Results for Research with the topic Transformational Technology

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Transformational Technologies in P&C Personal Lines: Insurer Progress, Plans, and Predictions for 2022 and Beyond

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Publication Date:
December 29, 2021
Number of Pages:
13
Price:
$1,495.00 USD

Personal lines insurers responded quickly during the pandemic to meet consumers' rapidly evolving needs, including investing heavily in digital capabilities to allow for remote access for customers, agents, and employees. more >

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RR061621ThumbnialSmall

Channel Strategies and Plans for P&C Commercial Lines: A View of Small and Mid/Large Commercial Segments

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
June 17, 2021
Number of Pages:
10
Price:
$1,495.00 USD

Commercial lines insurers are expanding and strengthening their distribution channels. Most are developing stronger bonds with existing agent/broker channels, and many are exploring and implementing alternate channels to reach preferred... more >

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20201109 IoT Report

IoT: Connecting P&C Insurers to New Business Opportunities

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
November 10, 2020
Number of Pages:
13
Price:
$1,495.00 USD

The Internet of Things (IoT) covers a wide expanse of technology and an equally wide expanse of business opportunities for both P&C commercial and personal lines organizations. more >

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20201015 AI PL

AI in P&C Personal Lines: Insurer Progress, Plans, and Predictions

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
October 16, 2020
Number of Pages:
15
Price:
$1,495.00 USD

Artificial Intelligence (AI) is transforming the P&C personal lines insurance business. The AI umbrella covers a number of technologies, and it is critical that personal lines insurers review each technology... more >

Research Info Request

20201008 AI CL

AI in P&C Commercial Lines: Insurer Progress, Plans, and Predictions

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
October 9, 2020
Number of Pages:
15
Price:
$1,495.00 USD

Artificial Intelligence (AI) is transforming the P&C commercial lines insurance business. The AI umbrella covers a number of technologies, and it is critical that commercial lines insurers review each technology... more >

Research Info Request

2020 09 18 InsurTech Brief

The Top 10 Themes for InsurTech 2020: Operating in the Pandemic Era

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
September 18, 2020
Number of Pages:
10
Price:
$1,495.00 USD

The pandemic has changed almost all things in our personal and business lives. Some may believe that non-traditional insurance technology providers such as InsurTechs would fall to the back of... more >

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20200910 Transformational Tech CL

Transformational Technologies in P&C Commercial Lines: Insurer Progress, Plans, and Projections

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
September 11, 2020
Number of Pages:
11
Price:
$1,495.00 USD

This report assesses technologies that SMA has categorized as transformational for P&C commercial insurers. For each technology, insurers’ levels of investment and the stage of their activity are evaluated. more >

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2020 04 15 InsurTech 50

Top 50 InsurTechs in P&C Insurance

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
April 16, 2020
Number of Pages:
37
Price:
$1,495.00 USD

SMA has compiled a list of the top 50 InsurTech startups in the North American market to assist P&C insurers in making decisions about who to partner with and who... more >

Research Info Request

20200213 2H19 InsurTech and Transformational Tech Snapshot

InsurTech and Transformational Tech: Highlights and Insights for 2H19

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
February 14, 2020
Number of Pages:
8
Price:
$995.00 USD

The second half of 2019 reveals that the InsurTech movement is in transition. Gaps in certain trends are growing, and new records are emerging. more >

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2019 12 20 2019 AI Report

AI Technologies in P&C: Insurer Progress, Plans, And Potential

Publication Date:
December 20, 2019
Number of Pages:
34
Price:
$1,495.00 USD

How is this report on AI in insurance different from many of the other reports that have been published? First, it is based on SMA Research that reflects the views... more >

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20191217 Cloud Core Systems

Cloud and Core Systems: Top Ten Strategic Considerations

Author(s):
Karen Furtado, Partner
Publication Date:
December 20, 2019
Number of Pages:
7
Price:
$995.00 USD

Cloud computing has become a fundamental requirement in the digital world and will play an even greater role as we move further into the new era of computing. more >

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2019 12 18 Summit Recap Report

Transformation in Action: Success Stories and Use Cases

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
December 18, 2019
Number of Pages:
25
Price:
$995.00 USD

SMA has released a new report on the 2019 SMA Summit: Transformation in Action which was held in New York City on December 4, 2019. more >

Research Info Request

2019 12 11 PL Transformational Tech

Transformational Technologies in P&C Personal Lines: Insurer Progress, Plans, and Projections

Publication Date:
December 11, 2019
Number of Pages:
15
Price:
$995.00 USD

Transformational technologies are poised to fundamentally alter the personal lines insurance sector over the next five to ten years. In some ways, the effects are already being felt. more >

Research Info Request

20191127 CL Transformational Tech

Transformational Technologies in P&C Commercial Lines: Insurer Progress, Plans, and Projections

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
November 27, 2019
Number of Pages:
14
Price:
$995.00 USD

Transformational technologies are poised to fundamentally alter the commercial lines insurance sector over the next five to ten years. In some ways, the effects are already being felt. more >

Research Info Request

2019 11 07 Innovation eBook.png

Insurance and the Innovation Journey: Lessons From a Decade of Progress

Publication Date:
November 8, 2019
Number of Pages:
17
Price:
$995.00 USD

The property/casualty insurance industry began a new wave of innovation almost a decade ago that has been gaining momentum over the past few years. more >

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2019 10 31 claims report

AI and Customer Experience: New Lenses for Claims Transformation

Author(s):
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
October 31, 2019
Number of Pages:
9
Price:
$995.00 USD

The digitally connected world has generated many new customer demands, new digital content, new and expanding ecosystems, and the realities of operating in a real-time world. more >

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2019 08 02 1H19 InsurTech and Transformational Tech Snapshot

1H19 InsurTech and Transformational Tech Snapshot

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
July 31, 2019
Number of Pages:
9
Price:
$995.00 USD

After the first half of 2019, the InsurTech movement is alive and well. There are many reports and commentaries about funding, partnerships, company profiles, and trends. more >

Research Info Request

20190701 Insurance 2030

Insurance 2030: How Technology is Transforming the P&C Landscape

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
July 1, 2019
Number of Pages:
8
Price:
$995.00 USD

How much will the P&C industry transform by 2030? How will different segments be affected? Will risks change substantially? Will distribution, products, underwriting, claims, and other areas be dramatically different?... more >

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20190402 2019 Connected Vehicle

Connected Vehicles and Insurance: Ten Strategic Considerations

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
April 2, 2019
Number of Pages:
11
Price:
$995.00 USD

Technology and societal trends are transforming the way that people and goods are moved from one place to another. more >

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20190212 Smart Home and Buildings

Smart Homes and Buildings: Ten Strategic Considerations for Insurers

Author(s):
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Publication Date:
February 12, 2019
Number of Pages:
9
Price:
$995.00 USD

There is a broad recognition of the great potential for smart devices and solutions in homes and commercial properties. more >

Research Info Request

20181210 2019 Top Predictions

2019 Top Predictions for Insurance

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
December 10, 2018
Number of Pages:
9
Price:
$95.00 USD

Will current insurance trends continue, slow-down, or accelerate? Will brand new developments rock the industry? Each year SMA makes predictions about the upcoming year in insurance. more >

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20181015 EmergingTeccPersonalLines

Emerging Tech in Personal Lines: Broad Implications, Significant Activity

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
October 15, 2018
Number of Pages:
15
Price:
$995.00 USD

Emerging technologies are affecting personal lines insurance in significant ways. They are changing the risks faced by customers, providing new options for interaction, revolutionizing how insurers assess and select risks,... more >

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20181005 EmergingTechCommercialLines

Emerging Tech in Commercial Lines: Ramping Up Adoption

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
October 5, 2018
Number of Pages:
14
Price:
$995.00 USD

Emerging technologies are spurring transformation at commercial lines organizations – but not all at the same rate or with the same business impact. more >

Research Info Request

20180928 Summit Brief

Transformation in Action: Success Stories and Use Cases

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
September 28, 2018
Number of Pages:
23
Price:
$995.00 USD

SMA has released a new report on the 2018 SMA Summit: Transformation in Action which was held in Boston on September 16 – 17, 2018. The Summit was a resounding success. more >

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20180914 New Digital Communications

