Results for Research with the topic Strategic Initiatives, IT Spend & Priorities

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20210319 2021 PL Digital Projects

Digital Transformation in Personal Lines: Project Priorities for 2021

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
March 23, 2021
Number of Pages:
11
Price:
$1,495.00 USD

Digital transformation for P&C Personal Lines insurers has been reshaped by the pandemic. What does this mean in terms of digital project priorities? What are the key projects that insurers... more >

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2021 02 26 CL Digital Projects

Digital Transformation in Commercial Lines: Project Priorities for 2021

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
February 26, 2021
Number of Pages:
14
Price:
$1,495.00 USD

Digital transformation for P&C Commercial Lines insurers has been reshaped by the pandemic. What does this mean in terms of digital project priorities? What are the key projects that insurers... more >

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20201217 2021 PL Strategic Initiatives

2021 Strategic Initiatives: P&C Personal Lines

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Publication Date:
December 17, 2020
Number of Pages:
18
Price:
$1,495.00 USD

2020 has been a year of adjustments in the strategies, plans, and budgets of P&C personal lines insurers. more >

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20201215 Mid Large CL UW eBook

Middle to Large Commercial Lines Underwriting Transformation: Under Construction

Author(s):
Deborah M. Smallwood, Senior Partner
Megan Bock Zarnoch, Guest Author
Publication Date:
December 16, 2020
Number of Pages:
15
Price:
$1,495.00 USD

P&C Commercial Lines Underwriting will look different in 2030, and the implications must inform today’s strategies. more >

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20201203 CL Strategic Initiatives

2021 Strategic Initiatives: P&C Commercial Lines

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Publication Date:
December 4, 2020
Number of Pages:
17
Price:
$1,495.00 USD

2020 has been a year of adjustments in the strategies, plans, and budgets of P&C commercial lines insurers. more >

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2020 10 06 Fall Market Pulse

P&C Tech Plans for 4Q into 2021: SMA Market Pulse Insights

Author(s):
Mark A. Breading, Senior Partner
Deborah M. Smallwood, Senior Partner
Publication Date:
October 7, 2020
Number of Pages:
10
Price:
$1,495.00 USD

P&C insurers continue to adapt and adjust their plans around the momentous events of 2020. This research report is based on a new SMA Market Pulse Survey designed to assess... more >

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2020 09 24 Claims report

Claims Transformation Reset: The Impact of COVID-19

Author(s):
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
September 25, 2020
Number of Pages:
13
Price:
$1,495.00 USD

The pandemic has altered the claims transformation journey. While most claims organizations were on a transformation path at the start of 2020, COVID constraints have changed the execution baseline and... more >

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20200206 2020 PL Strategic Initiatives

2020 Strategic Initiatives: P&C Personal Lines

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
February 6, 2020
Number of Pages:
18
Price:
$1,495.00 USD

The personal lines insurance industry is in the midst of transformation. In fact, many insurers are striving to accelerate transformation within their companies. more >

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20200131 eBook 2020 Strategic Initiatives

Strategic Initiatives in P&C Insurance: 2020 and Beyond

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
January 31, 2020
Number of Pages:
13
Price:
$995.00 USD

Insurers are driving transformation through a series of major strategic initiatives – initiatives that span years and are central to their business strategies. more >

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20200128 2020 CL Strategic Initiatives

2020 Strategic Initiatives: P&C Commercial Lines

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
January 29, 2020
Number of Pages:
17
Price:
$1,495.00 USD

The commercial lines insurance industry is in a historic time of transformation. External forces are pushing against tradition and culture at an unprecedented rate. more >

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20190726 10 Guidelines Small Business Success

Ten Guidelines for Success in the Small Commercial Market

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
July 26, 2019
Number of Pages:
10
Price:
$995.00 USD

The P&C small commercial segment is viewed as an area of opportunity by many insurers. A great deal of activity and investment is underway related to new distribution channel options,... more >

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20190718 CX Commercial Lines

