is a widespread understanding that the evolving connected world has very significant implications for insurers. This report provides a structured way to think about the connected world and explores the implications for various insurance lines of business.

Insurance in the Connected World is basedon SMA research on emerging technologies and SMA’s analyst’s experiences and observations on industry trends and strategies. The report, which covers P&C and L&A insurers in North America

  • identifies 7 key connected world domains that insurers should investigate and participate in,
  • reveals 5 key themes for insurers to consider in strategic planning,
  • provides SMA research on 12 emerging technologies shaping the connected world, and
  • discusses implications of the connected world for P&C personal lines, P&C commercial lines (including workers’ comp and specialty), Life Insurance, and Annuities/Retirement.

Figure 1 identifies the major connected world domains that are emerging and of special interest to insurers. 


 20160204 ConnectedWorld



Table of Contents

  • The Connected World: Today and Tomorrow 3
  • Major Themes for Insurers to Consider 4
  • The Role of Emerging Technologies and Data 5
  • Emerging Technologies and Industry Disruption
  • Value From the Data and Insights
  • Key Considerations for Connected World Progress
  • Implications for Insurers 8
  • Property/Casualty Personal Lines
  • Property/Casualty Commercial Lines
  • Life Insurance
  • Annuities, Investments, and Retirement
  • SMA Call to Action 10
  • About Strategy Meets Action 11