Advanced Customer Communications in the Digital Age: New Options for Insurers

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
September 19, 2018
Number of Pages:
9
Price:
$995.00 USD

more >

Research Info Request

2018029 claims report

Claims Transformation: New Paths Forward for Reporting, Verification, and Communications

Author(s):
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
August 30, 2018
Number of Pages:
10
Price:
$995.00 USD

Claims Transformation: New Paths Forward for Reporting, Verification, and Communications explores how advances in FNOL reporting, verification, and communication give insurers new paths to digital transformation. more >

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20180824 agent distribution

Agents and Brokers in the Digital Age

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
August 24, 2018
Number of Pages:
23
Price:
$1,495.00 USD

The demise of the independent agent and broker channel has been forecast for years. However, there is no evidence that this will be the case. more >

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20180711 MunichRe Report

Who Is Really Disrupting The Insurance Industry? And What You Can Learn from Munich Re’s Journey

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Pauli, Principal
Publication Date:
July 11, 2018
Number of Pages:
8
Price:
$995.00 USD

“Disruption” is frequently an emotionally charged word. In today’s InsurTech-infused world, it has become a word that is most frequently associated with “aspiration versus reality.” Many external forces have been... more >

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Future of PC Distribution 20180629

The Future of P&C Insurance Distribution: Transformation in the Digital Age

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
June 29, 2018
Number of Pages:
9
Price:
$995.00 USD

There are many forces pressuring the P&C insurance distribution system, including digital, InsurTech, and customer expectations among others. more >

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20180502 InsurTech LOB

InsurTech 2018: 10 Key Themes Will Shape the Future

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
May 2, 2018
Number of Pages:
17
Price:
$995.00 USD

2018 is a pivotal year for the InsurTech startup movement. This report identifies ten key themes that illustrate how InsurTech is changing and what to expect in the coming years. more >

Research Info Request

20180328 EmergTechLandscape

The Emerging Tech Landscape: 10 Mega-Trends for 2018 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
March 29, 2018
Number of Pages:
13
Price:
$995.00 USD

There are so many developments in the technology world and so much change that it is difficult to keep up. more >

Research Info Request

20180111 InnovationReport

Innovation is Mandatory: SMA Annual Innovation in Insurance Report

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
January 11, 2018
Number of Pages:
13
Price:
$995.00 USD

Innovation is normalizing in business models and being woven into business strategies and plans, and insurers are figuring out how to create a culture of innovation. more >

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20171221 ebook winningconvergence

Winning With Convergence: The 5 Foundational Realities

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
December 22, 2017
Number of Pages:
16
Price:
$395.00 USD

The insurance industry is in transformation, resulting in huge challenges for managing current operations while leveraging new capabilities from InsurTech, emerging tech, and digital. more >

Research Info Request

20171205 ProgressTowardConnectedWorld

Progress Toward a Connected World: A Compilation of Insurance Blogs

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
December 5, 2017
Number of Pages:
37
Price:
$695.00 USD

This research report includes twenty-one blogs published by SMA over the past year on emerging technologies and the connected world. more >

Research Info Request

20171129 Emerging Tech PC

Emerging Technologies in P&C: Insurer Strategies and Plans Through 2020

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
November 29, 2017
Number of Pages:
12
Price:
$995.00 USD

This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more >

Research Info Request

20171109 AI PC

AI in P&C Insurance: Potential and Progress

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
November 9, 2017
Number of Pages:
5
Price:
$395.00 USD

Artificial intelligence (AI) has big implications for the property/casualty industry. AI is not a single technology, but a whole series of related technologies, such as machine learning, text mining, natural... more >

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20171025 Blockchain

Blockchain in Insurance: Awareness Grows, Activity Still Limited

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 25, 2017
Number of Pages:
4
Price:
$395.00 USD

Blockchain technology is garnering headlines in both the tech and business worlds as a potential game-changer. more >

Research Info Request

20171005 Summit Recap

2017 SMA Summit: Winning With Convergence

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 5, 2017
Number of Pages:
15
Price:
$995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more >