8 Critical Investments for Customer Experience Excellence: State of Commercial Lines Investments, Adoption and Maturity

Author(s):
Deborah M. Smallwood, Senior Partner
Judy Delarosa, Guest Author
Publication Date:
July 22, 2019
Number of Pages:
15
Price:
$1,495.00 USD

This SMA research report assesses customer experience maturity in P&C Commercial Lines in North America. The report covers the investment, maturity, business areas most affected, and current or emerging trends... more >

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20190711 Personal Lines Foundational Tech

Foundational Technologies in Personal Lines Insurance: Investment, Adoption, and Business Areas

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
July 12, 2019
Number of Pages:
34
Price:
$2,495.00 USD

The personal lines segment of the insurance industry is quite active, with many initiatives and projects underway across the value chain at insurers today. more >

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20190621 Commercial Lines Foundational Tech

Foundational Technologies in Commercial Lines Insurance: Investment, Adoption, and Business Areas

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
June 26, 2019
Number of Pages:
34
Price:
$2,495.00 USD

SMA research indicates that over half of P&C insurers are in transformation mode. For commercial lines insurers, the need to transform is driven by forces new to the segment: customer... more >

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20190207 strategic initiatives personal lines

2019 Strategic Initiatives: P&C Personal Lines

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
February 7, 2019
Number of Pages:
13
Price:
$995.00 USD

The personal lines segment is hyper-competitive in today’s digital age. There is an urgency among all players – even the big brands – to innovate and transform for success in... more >

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20190118 strategic initiatives commercial lines

2019 Strategic Initiatives: P&C Commercial Lines

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
January 18, 2019
Number of Pages:
15
Price:
$995.00 USD

The potential for revolutionary transformation in commercial lines has become unmistakable in the past year, and insurer strategies for 2019 are positioned to drive even more change. more >

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20180523 New World Core

The New World of Core Systems: How New Computing Trends Will Transform the Core Systems Paradigm

Author(s):
Karen Furtado, Partner
Publication Date:
May 23, 2018
Number of Pages:
12
Price:
$995.00 USD

The New World of Core Systems: How New Computing Trends Will Transform the Core Systems Paradigm identifies the paradigm shift that digital transformation is driving in core systems and introduces... more >

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20180424 CoreDeals

Core Systems Purchasing to Thrive in the Digital World: What’s Hot – And What’s Not

Author(s):
Karen Furtado, Partner
Publication Date:
April 26, 2018
Number of Pages:
12
Price:
$995.00 USD

Core Systems Purchasing to Thrive in the Digital World: What’s Hot – And What’s Not analyzes P&C insurers’ core systems buying decisions in 2017, their significance, and bigger changes still... more >

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20180420 DigitalTransformation

Digital Transformation in Insurance: Discovering The Pathway to Digital Maturity

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
April 20, 2018
Number of Pages:
17
Price:
$995.00 USD

There is a lot of confusion about what digital means for insurers. This report introduces the SMA Digital Maturity Model to assist insurers in defining the scope of digital for... more >

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20180327 BusinessTech LA

2018 L&A Business and Technology Investments

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
March 27, 2018
Number of Pages:
10
Price:
$995.00 USD

Life and annuity insurers continue to play out strategic and technology initiatives, many of which started in 2017 or earlier. Change is clearly the norm, not the exception. more >

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20180320 BusinessTech CL

2018 Commercial Lines Business and Technology Investments

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
March 22, 2018
Number of Pages:
11
Price:
$995.00 USD

This report reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty commercial lines insurers. more >

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20180316 BusinessTech PL

2018 Personal Lines Business and Technology Investments

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
March 19, 2018
Number of Pages:
11
Price:
$995.00 USD

This report reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty personal lines insurers. more >

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20180222 StratInitPL

2018 Strategic Initiatives: P&C Personal Lines

Author(s):
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Publication Date:
February 22, 2018
Number of Pages:
11
Price:
$995.00 USD

They are facing many headwinds, but P&C personal lines insurers are actively pursuing transformation. This SMA research report reveals insurers’ plans regarding 12 strategic initiatives, including traditional initiatives like expanding... more >

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20180216 StratInitLA

2018 Strategic Initiatives: Life & Annuities

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
February 16, 2018
Number of Pages:
10
Price:
$995.00 USD

L&A insurers are clearly ramping up their response to growth and operational challenges. This SMA research report reveals insurers’ plans regarding twelve strategic initiatives, including traditional initiatives like data and... more >

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20180206 CL StratInit

2018 Strategic Initiatives: P&C Commercial Lines

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
February 6, 2018
Number of Pages:
14
Price:
$995.00 USD

Transformation is unquestionably underway in P&C commercial lines. This SMA research report reveals insurers’ plans regarding 12 strategic initiatives, including traditional initiatives like expanding distribution channels and modernizing core systems,... more >

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20180131 StrategicInitiatives

Strategic Initiatives in Insurance: 2018 and Beyond

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
January 31, 2018
Number of Pages:
14
Price:
$395.00 USD

Insurers are driving transformation through a series of major strategic initiatives – initiatives that span years and are central to their business strategies. more >

Research Info Request

20171207 Microservices

The Emergence of Microservices: New Possibilities on the Horizon

Author(s):
Karen Furtado, Partner
Publication Date:
December 7, 2017
Number of Pages:
4
Price:
$395.00 USD

Microservices are the latest capability that insurers are considering to address the new digital reality. This research brief provides an introduction to microservices and details how insurers are utilizing them... more >

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20171129 Emerging Tech PC

Emerging Technologies in P&C: Insurer Strategies and Plans Through 2020

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
November 29, 2017
Number of Pages:
12
Price:
$995.00 USD

This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more >

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20171005 Summit Recap

2017 SMA Summit: Winning With Convergence

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 5, 2017
Number of Pages:
15
Price:
$995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more >

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20171004 InsurTech PL

InsurTech and Personal Lines: Examples, Use Cases, and Implications

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
October 4, 2017
Number of Pages:
14
Price:
$995.00 USD

more >

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20170912 LA Data Analytics

Data and Analytics in Life and Annuity: Addressing Customer Requirements with New Insights

Author(s):
Karen Pauli, Principal
Publication Date:
September 12, 2017
Number of Pages:
12
Price:
$995.00 USD

L&A insurers have always had data and analytics skills within actuarial departments. However, as L&A insurers struggle to attract new customers, the lack of those capabilities in business units and... more >

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20170718 PC Analytics

Data and Analytics in Insurance: P&C View Through 2020

Author(s):
Karen Pauli, Principal
Publication Date:
July 18, 2017
Number of Pages:
20
Price:
$1,495.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more >

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20170713 InnovationBestPractices

The Top 10 Best Practices in Insurance Innovation

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
July 13, 2017
Number of Pages:
10
Price:
$395.00 USD

Some of the best innovation success stories are built out of the lessons learned from watching the attempts of others as they either falter or flourish. more >

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20170209 IT Spending

2017 Insurance Technology Priorities and Spending

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
February 9, 2017
Number of Pages:
14
Price:
$995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty... more >

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20170126 StratInitiatives

Insurers' 2017 Strategic Initiatives: The Convergence of Traditional and New Initiatives

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
January 26, 2017
Number of Pages:
13
Price:
$995.00 USD

SMA has tracked and observed the strategic initiatives of insurers for many years. There are now distinct shifts underway – the convergence of new and traditional types of initiatives, the... more >

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20170112 7Bridges

Insurance in Transformation: Building 7 Bridges to the Future

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
January 12, 2017
Number of Pages:
10
Price:
$995.00 USD

In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more >

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20161221 2017 Predictions

SMA Top 10 Insurance Predictions for 2017

Author(s):
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
December 21, 2016
Number of Pages:
8
Price:
$995.00 USD

2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more >

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20161102 SevenBridges

Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer

Author(s):
Karen Furtado, