Transformational Technologies in P&C Personal Lines: Insurer Progress, Plans, and Predictions for 2022 and Beyond
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Publication Date:
- December 29, 2021
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
Personal lines insurers responded quickly during the pandemic to meet consumers' rapidly evolving needs, including investing heavily in digital capabilities to allow for remote access for customers, agents, and employees. more >
Channel Strategies and Plans for P&C Commercial Lines: A View of Small and Mid/Large Commercial Segments
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- June 17, 2021
- Number of Pages:
- 10
- Price:
- $1,495.00 USD
Commercial lines insurers are expanding and strengthening their distribution channels. Most are developing stronger bonds with existing agent/broker channels, and many are exploring and implementing alternate channels to reach preferred... more >
IoT: Connecting P&C Insurers to New Business Opportunities
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- November 10, 2020
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
The Internet of Things (IoT) covers a wide expanse of technology and an equally wide expanse of business opportunities for both P&C commercial and personal lines organizations. more >
AI in P&C Personal Lines: Insurer Progress, Plans, and Predictions
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- October 16, 2020
- Number of Pages:
- 15
- Price:
- $1,495.00 USD
Artificial Intelligence (AI) is transforming the P&C personal lines insurance business. The AI umbrella covers a number of technologies, and it is critical that personal lines insurers review each technology... more >
AI in P&C Commercial Lines: Insurer Progress, Plans, and Predictions
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- October 9, 2020
- Number of Pages:
- 15
- Price:
- $1,495.00 USD
Artificial Intelligence (AI) is transforming the P&C commercial lines insurance business. The AI umbrella covers a number of technologies, and it is critical that commercial lines insurers review each technology... more >
The Top 10 Themes for InsurTech 2020: Operating in the Pandemic Era
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- September 18, 2020
- Number of Pages:
- 10
- Price:
- $1,495.00 USD
The pandemic has changed almost all things in our personal and business lives. Some may believe that non-traditional insurance technology providers such as InsurTechs would fall to the back of... more >
Transformational Technologies in P&C Commercial Lines: Insurer Progress, Plans, and Projections
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- September 11, 2020
- Number of Pages:
- 11
- Price:
- $1,495.00 USD
This report assesses technologies that SMA has categorized as transformational for P&C commercial insurers. For each technology, insurers’ levels of investment and the stage of their activity are evaluated. more >
Top 50 InsurTechs in P&C Insurance
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- April 16, 2020
- Number of Pages:
- 37
- Price:
- $1,495.00 USD
SMA has compiled a list of the top 50 InsurTech startups in the North American market to assist P&C insurers in making decisions about who to partner with and who... more >
InsurTech and Transformational Tech: Highlights and Insights for 2H19
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- February 14, 2020
- Number of Pages:
- 8
- Price:
- $995.00 USD
The second half of 2019 reveals that the InsurTech movement is in transition. Gaps in certain trends are growing, and new records are emerging. more >
AI Technologies in P&C: Insurer Progress, Plans, And Potential
- Publication Date:
- December 20, 2019
- Number of Pages:
- 34
- Price:
- $1,495.00 USD
How is this report on AI in insurance different from many of the other reports that have been published? First, it is based on SMA Research that reflects the views... more >
Cloud and Core Systems: Top Ten Strategic Considerations
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- December 20, 2019
- Number of Pages:
- 7
- Price:
- $995.00 USD
Cloud computing has become a fundamental requirement in the digital world and will play an even greater role as we move further into the new era of computing. more >
Transformation in Action: Success Stories and Use Cases
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- December 18, 2019
- Number of Pages:
- 25
- Price:
- $995.00 USD
SMA has released a new report on the 2019 SMA Summit: Transformation in Action which was held in New York City on December 4, 2019. more >
Transformational Technologies in P&C Personal Lines: Insurer Progress, Plans, and Projections
- Publication Date:
- December 11, 2019
- Number of Pages:
- 15
- Price:
- $995.00 USD
Transformational technologies are poised to fundamentally alter the personal lines insurance sector over the next five to ten years. In some ways, the effects are already being felt. more >
Transformational Technologies in P&C Commercial Lines: Insurer Progress, Plans, and Projections
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- November 27, 2019
- Number of Pages:
- 14
- Price:
- $995.00 USD
Transformational technologies are poised to fundamentally alter the commercial lines insurance sector over the next five to ten years. In some ways, the effects are already being felt. more >
Insurance and the Innovation Journey: Lessons From a Decade of Progress
- Publication Date:
- November 8, 2019
- Number of Pages:
- 17
- Price:
- $995.00 USD
The property/casualty insurance industry began a new wave of innovation almost a decade ago that has been gaining momentum over the past few years. more >
AI and Customer Experience: New Lenses for Claims Transformation
- Author(s):
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- October 31, 2019
- Number of Pages:
- 9
- Price:
- $995.00 USD
The digitally connected world has generated many new customer demands, new digital content, new and expanding ecosystems, and the realities of operating in a real-time world. more >
1H19 InsurTech and Transformational Tech Snapshot
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- July 31, 2019
- Number of Pages:
- 9
- Price:
- $995.00 USD
After the first half of 2019, the InsurTech movement is alive and well. There are many reports and commentaries about funding, partnerships, company profiles, and trends. more >
Insurance 2030: How Technology is Transforming the P&C Landscape
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- July 1, 2019
- Number of Pages:
- 8
- Price:
- $995.00 USD
How much will the P&C industry transform by 2030? How will different segments be affected? Will risks change substantially? Will distribution, products, underwriting, claims, and other areas be dramatically different?... more >
Connected Vehicles and Insurance: Ten Strategic Considerations
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- April 2, 2019
- Number of Pages:
- 11
- Price:
- $995.00 USD
Technology and societal trends are transforming the way that people and goods are moved from one place to another. more >
Smart Homes and Buildings: Ten Strategic Considerations for Insurers
- Author(s):
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Publication Date:
- February 12, 2019
- Number of Pages:
- 9
- Price:
- $995.00 USD
There is a broad recognition of the great potential for smart devices and solutions in homes and commercial properties. more >
2019 Top Predictions for Insurance
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- December 10, 2018
- Number of Pages:
- 9
- Price:
- $95.00 USD
Will current insurance trends continue, slow-down, or accelerate? Will brand new developments rock the industry? Each year SMA makes predictions about the upcoming year in insurance. more >
Emerging Tech in Personal Lines: Broad Implications, Significant Activity
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- October 15, 2018
- Number of Pages:
- 15
- Price:
- $995.00 USD
Emerging technologies are affecting personal lines insurance in significant ways. They are changing the risks faced by customers, providing new options for interaction, revolutionizing how insurers assess and select risks,... more >
Emerging Tech in Commercial Lines: Ramping Up Adoption
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- October 5, 2018
- Number of Pages:
- 14
- Price:
- $995.00 USD
Emerging technologies are spurring transformation at commercial lines organizations – but not all at the same rate or with the same business impact. more >
Transformation in Action: Success Stories and Use Cases
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- September 28, 2018
- Number of Pages:
- 23
- Price:
- $995.00 USD
SMA has released a new report on the 2018 SMA Summit: Transformation in Action which was held in Boston on September 16 – 17, 2018. The Summit was a resounding success. more >
Advanced Customer Communications in the Digital Age: New Options for Insurers
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- September 19, 2018
- Number of Pages:
- 9
- Price:
- $995.00 USD
Claims Transformation: New Paths Forward for Reporting, Verification, and Communications
- Author(s):
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- August 30, 2018
- Number of Pages:
- 10
- Price:
- $995.00 USD
Claims Transformation: New Paths Forward for Reporting, Verification, and Communications explores how advances in FNOL reporting, verification, and communication give insurers new paths to digital transformation. more >
Agents and Brokers in the Digital Age
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- August 24, 2018
- Number of Pages:
- 23
- Price:
- $1,495.00 USD
The demise of the independent agent and broker channel has been forecast for years. However, there is no evidence that this will be the case. more >
Who Is Really Disrupting The Insurance Industry? And What You Can Learn from Munich Re’s Journey
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- July 11, 2018
- Number of Pages:
- 8
- Price:
- $995.00 USD
“Disruption” is frequently an emotionally charged word. In today’s InsurTech-infused world, it has become a word that is most frequently associated with “aspiration versus reality.” Many external forces have been... more >
The Future of P&C Insurance Distribution: Transformation in the Digital Age
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- June 29, 2018
- Number of Pages:
- 9
- Price:
- $995.00 USD
There are many forces pressuring the P&C insurance distribution system, including digital, InsurTech, and customer expectations among others. more >
InsurTech 2018: 10 Key Themes Will Shape the Future
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- May 2, 2018
- Number of Pages:
- 17
- Price:
- $995.00 USD
2018 is a pivotal year for the InsurTech startup movement. This report identifies ten key themes that illustrate how InsurTech is changing and what to expect in the coming years. more >
The Emerging Tech Landscape: 10 Mega-Trends for 2018 and Beyond
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- March 29, 2018
- Number of Pages:
- 13
- Price:
- $995.00 USD
There are so many developments in the technology world and so much change that it is difficult to keep up. more >
Innovation is Mandatory: SMA Annual Innovation in Insurance Report
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- January 11, 2018
- Number of Pages:
- 13
- Price:
- $995.00 USD
Innovation is normalizing in business models and being woven into business strategies and plans, and insurers are figuring out how to create a culture of innovation. more >
Winning With Convergence: The 5 Foundational Realities
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- December 22, 2017
- Number of Pages:
- 16
- Price:
- $395.00 USD
The insurance industry is in transformation, resulting in huge challenges for managing current operations while leveraging new capabilities from InsurTech, emerging tech, and digital. more >
Progress Toward a Connected World: A Compilation of Insurance Blogs
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- December 5, 2017
- Number of Pages:
- 37
- Price:
- $695.00 USD
This research report includes twenty-one blogs published by SMA over the past year on emerging technologies and the connected world. more >
Emerging Technologies in P&C: Insurer Strategies and Plans Through 2020
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- November 29, 2017
- Number of Pages:
- 12
- Price:
- $995.00 USD
This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more >
AI in P&C Insurance: Potential and Progress
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- November 9, 2017
- Number of Pages:
- 5
- Price:
- $395.00 USD
Artificial intelligence (AI) has big implications for the property/casualty industry. AI is not a single technology, but a whole series of related technologies, such as machine learning, text mining, natural... more >
Blockchain in Insurance: Awareness Grows, Activity Still Limited
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- October 25, 2017
- Number of Pages:
- 4
- Price:
- $395.00 USD
Blockchain technology is garnering headlines in both the tech and business worlds as a potential game-changer. more >
2017 SMA Summit: Winning With Convergence
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 5, 2017
- Number of Pages:
- 15
- Price:
- $995.00 USD
This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more >
InsurTech and Personal Lines: Examples, Use Cases, and Implications
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- October 4, 2017
- Number of Pages:
- 14
- Price:
- $995.00 USD
Smart Cities and Insurance: Exploring the Implications
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- August 29, 2017
- Number of Pages:
- 15
- Price:
- $995.00 USD
The concept of smart cities is gaining momentum, and many cities around the world are developing smart city strategies and implementing specific projects. more >
Insurance Transformation: Looking 10 Years Back, Looking 10 Years Forward
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- August 4, 2017
- Number of Pages:
- 14
- Price:
- $395.00 USD
The world has changed dramatically in the last 10 years and is likely to change even more dramatically over the next 10. more >
The New Era of Analytics in Insurance: Leveraging the SMA Data and Analytics Spectrum
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- July 27, 2017
- Number of Pages:
- 13
- Price:
- $995.00 USD
Business intelligence, advanced analytics, and data are integral to insurer’s success in the digital age. This report highlights how data and analytics have evolved by introducing an updated version of... more >
Bridging to the Future With Core Systems Modernization
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- June 6, 2017
- Number of Pages:
- 10
- Price:
- $995.00 USD
Four out of five insurers are actively investing in core systems modernization and replacement, which is one of the seven SMA Bridges to the Future. more >
InsurTech and Commercial Lines: A Surge of Activity and New Implications
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- May 25, 2017
- Number of Pages:
- 13
- Price:
- $995.00 USD
AI/Machine Learning in Insurance: A Force to be Reckoned With
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- April 6, 2017
- Number of Pages:
- 15
- Price:
- $995.00 USD
