Digital Transformation in Personal Lines: Project Priorities for 2021
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- March 23, 2021
- Number of Pages:
- 11
- Price:
- $1,495.00 USD
Digital transformation for P&C Personal Lines insurers has been reshaped by the pandemic. What does this mean in terms of digital project priorities? What are the key projects that insurers... more >
Digital Transformation in Commercial Lines: Project Priorities for 2021
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- February 26, 2021
- Number of Pages:
- 14
- Price:
- $1,495.00 USD
Digital transformation for P&C Commercial Lines insurers has been reshaped by the pandemic. What does this mean in terms of digital project priorities? What are the key projects that insurers... more >
2021 Strategic Initiatives: P&C Personal Lines
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- December 17, 2020
- Number of Pages:
- 18
- Price:
- $1,495.00 USD
2020 has been a year of adjustments in the strategies, plans, and budgets of P&C personal lines insurers. more >
Middle to Large Commercial Lines Underwriting Transformation: Under Construction
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Megan Bock Zarnoch, Guest Author
- Publication Date:
- December 16, 2020
- Number of Pages:
- 15
- Price:
- $1,495.00 USD
P&C Commercial Lines Underwriting will look different in 2030, and the implications must inform today’s strategies. more >
2021 Strategic Initiatives: P&C Commercial Lines
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Karen Furtado, Partner
- Publication Date:
- December 4, 2020
- Number of Pages:
- 17
- Price:
- $1,495.00 USD
2020 has been a year of adjustments in the strategies, plans, and budgets of P&C commercial lines insurers. more >
P&C Tech Plans for 4Q into 2021: SMA Market Pulse Insights
- Author(s):
- Mark A. Breading, Senior Partner
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 7, 2020
- Number of Pages:
- 10
- Price:
- $1,495.00 USD
P&C insurers continue to adapt and adjust their plans around the momentous events of 2020. This research report is based on a new SMA Market Pulse Survey designed to assess... more >
Claims Transformation Reset: The Impact of COVID-19
- Author(s):
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- September 25, 2020
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
The pandemic has altered the claims transformation journey. While most claims organizations were on a transformation path at the start of 2020, COVID constraints have changed the execution baseline and... more >
2020 Strategic Initiatives: P&C Personal Lines
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- February 6, 2020
- Number of Pages:
- 18
- Price:
- $1,495.00 USD
The personal lines insurance industry is in the midst of transformation. In fact, many insurers are striving to accelerate transformation within their companies. more >
Strategic Initiatives in P&C Insurance: 2020 and Beyond
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- January 31, 2020
- Number of Pages:
- 13
- Price:
- $995.00 USD
Insurers are driving transformation through a series of major strategic initiatives – initiatives that span years and are central to their business strategies. more >
2020 Strategic Initiatives: P&C Commercial Lines
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- January 29, 2020
- Number of Pages:
- 17
- Price:
- $1,495.00 USD
The commercial lines insurance industry is in a historic time of transformation. External forces are pushing against tradition and culture at an unprecedented rate. more >
Ten Guidelines for Success in the Small Commercial Market
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- July 26, 2019
- Number of Pages:
- 10
- Price:
- $995.00 USD
The P&C small commercial segment is viewed as an area of opportunity by many insurers. A great deal of activity and investment is underway related to new distribution channel options,... more >
8 Critical Investments for Customer Experience Excellence: State of Commercial Lines Investments, Adoption and Maturity
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Judy Delarosa, Guest Author
- Publication Date:
- July 22, 2019
- Number of Pages:
- 15
- Price:
- $1,495.00 USD
This SMA research report assesses customer experience maturity in P&C Commercial Lines in North America. The report covers the investment, maturity, business areas most affected, and current or emerging trends... more >
Foundational Technologies in Personal Lines Insurance: Investment, Adoption, and Business Areas
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- July 12, 2019
- Number of Pages:
- 34
- Price:
- $2,495.00 USD
The personal lines segment of the insurance industry is quite active, with many initiatives and projects underway across the value chain at insurers today. more >
Foundational Technologies in Commercial Lines Insurance: Investment, Adoption, and Business Areas
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- June 26, 2019
- Number of Pages:
- 34
- Price:
- $2,495.00 USD
SMA research indicates that over half of P&C insurers are in transformation mode. For commercial lines insurers, the need to transform is driven by forces new to the segment: customer... more >
2019 Strategic Initiatives: P&C Personal Lines
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- February 7, 2019
- Number of Pages:
- 13
- Price:
- $995.00 USD
The personal lines segment is hyper-competitive in today’s digital age. There is an urgency among all players – even the big brands – to innovate and transform for success in... more >
2019 Strategic Initiatives: P&C Commercial Lines