Research Info Request

20171004 InsurTech PL

InsurTech and Personal Lines: Examples, Use Cases, and Implications

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
October 4, 2017
Number of Pages:
14
Price:
$995.00 USD

more >

Research Info Request

20170829 SmartCities

Smart Cities and Insurance: Exploring the Implications

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
August 29, 2017
Number of Pages:
15
Price:
$995.00 USD

The concept of smart cities is gaining momentum, and many cities around the world are developing smart city strategies and implementing specific projects. more >

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20170803 InsuranceTransformation10Years

Insurance Transformation: Looking 10 Years Back, Looking 10 Years Forward

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
August 4, 2017
Number of Pages:
14
Price:
$395.00 USD

The world has changed dramatically in the last 10 years and is likely to change even more dramatically over the next 10. more >

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20170727 SpectrumReport

The New Era of Analytics in Insurance: Leveraging the SMA Data and Analytics Spectrum

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
July 27, 2017
Number of Pages:
13
Price:
$995.00 USD

Business intelligence, advanced analytics, and data are integral to insurer’s success in the digital age. This report highlights how data and analytics have evolved by introducing an updated version of... more >

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20170606 Core Modernizatino

Bridging to the Future With Core Systems Modernization

Author(s):
Karen Furtado, Partner
Publication Date:
June 6, 2017
Number of Pages:
10
Price:
$995.00 USD

Four out of five insurers are actively investing in core systems modernization and replacement, which is one of the seven SMA Bridges to the Future. more >

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20170525 Commercial Lines Tech

InsurTech and Commercial Lines: A Surge of Activity and New Implications

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
May 25, 2017
Number of Pages:
13
Price:
$995.00 USD

more >

Research Info Request

20170406 AI

AI/Machine Learning in Insurance: A Force to be Reckoned With

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
April 6, 2017
Number of Pages:
15
Price:
$995.00 USD

AI/machine learning is one of the top technology areas of interest for insurers today. This SMA research report takes a fresh look at the broad field of artificial intelligence, focusing... more >

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20170331 CoreTippingPoint

Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not

Author(s):
Karen Furtado, Partner
Publication Date:
March 31, 2017
Number of Pages:
10
Price:
$995.00 USD

Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not analyzes P&C insurers’ core systems buying decisions in 2016, their significance, and bigger changes still to come. more >

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20170315 Fraud

Fighting Fraud with Advanced Technology: Detection, Mitigation, and Prevention

Author(s):
Karen Pauli, Principal
Publication Date:
March 16, 2017
Number of Pages:
10
Price:
$995.00 USD

This report gives insurers a picture of how anti-fraud measures are changing – and will continue to change – as technology advances. more >

Research Info Request

20170228 EmergingTech

2017 Emerging Tech Landscape: Implications for Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
February 28, 2017
Number of Pages:
10
Price:
$995.00 USD

This report identifies four key trends in emerging technologies and discusses their implications for the insurance industry. more >

Research Info Request

20170223 Insurtech

2017 InsurTech Landscape: Aligning to Business Strategies

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
February 23, 2017
Number of Pages:
13
Price:
$995.00 USD

SMA has been actively engaged in the InsurTech movement through research, InsurTech clients, and involvement in related insurer strategies. more >

Research Info Request

20170112 7Bridges

Insurance in Transformation: Building 7 Bridges to the Future

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
January 12, 2017
Number of Pages:
10
Price:
$995.00 USD

In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more >

Research Info Request

20161221 2017 Predictions

SMA Top 10 Insurance Predictions for 2017

Author(s):
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
December 21, 2016
Number of Pages:
8
Price:
$995.00 USD

2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more >

Research Info Request

20161208 LA EmergTech

Emerging Technologies in L&A Insurance: 2016 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
December 8, 2016
Number of Pages:
11
Price:
$995.00 USD

This research report assesses thirteen emerging technologies in the context of Life and Annuity insurers’ progress and plans. more >

Research Info Request

20161206 innovation report

Innovation in Insurance in 2016: The Coming of Age

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
December 6, 2016
Number of Pages:
14
Price:
$995.00 USD

This is the fifth annual report on innovation from SMA, and is based on a survey of insurers and observations regarding market activities. more >

Research Info Request

20161110 Blockchain1

Blockchain in Insurance: Insurer Progress and Plans

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
November 10, 2016
Number of Pages:
11
Price:
$995.00 USD

Blockchain is a revolutionary technology that could fundamentally change the way business is conducted and result in the restructuring of major industries. more >

Research Info Request

20161102 SevenBridges

Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer

Author(s):
Karen Furtado, Partner
Publication Date:
November 2, 2016
Number of Pages:
10
Price:
$995.00 USD

At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more >

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20161020 ConnectedWorld

Reflections on Emerging Tech and the Connected World

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 20, 2016
Number of Pages:
26
Price:
$395.00 USD

Developments in emerging tech, the connected world, and InsurTech are progressing at a dizzying pace. And the implications for the insurance industry are significant. more >

Research Info Request

20161006 Awards SP

The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
October 6, 2016
Number of Pages:
19
Price:
$1,495.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more >

Research Info Request

20160929 Summit Recap

The 2016 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
September 29, 2016
Number of Pages:
14
Price:
$995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more >

Research Info Request

20160919 Insurer Awards

The 2016 SMA Innovation in Action Awards: Insurer Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 19, 2016
Number of Pages:
43
Price:
$2,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more >

Research Info Request

20160913 EmergingTechPC

Emerging Technologies in P&C Insurance: 2016 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
September 13, 2016
Number of Pages:
11
Price:
$995.00 USD

This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more >

Research Info Request

20160831 Insurtech

The InsurTech Universe: Understanding Company Positioning and Maturity

Author(s):
Mark A. Breading, Senior Partner
Jennifer Overhulse, Principal Owner, St. Nick Media
Publication Date:
August 31, 2016
Number of Pages:
12
Price:
$995.00 USD

Tracking the activity and investments in the rapidly expanding InsurTech space is one thing. It is quite another for an individual insurer to assess which trends and companies are most... more >

Research Info Request

20160728 Claims

The Changing Face of Claims: How Innovation Is Fueling Claims Transformation

Author(s):
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
July 28, 2016
Number of Pages:
15
Price:
$1,495.00 USD

Claims is a major area of innovation in the insurance industry today, driven by claims executives’ pragmatic need to increase efficiency, reduce complexity, and improve the customer experience. more >

Research Info Request

20160712 Top10Emerg

The Top 10 Ways Emerging Tech Will Transform Insurance

Author(s):
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Publication Date:
July 12, 2016
Number of Pages:
11
Price:
$995.00 USD

Emerging technologies are changing the world – and our research and work with insurers confirm that they will change the insurance industry in fundamental ways in the process. more >

Research Info Request

20160623 telematics

Telematics in P&C Insurance: The Need to Move Beyond Pricing

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
June 23, 2016
Number of Pages:
11
Price:
$995.00 USD

Telematics in P&C Insurance provides a snapshot of telematics/usage-based insurance programs in North America. Telematics for usage-based insurance continues to advance in North America, albeit at a measured pace. more >

Research Info Request

20160204 ConnectedWorld

Insurance in the Connected World: Observations on Opportunities and Threats

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
February 4, 2016
Number of Pages:
11
Price:
$995.00 USD

There is a widespread understanding that the evolving connected world has very significant implications for insurers. more >

Research Info Request

20160128 Game Changers

Game Changers in Insurance: The Pace of Change Accelerates

Author(s):
Deborah M. Smallwood, Senior Partner
Monique Hesseling, Partner
Publication Date:
January 28, 2016
Number of Pages:
12
Price:
$995.00 USD

Insurers can no longer remain relatively isolated – the world is changing and the implications for the industry are huge. more >

Research Info Request

Innovation SMA Research

Insurance in 2015: A Pivotal Year

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
January 4, 2016
Number of Pages:
4
Price:
$395.00 USD

This research brief contains SMA’s reflections on 2015, in the form of the top 10 trends that laid the foundation for the pivotal year and positioned the insurance industry for... more >

Research Info Request

20151215 Innovation Leaders

Innovation in Insurance: Continued Momentum and Making Impacts

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
December 15, 2015
Number of Pages:
10
Price:
$995.00 USD

This report takes a look at the continuing progress of innovation, highlighting the increasing pace of adoption and the upward movement in maturity levels among insurers in the context of... more >

Research Info Request

2015 10 29 Emerging Tech

Emerging Technologies: Five Key Themes for Insurers

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 29, 2015
Number of Pages:
14
Price:
$995.00 USD

The world is changing rapidly, and technology advancements are one of the major drivers of that change. more >

Research Info Request

20150930 AwardsSPCaseStudies

The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 30, 2015
Number of Pages:
44
Price:
$4,500.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more >

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20150929 SummitResearch

2015 SMA Summit Recap

Publication Date:
September 29, 2015
Number of Pages:
10
Price:
$695.00 USD

Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more >

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Innovation SMA Research

Emerging Technologies in L&A

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
September 21, 2015
Number of Pages:
4
Price:
$395.00 USD

Emerging technologies have the potential to transform the life/annuity insurance industry, according to a recent SMA survey of insurance executives. more >

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Innovation SMA Research

Emerging Technologies in P&C

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
September 21, 2015
Number of Pages:
4
Price:
$395.00 USD

Emerging technologies have the potential to transform the property/casualty insurance industry, according to a recent SMA survey of insurance executives. more >

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20150921 AwardCaseStudies Insurers

The 2015 SMA Innovation in Action Awards: Insurer Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 21, 2015
Number of Pages:
50
Price:
$4,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more >

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Innovation SMA Research

The Impact of Emerging Technologies in Claims

Author(s):
Karen Furtado, Partner
Publication Date:
July 30, 2015
Number of Pages:
7
Price:
$995.00 USD

SMA has identified three top emerging technologies for use in claims: drones and aerial imagery, artificial intelligence, and the Internet of Things (IoT). more >

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Innovation SMA Research

Mobile Technologies in Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
July 28, 2015
Number of Pages:
4
Price:
$695.00 USD

Mobile technology usage is becoming more widespread in insurance, but there are many opportunities to continue expanding into new areas and functions. more >

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Innovation SMA Research

Collaboration Technologies in Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
July 9, 2015
Number of Pages:
4
Price:
$695.00 USD

The class of technologies referred to as collaboration technologies has expanded, matured, and enjoyed increased usage in insurance. more >

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Innovation SMA Research

Maturing Technologies in Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
June 11, 2015
Number of Pages:
3
Price:
$695.00 USD

Insurers have been investing in a key set of advanced technologies for several years, including mobile, cloud, analytics, social media, and collaboration. more >

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20150520 Next Gen

Next-Gen Insurer: 2015 Update – The Journey Continues

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
May 20, 2015
Number of Pages:
13
Price:
$995.00 USD

Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more >

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20150331 Claims Transformation

Claims Transformation: The Journey Beyond Modernization

Author(s):
Karen Furtado, Partner
Denise Garth, Partner
Publication Date:
March 31, 2015
Number of Pages:
9
Price:
$995.00 USD

This report, the first in SMA’s thought leadership series on claims transformation, examines the need for changes in the end-to-end claims process, starting but not ending with claims system modernization. more >

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20150224 Top10 Imperatives

SMA Top 10 Imperatives for Insurers – 2015

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Denise Garth, Partner
Mary Ann Garwood, Partner
Monique Hesseling, Partner
Publication Date:
February 24, 2015
Number of Pages:
21
Price:
$995.00 USD

This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more >

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20150219 Innovation Mastery

Innovation Maturity in Insurance: Enabling the Next-Gen Insurer

Author(s):
Denise Garth, Partner
Guy Fraker, Guest Author
Publication Date:
February 19, 2015
Number of Pages:
14
Price:
$995.00 USD

This report provides a framework to help insurers assess their current innovation maturity level compared to where they want to be. more >

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20150129 Auto Landscape

The Changing Auto Insurance Landscape: Influencers Driving Disruption and Change

Author(s):
Denise Garth, Partner
Publication Date:
January 29, 2015
Number of Pages:
14
Price:
$995.00 USD

This research looks at the change and disruption that is greatly affecting auto insurance due to the convergence of multiple influencers, including the shared economy, connected cars, Google and Apple... more >

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Innovation in Insurance: Expanding Focus and Growing Momentum