AI/machine learning is one of the top technology areas of interest for insurers today. This SMA research report takes a fresh look at the broad field of artificial intelligence, focusing... more >
Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- March 31, 2017
- Number of Pages:
- 10
- Price:
- $995.00 USD
Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not analyzes P&C insurers’ core systems buying decisions in 2016, their significance, and bigger changes still to come. more >
Fighting Fraud with Advanced Technology: Detection, Mitigation, and Prevention
- Author(s):
- Karen Pauli, Principal
- Publication Date:
- March 16, 2017
- Number of Pages:
- 10
- Price:
- $995.00 USD
This report gives insurers a picture of how anti-fraud measures are changing – and will continue to change – as technology advances. more >
2017 Emerging Tech Landscape: Implications for Insurance
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- February 28, 2017
- Number of Pages:
- 10
- Price:
- $995.00 USD
This report identifies four key trends in emerging technologies and discusses their implications for the insurance industry. more >
2017 InsurTech Landscape: Aligning to Business Strategies
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- February 23, 2017
- Number of Pages:
- 13
- Price:
- $995.00 USD
SMA has been actively engaged in the InsurTech movement through research, InsurTech clients, and involvement in related insurer strategies. more >
Insurance in Transformation: Building 7 Bridges to the Future
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- January 12, 2017
- Number of Pages:
- 10
- Price:
- $995.00 USD
In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more >
SMA Top 10 Insurance Predictions for 2017
- Author(s):
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- December 21, 2016
- Number of Pages:
- 8
- Price:
- $995.00 USD
2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more >
Emerging Technologies in L&A Insurance: 2016 and Beyond
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- December 8, 2016
- Number of Pages:
- 11
- Price:
- $995.00 USD
This research report assesses thirteen emerging technologies in the context of Life and Annuity insurers’ progress and plans. more >
Innovation in Insurance in 2016: The Coming of Age
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- December 6, 2016
- Number of Pages:
- 14
- Price:
- $995.00 USD
This is the fifth annual report on innovation from SMA, and is based on a survey of insurers and observations regarding market activities. more >
Blockchain in Insurance: Insurer Progress and Plans
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- November 10, 2016
- Number of Pages:
- 11
- Price:
- $995.00 USD
Blockchain is a revolutionary technology that could fundamentally change the way business is conducted and result in the restructuring of major industries. more >
Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- November 2, 2016
- Number of Pages:
- 10
- Price:
- $995.00 USD
At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more >
Reflections on Emerging Tech and the Connected World
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- October 20, 2016
- Number of Pages:
- 26
- Price:
- $395.00 USD
Developments in emerging tech, the connected world, and InsurTech are progressing at a dizzying pace. And the implications for the insurance industry are significant. more >
The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- October 6, 2016
- Number of Pages:
- 19
- Price:
- $1,495.00 USD
The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more >
The 2016 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- September 29, 2016
- Number of Pages:
- 14
- Price:
- $995.00 USD
This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more >
The 2016 SMA Innovation in Action Awards: Insurer Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 19, 2016
- Number of Pages:
- 43
- Price:
- $2,500.00 USD
The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more >
Emerging Technologies in P&C Insurance: 2016 and Beyond
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- September 13, 2016
- Number of Pages:
- 11
- Price:
- $995.00 USD
This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more >
The InsurTech Universe: Understanding Company Positioning and Maturity
- Author(s):
- Mark A. Breading, Partner
- Jennifer Overhulse, Principal Owner, St. Nick Media
- Publication Date:
- August 31, 2016
- Number of Pages:
- 12
- Price:
- $995.00 USD
Tracking the activity and investments in the rapidly expanding InsurTech space is one thing. It is quite another for an individual insurer to assess which trends and companies are most... more >
The Changing Face of Claims: How Innovation Is Fueling Claims Transformation
- Author(s):
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- July 28, 2016
- Number of Pages:
- 15
- Price:
- $1,495.00 USD
Claims is a major area of innovation in the insurance industry today, driven by claims executives’ pragmatic need to increase efficiency, reduce complexity, and improve the customer experience. more >
The Top 10 Ways Emerging Tech Will Transform Insurance
- Author(s):
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Publication Date:
- July 12, 2016
- Number of Pages:
- 11
- Price:
- $995.00 USD
Emerging technologies are changing the world – and our research and work with insurers confirm that they will change the insurance industry in fundamental ways in the process. more >
Telematics in P&C Insurance: The Need to Move Beyond Pricing
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- June 23, 2016
- Number of Pages:
- 11
- Price:
- $995.00 USD
Telematics in P&C Insurance provides a snapshot of telematics/usage-based insurance programs in North America. Telematics for usage-based insurance continues to advance in North America, albeit at a measured pace. more >
Insurance in the Connected World: Observations on Opportunities and Threats
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- February 4, 2016
- Number of Pages:
- 11
- Price:
- $995.00 USD
There is a widespread understanding that the evolving connected world has very significant implications for insurers. more >
Game Changers in Insurance: The Pace of Change Accelerates
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Monique Hesseling, Partner
- Publication Date:
- January 28, 2016
- Number of Pages:
- 12
- Price:
- $995.00 USD
Insurers can no longer remain relatively isolated – the world is changing and the implications for the industry are huge. more >
Insurance in 2015: A Pivotal Year
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- January 4, 2016
- Number of Pages:
- 4
- Price:
- $395.00 USD
This research brief contains SMA’s reflections on 2015, in the form of the top 10 trends that laid the foundation for the pivotal year and positioned the insurance industry for... more >
Innovation in Insurance: Continued Momentum and Making Impacts
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- December 15, 2015
- Number of Pages:
- 10
- Price:
- $995.00 USD
This report takes a look at the continuing progress of innovation, highlighting the increasing pace of adoption and the upward movement in maturity levels among insurers in the context of... more >
Emerging Technologies: Five Key Themes for Insurers
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- October 29, 2015
- Number of Pages:
- 14
- Price:
- $995.00 USD
The world is changing rapidly, and technology advancements are one of the major drivers of that change. more >
The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 30, 2015
- Number of Pages:
- 44
- Price:
- $4,500.00 USD
The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more >
2015 SMA Summit Recap
- Publication Date:
- September 29, 2015
- Number of Pages:
- 10
- Price:
- $695.00 USD
Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more >
Emerging Technologies in L&A
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- September 21, 2015
- Number of Pages:
- 4
- Price:
- $395.00 USD
Emerging technologies have the potential to transform the life/annuity insurance industry, according to a recent SMA survey of insurance executives. more >
Emerging Technologies in P&C
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- September 21, 2015
- Number of Pages:
- 4
- Price:
- $395.00 USD
Emerging technologies have the potential to transform the property/casualty insurance industry, according to a recent SMA survey of insurance executives. more >
The 2015 SMA Innovation in Action Awards: Insurer Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 21, 2015
- Number of Pages:
- 50
- Price:
- $4,500.00 USD
The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more >
The Impact of Emerging Technologies in Claims
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- July 30, 2015
- Number of Pages:
- 7
- Price:
- $995.00 USD
SMA has identified three top emerging technologies for use in claims: drones and aerial imagery, artificial intelligence, and the Internet of Things (IoT). more >
Mobile Technologies in Insurance
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- July 28, 2015
- Number of Pages:
- 4
- Price:
- $695.00 USD
Mobile technology usage is becoming more widespread in insurance, but there are many opportunities to continue expanding into new areas and functions. more >
Collaboration Technologies in Insurance
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- July 9, 2015
- Number of Pages:
- 4
- Price:
- $695.00 USD
The class of technologies referred to as collaboration technologies has expanded, matured, and enjoyed increased usage in insurance. more >
Maturing Technologies in Insurance
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- June 11, 2015
- Number of Pages:
- 3
- Price:
- $695.00 USD
Insurers have been investing in a key set of advanced technologies for several years, including mobile, cloud, analytics, social media, and collaboration. more >
Next-Gen Insurer: 2015 Update – The Journey Continues
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- May 20, 2015
- Number of Pages:
- 13
- Price:
- $995.00 USD
Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more >
Claims Transformation: The Journey Beyond Modernization
- Author(s):
- Karen Furtado, Partner
- Denise Garth, Partner
- Publication Date:
- March 31, 2015
- Number of Pages:
- 9
- Price:
- $995.00 USD
This report, the first in SMA’s thought leadership series on claims transformation, examines the need for changes in the end-to-end claims process, starting but not ending with claims system modernization. more >
SMA Top 10 Imperatives for Insurers – 2015
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Denise Garth, Partner
- Mary Ann Garwood, Partner
- Monique Hesseling, Partner
- Publication Date:
- February 24, 2015
- Number of Pages:
- 21
- Price:
- $995.00 USD
This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more >
Innovation Maturity in Insurance: Enabling the Next-Gen Insurer
- Author(s):
- Denise Garth, Partner
- Guy Fraker, Guest Author
- Publication Date:
- February 19, 2015
- Number of Pages:
- 14
- Price:
- $995.00 USD
This report provides a framework to help insurers assess their current innovation maturity level compared to where they want to be. more >
The Changing Auto Insurance Landscape: Influencers Driving Disruption and Change
- Author(s):
- Denise Garth, Partner
- Publication Date:
- January 29, 2015
- Number of Pages:
- 14
- Price:
- $995.00 USD
This research looks at the change and disruption that is greatly affecting auto insurance due to the convergence of multiple influencers, including the shared economy, connected cars, Google and Apple... more >
Innovation in Insurance: Expanding Focus and Growing Momentum
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Denise Garth, Partner
- Publication Date:
- November 12, 2014
- Number of Pages:
- 16
- Price:
- $995.00 USD
This research takes a new look at the continuing progress in and around innovation, highlighting an expanding focus and accelerating momentum. more >
Emerging Technologies: Reshaping the Next-Gen Insurer
- Author(s):
- Denise Garth, Partner
- Publication Date:
- October 14, 2014
- Number of Pages:
- 30
- Price:
- $1,495.00 USD
Current technologies, along with the growing proliferation of emerging technologies, are now considered some of the greatest agents of change since the introduction of the Internet. more >
2014 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 1, 2014
- Number of Pages:
- 7
- Price:
- $95.00 USD
The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more >
2014 Innovation in Action ... Insurer Highlights
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 29, 2014
- Number of Pages:
- 35
- Price:
- $4,500.00 USD
Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more >
The Shifting Competitive Landscape: A New Breed of Industry Challengers
- Author(s):
- Denise Garth, Partner
- Publication Date:
- August 28, 2014
- Number of Pages:
- 15
- Price:
- $995.00 USD
Historically, the insurance industry has assessed its competition by looking at those companies within the industry that directly compete and sell in the same market segments, offer similar products, use... more >
The Internet of Things: Creating a Connected World
- Author(s):
- Denise Garth, Partner
- Publication Date:
- July 31, 2014
- Number of Pages:
- 15
- Price:
- $995.00 USD
The future will be the cloud of things, the cloud of everything. The Internet of Things is transforming our digital environment from static and point-in-time to a dynamic, real-time, actionable... more >
The Next-Gen Insurer: Fueled by Innovation
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Denise Garth, Partner
- Publication Date:
- April 11, 2014
- Number of Pages:
- 22
- Price:
- $2,495.00 USD
Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more >
Google and Insurance: Far Reaching Implications
- Author(s):
- Denise Garth, Partner
- Publication Date:
- January 31, 2014
- Number of Pages:
- 8
- Price:
- $995.00 USD
Google has really ratcheted up the innovation momentum they started 2-3 years ago by broadening their digital, mobile, and data presence, and in doing so has raised the potential impact... more >
SMA Top 10 Imperatives for Insurers – 2014
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- December 19, 2013
- Number of Pages:
- 13
- Price:
- $95.00 USD
This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more >
Next-Gen Technology Trends: New Opportunities and Challenges for Insurers
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- November 29, 2013
- Number of Pages:
- 8
- Price:
- $395.00 USD
This research brief identifies five next generation technologies that are currently having the greatest impact on the insurance industry. more >
Innovation in the Insurance Customer Experience: Examples and Guiding Principles
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- October 7, 2013
- Number of Pages:
- 5
- Price:
- $395.00 USD
Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more >
2013 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 3, 2013
- Number of Pages:
- 3
- Price:
- $95.00 USD
“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more >
2013 Innovation in Action … Insurer Highlights
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 18, 2013
- Number of Pages:
- 46
- Price:
- $4,500.00 USD
Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more >