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- January 18, 2019
- Number of Pages:
- 15
- Price:
- $995.00 USD
The potential for revolutionary transformation in commercial lines has become unmistakable in the past year, and insurer strategies for 2019 are positioned to drive even more change. more >
The New World of Core Systems: How New Computing Trends Will Transform the Core Systems Paradigm
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- May 23, 2018
- Number of Pages:
- 12
- Price:
- $995.00 USD
The New World of Core Systems: How New Computing Trends Will Transform the Core Systems Paradigm identifies the paradigm shift that digital transformation is driving in core systems and introduces... more >
Core Systems Purchasing to Thrive in the Digital World: What’s Hot – And What’s Not
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- April 26, 2018
- Number of Pages:
- 12
- Price:
- $995.00 USD
Core Systems Purchasing to Thrive in the Digital World: What’s Hot – And What’s Not analyzes P&C insurers’ core systems buying decisions in 2017, their significance, and bigger changes still... more >
Digital Transformation in Insurance: Discovering The Pathway to Digital Maturity
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- April 20, 2018
- Number of Pages:
- 17
- Price:
- $995.00 USD
There is a lot of confusion about what digital means for insurers. This report introduces the SMA Digital Maturity Model to assist insurers in defining the scope of digital for... more >
2018 L&A Business and Technology Investments
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- March 27, 2018
- Number of Pages:
- 10
- Price:
- $995.00 USD
Life and annuity insurers continue to play out strategic and technology initiatives, many of which started in 2017 or earlier. Change is clearly the norm, not the exception. more >
2018 Commercial Lines Business and Technology Investments
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- March 22, 2018
- Number of Pages:
- 11
- Price:
- $995.00 USD
This report reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty commercial lines insurers. more >
2018 Personal Lines Business and Technology Investments
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- March 19, 2018
- Number of Pages:
- 11
- Price:
- $995.00 USD
This report reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty personal lines insurers. more >
2018 Strategic Initiatives: P&C Personal Lines
- Author(s):
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- February 22, 2018
- Number of Pages:
- 11
- Price:
- $995.00 USD
They are facing many headwinds, but P&C personal lines insurers are actively pursuing transformation. This SMA research report reveals insurers’ plans regarding 12 strategic initiatives, including traditional initiatives like expanding... more >
2018 Strategic Initiatives: Life & Annuities
- Author(s):
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- February 16, 2018
- Number of Pages:
- 10
- Price:
- $995.00 USD
L&A insurers are clearly ramping up their response to growth and operational challenges. This SMA research report reveals insurers’ plans regarding twelve strategic initiatives, including traditional initiatives like data and... more >
2018 Strategic Initiatives: P&C Commercial Lines
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- February 6, 2018
- Number of Pages:
- 14
- Price:
- $995.00 USD
Transformation is unquestionably underway in P&C commercial lines. This SMA research report reveals insurers’ plans regarding 12 strategic initiatives, including traditional initiatives like expanding distribution channels and modernizing core systems,... more >
Strategic Initiatives in Insurance: 2018 and Beyond
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- January 31, 2018
- Number of Pages:
- 14
- Price:
- $395.00 USD
Insurers are driving transformation through a series of major strategic initiatives – initiatives that span years and are central to their business strategies. more >
The Emergence of Microservices: New Possibilities on the Horizon
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- December 7, 2017
- Number of Pages:
- 4
- Price:
- $395.00 USD
Microservices are the latest capability that insurers are considering to address the new digital reality. This research brief provides an introduction to microservices and details how insurers are utilizing them... more >
Emerging Technologies in P&C: Insurer Strategies and Plans Through 2020
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- November 29, 2017
- Number of Pages:
- 12
- Price:
- $995.00 USD
This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more >
2017 SMA Summit: Winning With Convergence
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 5, 2017
- Number of Pages:
- 15
- Price:
- $995.00 USD
This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more >
InsurTech and Personal Lines: Examples, Use Cases, and Implications
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- October 4, 2017
- Number of Pages:
- 14
- Price:
- $995.00 USD
Data and Analytics in Life and Annuity: Addressing Customer Requirements with New Insights
- Author(s):
- Karen Pauli, Principal
- Publication Date:
- September 12, 2017
- Number of Pages:
- 12
- Price:
- $995.00 USD
L&A insurers have always had data and analytics skills within actuarial departments. However, as L&A insurers struggle to attract new customers, the lack of those capabilities in business units and... more >
Data and Analytics in Insurance: P&C View Through 2020
- Author(s):
- Karen Pauli, Principal
- Publication Date:
- July 18, 2017