Author(s):
Deborah M. Smallwood, Senior Partner
Denise Garth, Partner
Publication Date:
November 12, 2014
Number of Pages:
16
Price:
$995.00 USD

This research takes a new look at the continuing progress in and around innovation, highlighting an expanding focus and accelerating momentum. more >

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20141014 Emerging Tech

Emerging Technologies: Reshaping the Next-Gen Insurer

Author(s):
Denise Garth, Partner
Publication Date:
October 14, 2014
Number of Pages:
30
Price:
$1,495.00 USD

Current technologies, along with the growing proliferation of emerging technologies, are now considered some of the greatest agents of change since the introduction of the Internet. more >

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20141001 Summit Brief

2014 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 1, 2014
Number of Pages:
7
Price:
$95.00 USD

The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more >

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20140928 Innovation in Action Insurer Highlights

2014 Innovation in Action ... Insurer Highlights

Author(s):
Karen Furtado, Partner
Publication Date:
September 29, 2014
Number of Pages:
35
Price:
$4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more >

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20140828 Shifting Landscape

The Shifting Competitive Landscape: A New Breed of Industry Challengers

Author(s):
Denise Garth, Partner
Publication Date:
August 28, 2014
Number of Pages:
15
Price:
$995.00 USD

Historically, the insurance industry has assessed its competition by looking at those companies within the industry that directly compete and sell in the same market segments, offer similar products, use... more >

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2014 07 31 Internet of Things

The Internet of Things: Creating a Connected World

Author(s):
Denise Garth, Partner
Publication Date:
July 31, 2014
Number of Pages:
15
Price:
$995.00 USD

The future will be the cloud of things, the cloud of everything. The Internet of Things is transforming our digital environment from static and point-in-time to a dynamic, real-time, actionable... more >

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20140411 next gen insurer

The Next-Gen Insurer: Fueled by Innovation

Author(s):
Deborah M. Smallwood, Senior Partner
Denise Garth, Partner
Publication Date:
April 11, 2014
Number of Pages:
22
Price:
$2,495.00 USD

Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more >

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20140130 Google Insurance

Google and Insurance: Far Reaching Implications

Author(s):
Denise Garth, Partner
Publication Date:
January 31, 2014
Number of Pages:
8
Price:
$995.00 USD

Google has really ratcheted up the innovation momentum they started 2-3 years ago by broadening their digital, mobile, and data presence, and in doing so has raised the potential impact... more >

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20131230 Top 10 Imperatives

SMA Top 10 Imperatives for Insurers – 2014

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
December 19, 2013
Number of Pages:
13
Price:
$95.00 USD

This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more >

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20131129 Platforms Supported

Next-Gen Technology Trends: New Opportunities and Challenges for Insurers

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
November 29, 2013
Number of Pages:
8
Price:
$395.00 USD

This research brief identifies five next generation technologies that are currently having the greatest impact on the insurance industry. more >

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2013 10 16 Innovation in Insurance Customer Experience

Innovation in the Insurance Customer Experience: Examples and Guiding Principles

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 7, 2013
Number of Pages:
5
Price:
$395.00 USD

Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more >

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20131003 SMA Summit Recap

2013 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 3, 2013
Number of Pages:
3
Price:
$95.00 USD

“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more >

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201409 Innovation In Action

2013 Innovation in Action … Insurer Highlights

Author(s):
Karen Furtado, Partner
Publication Date:
September 18, 2013
Number of Pages:
46
Price:
$4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more >

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20130612 Telematics Usage Based for Agents

Telematics/Usage-Based Insurance: Implications for Agents

Author(s):
Mark A. Breading, Senior Partner
Richard Welch, Guest Author
Publication Date:
June 12, 2013
Number of Pages:
7
Price:
$995.00 USD

Much has been written about the implications of usage-based insurance for insurance companies and consumers, but little attention has been paid to the implications for agents. more >

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20130228 Top10 Mobile Trends

Top 10 Mobile Trends in Insurance 2013

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
February 28, 2013
Number of Pages:
6
Price:
$395.00 USD

SMA research finds that mobile technologies are one of the hottest areas of investment for insurers in 2013. more >

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20130226 Telematics Progressive Announcement

Telematics/Usage-Based Insurance: Progressive’s Licensing Announcement

Author(s):
Mark A. Breading, Senior Partner
Richard Welch, Guest Author
Publication Date:
February 26, 2013
Number of Pages:
5
Price:
$995.00 USD

This research brief, the third in SMA’s Telematics/Usage-Based Insurance Series, presents SMA’s insights on the recent licensing announcement by Progressive Insurance. more >

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20130215 Telematics Insurer Priorities

Telematics/Usage-Based Insurance: Insurer Priorities and Plans

Author(s):
Richard Welch, Guest Author
Mark A. Breading, Senior Partner
Publication Date:
February 15, 2013
Number of Pages:
23
Price:
$1,495.00 USD

Usage-based insurance (UBI) is poised to transform the personal auto insurance market over the next 5-10 years. more >

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20130123 Top Imperatives Insurers 2013

SMA Top 10 Imperatives for Insurers - 2013

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
January 23, 2013
Number of Pages:
7
Price:
$95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >

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20121203 Telematics

Telematics/Usage-Based Insurance

Author(s):
Richard Welch, Guest Author
Mark A. Breading, Senior Partner
Publication Date:
November 30, 2012
Number of Pages:
11
Price:
$995.00 USD

Any company with a stake in the personal auto insurance business must recognize that usage-based insurance (UBI) is a market disrupting force that will have a major impact over the... more >

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20120611 Claims Transformation

Claims Transformation

Author(s):
Karen Furtado, Partner
Publication Date:
June 11, 2012
Number of Pages:
32
Price:
$1,495.00 USD

The transformation of claims operations is well underway in some insurance organizations and just getting started in others. more >

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20120405 Mobile Social

Mobile and Social for Insurance: The Buzz to Bizz Gap

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
April 5, 2012
Number of Pages:
6
Price:
$95.00 USD

While social media and mobile are two very different ‘animals’, they frequently get lumped into the same conversational bucket. more >

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20120330 Top 10 Imperatives

SMA 2012 Top 10 Imperatives

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
March 30, 2012
Number of Pages:
15
Price:
$95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >

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20120229 New Perspectives Mobile

New Perspectives on Mobile Technologies for Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
February 29, 2012
Number of Pages:
4
Price:
$95.00 USD

This SMA Research Brief takes a concise look at the status of mobile apps in the insurance industry. more >

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20111206 Mobile Technology Universe

The Mobile Technology Universe

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
December 6, 2011
Number of Pages:
13
Price:
$995.00 USD

Insurers were early adopters of mobile technologies for basic communications, but what is the current state of the art in the industry? This research report addresses that question, assessing the... more >

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20111007 Role Social Media Insurance

The Role of Social Media in Insurance

Author(s):
Karen Furtado, Partner
Publication Date:
October 7, 2011
Number of Pages:
16
Price:
$995.00 USD

Social media is a pervasive movement that is reshaping society and business – but does it really matter to insurers? This research report offers a different view than many by... more >

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20110103 Next Gen Tech Trends

Next Generation Technology Trends

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
January 3, 2011
Number of Pages:
8
Price:
$95.00 USD

This SMA Insights Research Brief looks at the five next generation technology trends that are now having the most impact on the insurance industry and will continue to be of... more >

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20100826 Social Media Insurance

Social Media in Insurance

Author(s):
Timothy Radwanski, Guest Author
Karen Furtado, Partner
Publication Date:
August 16, 2010
Number of Pages:
14
Price:
$995.00 USD

Social Media in Insurance provides a fresh, different perspective on this sizzling topic. The report explores how and where social media fits in insurance and presents guidelines for planning and... more >

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20100713 Insights Future Insurance

Insight on the Future of Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
July 13, 2010
Number of Pages:
18
Price:
$995.00 USD

Insight on the Future of Insurance provides a visionary view, using a 10-year time horizon, of how advances in information & communication technology (I&CT) will alter the landscape, and describes... more >

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20100315 top 10 imperatives

SMA Top 10 Imperatives

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
March 15, 2010
Number of Pages:
16
Price:
$95.00 USD

This research report presents srategic insights on the key initiatives all insurers should be considering - the "must haves" for charting a course to recovery. more >

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