Telematics/Usage-Based Insurance: Implications for Agents
- Author(s):
- Mark A. Breading, Partner
- Richard Welch, Guest Author
- Publication Date:
- June 12, 2013
- Number of Pages:
- 7
- Price:
- $995.00 USD
Much has been written about the implications of usage-based insurance for insurance companies and consumers, but little attention has been paid to the implications for agents. more >
Top 10 Mobile Trends in Insurance 2013
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- February 28, 2013
- Number of Pages:
- 6
- Price:
- $395.00 USD
SMA research finds that mobile technologies are one of the hottest areas of investment for insurers in 2013. more >
Telematics/Usage-Based Insurance: Progressive’s Licensing Announcement
- Author(s):
- Mark A. Breading, Partner
- Richard Welch, Guest Author
- Publication Date:
- February 26, 2013
- Number of Pages:
- 5
- Price:
- $995.00 USD
This research brief, the third in SMA’s Telematics/Usage-Based Insurance Series, presents SMA’s insights on the recent licensing announcement by Progressive Insurance. more >
Telematics/Usage-Based Insurance: Insurer Priorities and Plans
- Author(s):
- Richard Welch, Guest Author
- Mark A. Breading, Partner
- Publication Date:
- February 15, 2013
- Number of Pages:
- 23
- Price:
- $1,495.00 USD
Usage-based insurance (UBI) is poised to transform the personal auto insurance market over the next 5-10 years. more >
SMA Top 10 Imperatives for Insurers - 2013
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- January 23, 2013
- Number of Pages:
- 7
- Price:
- $95.00 USD
This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >
Telematics/Usage-Based Insurance
- Author(s):
- Richard Welch, Guest Author
- Mark A. Breading, Partner
- Publication Date:
- November 30, 2012
- Number of Pages:
- 11
- Price:
- $995.00 USD
Any company with a stake in the personal auto insurance business must recognize that usage-based insurance (UBI) is a market disrupting force that will have a major impact over the... more >
Claims Transformation
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- June 11, 2012
- Number of Pages:
- 32
- Price:
- $1,495.00 USD
The transformation of claims operations is well underway in some insurance organizations and just getting started in others. more >
Mobile and Social for Insurance: The Buzz to Bizz Gap
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- April 5, 2012
- Number of Pages:
- 6
- Price:
- $95.00 USD
While social media and mobile are two very different ‘animals’, they frequently get lumped into the same conversational bucket. more >
SMA 2012 Top 10 Imperatives
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- March 30, 2012
- Number of Pages:
- 15
- Price:
- $95.00 USD
This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >
New Perspectives on Mobile Technologies for Insurance
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- February 29, 2012
- Number of Pages:
- 4
- Price:
- $95.00 USD
This SMA Research Brief takes a concise look at the status of mobile apps in the insurance industry. more >
The Mobile Technology Universe
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- December 6, 2011
- Number of Pages:
- 13
- Price:
- $995.00 USD
Insurers were early adopters of mobile technologies for basic communications, but what is the current state of the art in the industry? This research report addresses that question, assessing the... more >
The Role of Social Media in Insurance
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- October 7, 2011
- Number of Pages:
- 16
- Price:
- $995.00 USD
Social media is a pervasive movement that is reshaping society and business – but does it really matter to insurers? This research report offers a different view than many by... more >
Next Generation Technology Trends
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- January 3, 2011
- Number of Pages:
- 8
- Price:
- $95.00 USD
This SMA Insights Research Brief looks at the five next generation technology trends that are now having the most impact on the insurance industry and will continue to be of... more >
Social Media in Insurance
- Author(s):
- Timothy Radwanski, Guest Author
- Karen Furtado, Partner
- Publication Date:
- August 16, 2010
- Number of Pages:
- 14
- Price:
- $995.00 USD
Social Media in Insurance provides a fresh, different perspective on this sizzling topic. The report explores how and where social media fits in insurance and presents guidelines for planning and... more >
Insight on the Future of Insurance
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- July 13, 2010
- Number of Pages:
- 18
- Price:
- $995.00 USD
Insight on the Future of Insurance provides a visionary view, using a 10-year time horizon, of how advances in information & communication technology (I&CT) will alter the landscape, and describes... more >
SMA Top 10 Imperatives
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- March 15, 2010
- Number of Pages:
- 16
- Price:
- $95.00 USD
This research report presents srategic insights on the key initiatives all insurers should be considering - the "must haves" for charting a course to recovery. more >