- Number of Pages:
- 20
- Price:
- $1,495.00 USD
This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more >
The Top 10 Best Practices in Insurance Innovation
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- July 13, 2017
- Number of Pages:
- 10
- Price:
- $395.00 USD
Some of the best innovation success stories are built out of the lessons learned from watching the attempts of others as they either falter or flourish. more >
2017 Insurance Technology Priorities and Spending
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- February 9, 2017
- Number of Pages:
- 14
- Price:
- $995.00 USD
This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty... more >
Insurers' 2017 Strategic Initiatives: The Convergence of Traditional and New Initiatives
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- January 26, 2017
- Number of Pages:
- 13
- Price:
- $995.00 USD
SMA has tracked and observed the strategic initiatives of insurers for many years. There are now distinct shifts underway – the convergence of new and traditional types of initiatives, the... more >
Insurance in Transformation: Building 7 Bridges to the Future
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- January 12, 2017
- Number of Pages:
- 10
- Price:
- $995.00 USD
In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more >
SMA Top 10 Insurance Predictions for 2017
- Author(s):
- Mark A. Breading, Senior Partner
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- December 21, 2016
- Number of Pages:
- 8
- Price:
- $995.00 USD
2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more >
Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- November 2, 2016
- Number of Pages:
- 10
- Price:
- $995.00 USD
At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more >
The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- October 6, 2016
- Number of Pages:
- 19
- Price:
- $1,495.00 USD
The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more >
The 2016 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- September 29, 2016
- Number of Pages:
- 14
- Price:
- $995.00 USD
This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more >
The 2016 SMA Innovation in Action Awards: Insurer Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 19, 2016
- Number of Pages:
- 43
- Price:
- $2,500.00 USD
The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more >
Data and Analytics in P&C Insurance: 2016 and Beyond
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- June 30, 2016
- Number of Pages:
- 19
- Price:
- $1,495.00 USD
This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more >
Insurers' Core Systems Buying Trends
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- June 7, 2016
- Number of Pages:
- 14
- Price:
- $1,495.00 USD
Core modernization is a major way that insurers are positioning for the future to support the new business models and products that are being developed and to leverage new data sources. more >
2016 Insurance Technology Priorities and Spending
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Monique Hesseling, Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- February 18, 2016
- Number of Pages:
- 14
- Price:
- $995.00 USD
This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty... more >
Insurers' 2016 Strategic Initiatives: Advancing Industry Transformation
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Monique Hesseling, Partner
- Publication Date:
- January 21, 2016
- Number of Pages:
- 12
- Price:
- $995.00 USD
The insurance industry is in transformation. It is not always visible to those outside insurance, but many strategic initiatives are underway that are transforming individual companies and the industry at-large. more >
Insurance in 2015: A Pivotal Year
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- January 4, 2016
- Number of Pages:
- 4
- Price:
- $395.00 USD
This research brief contains SMA’s reflections on 2015, in the form of the top 10 trends that laid the foundation for the pivotal year and positioned the insurance industry for... more >
The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 30, 2015
- Number of Pages:
- 44
- Price:
- $4,500.00 USD
The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more >
2015 SMA Summit Recap
- Publication Date:
- September 29, 2015
- Number of Pages:
- 10
- Price:
- $695.00 USD
Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more >
Emerging Technologies in L&A
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- September 21, 2015
- Number of Pages:
- 4
- Price:
- $395.00 USD
Emerging technologies have the potential to transform the life/annuity insurance industry, according to a recent SMA survey of insurance executives. more >
Emerging Technologies in P&C
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- September 21, 2015
- Number of Pages:
- 4
- Price:
- $395.00 USD
Emerging technologies have the potential to transform the property/casualty insurance industry, according to a recent SMA survey of insurance executives. more >
The 2015 SMA Innovation in Action Awards: Insurer Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 21, 2015
- Number of Pages:
- 50
- Price:
- $4,500.00 USD
The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more >
Next-Gen Insurer: 2015 Update – The Journey Continues
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- May 20, 2015
- Number of Pages:
- 13
- Price:
- $995.00 USD
Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more >
2015 Insurance Technology Priorities and Spending
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- February 27, 2015
- Number of Pages:
- 14
- Price:
- $1,495.00 USD
This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property... more >
SMA Top 10 Imperatives for Insurers – 2015
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Karen Furtado, Partner
- Denise Garth, Partner
- Mary Ann Garwood, Partner
- Monique Hesseling, Partner
- Publication Date:
- February 24, 2015
- Number of Pages:
- 21
- Price:
- $995.00 USD
This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more >
MGA Market Sizing Report:US Commercial Lines Program Business
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- January 27, 2015
- Number of Pages:
- 47
- Price:
- $4,500.00 USD
Historically, research on MGAs has not been widely undertaken, yet both MGAs and program business serve critical roles in the P&C industry. more >
2015 Strategic Initiatives: Making sense of the shifts
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Denise Garth, Partner
- Monique Hesseling, Partner
- Publication Date:
- January 15, 2015
- Number of Pages:
- 11
- Price:
- $995.00 USD
The insurance industry has been investing in strategic initiatives for decades. For the past six years, SMA has been tracking and supporting the industry’s evolving maturity in our research and... more >
Data and Analytics in Insurance: L&A Insurer Strategic Priorities and Operational Plans Through 2016
- Author(s):
- Mark A. Breading, Senior Partner
- Denise Garth, Partner
- Publication Date:
- October 23, 2014
- Number of Pages:
- 25
- Price:
- $995.00 USD
This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry in North America. more >
2014 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 1, 2014
- Number of Pages:
- 7
- Price:
- $95.00 USD
The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more >
2014 Innovation in Action ... Insurer Highlights
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 29, 2014
- Number of Pages:
- 35
- Price:
- $4,500.00 USD
Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more >
Big Data in Insurance: Insurer Priorities, Projects, and Investment Plans for 2014 and Beyond
- Author(s):
- Mark A. Breading, Senior Partner
- Denise Garth, Partner
- Publication Date:
- September 10, 2014
- Number of Pages:
- 31
- Price:
- $1,495.00 USD
Big data is clearly a hot topic in insurance, but how far along is the industry in capitalizing on this technology approach? This SMA research report evaluates the current state... more >
Data and Analytics in Insurance: P&C Insurer Strategic Priorities and Operational Plans for 2014 and Beyond
- Author(s):
- Mark A. Breading, Senior Partner
- Denise Garth, Partner
- Publication Date:
- June 18, 2014
- Number of Pages:
- 26
- Price:
- $995.00 USD
This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more >
SMA 2014 Insurance Ecosystem: P&C Insurer Business Applications and Technology Projects
- Author(s):
- Karen Furtado, Partner
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- April 25, 2014
- Number of Pages:
- 25
- Price:
- $995.00 USD
This report, part of SMA’s annual Insurance Ecosystem Research Series, highlights key project priorities for property and casualty insurers in North America. more >
The Next-Gen Insurer: Fueled by Innovation
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Denise Garth, Partner
- Publication Date:
- April 11, 2014
- Number of Pages:
- 22
- Price:
- $2,495.00 USD
Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more >
2014 Insurance Ecosystem: L&A Insurer Business Applications and Technology Projects
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- March 7, 2014
- Number of Pages:
- 16
- Price:
- $995.00 USD
This report, part of SMA’s annual Insurance Ecosystem Research Series, highlights key project priorities for life and annuity insurers in North America. more >
2014 Insurance Ecosystem: Insurer Technology Spending, Drivers, and Projects
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- January 23, 2014
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
This report, part of SMA’s annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more >
SMA Top 10 Imperatives for Insurers – 2014
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- December 19, 2013
- Number of Pages:
- 13
- Price:
- $95.00 USD
This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more >
IT Budget and Spending Realities and Trends in the North American P&C Insurance Industry
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- November 14, 2013
- Number of Pages:
- 17
- Price:
- $995.00 USD
Spending on information technology-based solutions in the insurance industry is healthy. Insurers are exploiting technology for market advantage and addressing the modernization of existing systems and architectures. more >
Innovation in the Insurance Customer Experience: Examples and Guiding Principles
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- October 7, 2013
- Number of Pages:
- 5
- Price:
- $395.00 USD
Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more >
2013 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 3, 2013
- Number of Pages:
- 3
- Price:
- $95.00 USD
“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more >
2013 Innovation in Action … Insurer Highlights
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 18, 2013
- Number of Pages:
- 46
- Price:
- $4,500.00 USD
Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more >
MarketIntel Series: 3Q2013 WatchPoint Report
- Author(s):
- Neil Rekhi, Guest Author
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- July 24, 2013
- Number of Pages:
- 20
- Price:
- $1,495.00 USD
SMA believes that market intelligence is critical for both insurers and solution providers. These insights are essential for strategy and planning. more >
Data and Analytics in Insurance: L&A Plans & Priorities for 2013 and Beyond
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- June 17, 2013
- Number of Pages:
- 26
- Price:
- $995.00 USD
This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry, highlighting meaningful differences between individual and group, and differences... more >
Data and Analytics in Insurance: P&C Plans and Priorities for 2013 and Beyond
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- May 3, 2013
- Number of Pages:
- 26
- Price:
- $995.00 USD
This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry, highlighting meaningful differences between personal and commercial lines, and... more >
Telematics/Usage-Based Insurance: Insurer Priorities and Plans
- Author(s):
- Richard Welch, Guest Author
- Mark A. Breading, Senior Partner
- Publication Date:
- February 15, 2013
- Number of Pages:
- 23
- Price:
- $1,495.00 USD
Usage-based insurance (UBI) is poised to transform the personal auto insurance market over the next 5-10 years. more >
Investing for Advantage: 2013 Insurance Ecosystem
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- January 31, 2013
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
This report, part of SMA’s annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more >
SMA Top 10 Imperatives for Insurers - 2013
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- January 23, 2013
- Number of Pages:
- 7
- Price:
- $95.00 USD
This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >
Data and Analytics in Insurance
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- October 1, 2012
- Number of Pages:
- 27
- Price:
- $995.00 USD
This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry, highlighting meaningful differences between individual and group lines, and... more >
Data and Analytics in Insurance
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- September 10, 2012
- Number of Pages:
- 26
- Price:
- $995.00 USD
This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry, highlighting meaningful differences between personal and commercial lines, and... more >
Data and Analytics in Insurance
- Author(s):
- Mark A. Breading, Senior Partner
- Publication Date:
- July 17, 2012
- Number of Pages:
- 27
- Price:
- $1,495.00 USD
Data and analytics are taking center stage in insurance with the potential to reshape the industry. more >
2012 Insurance Ecosystem: Positioning for Growth
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- January 31, 2012
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
This report, part of SMA's annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more >
Next Generation Technology Trends
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- January 3, 2011
- Number of Pages:
- 8
- Price:
- $95.00 USD
This SMA Insights Research Brief looks at the five next generation technology trends that are now having the most impact on the insurance industry and will continue to be of... more >
Life and Annuity Ecosystem: Riding the Wave
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- November 11, 2010
- Number of Pages:
- 19
- Price:
- $995.00 USD
As part of the SMA Insurance Ecosystem Research Series, this report is a first-of-a-kind detailed analysis of IT spending patterns in the North American life and annuity insurer environment. more >
Insurance Ecosystem: Fronting the Wave
- Author(s):
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- April 23, 2010
- Number of Pages:
- 13
- Price:
- $995.00 USD
This research report assesses the business drivers, IT spending patterns and IT approaches of insurance agencies in North America. more >
Insurance Ecosystem: Supporting the Wave
- Author(s):
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- February 11, 2010
- Number of Pages:
- 19
- Price:
- $1,495.00 USD
This report profiles the North American IT solution provider marketplace to assess how it is evolving to meet the needs of property and casualty insurers. more >
Insurance Ecosystem: Catching the Wave
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- January 25, 2010
- Number of Pages:
- 24
- Price:
- $1,495.00 USD
Part of the SMA Insurance Ecosystem Research Series, this landmark report profiles the IT buying behaviors of North American property and casualty insurance companies. more >
Insurance Ecosystem: Managing the Wave
- Author(s):
- Karen Furtado, Partner
- Mark A. Breading, Senior Partner
- Publication Date:
- November 12, 2009
- Number of Pages:
- 30
- Price:
- $1,495.00 USD
This ground-breaking research report looks at how well insurance solution offerings meet the needs and wants of insurers by analyzing where there is alignment and where gaps exist, identifying opportunities... more >
Insurance Ecosystem: Riding the Wave
- Author(s):
- Mary Ann Garwood, Partner
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 21, 2009
- Number of Pages:
- 27
- Price:
- $1,495.00 USD
As part of the SMA Insurance Ecosystem Research Series, this report is a first-of-a-kind detailed analysis of IT spending patterns in the North American property and casualty insurer environment. more >
Insurance Ecosystem: Guide to the Marketplace
- Author(s):
- Mark A. Breading, Senior Partner
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 20, 2009
- Number of Pages:
- 15
- Price:
- $1,495.00 USD
The Marketplace Guide for Insurance is the foundational report in the SMA Insurance Ecosystem Research Series, providing baseline information about the insurance industry in a comprehensive yet concise manner. more >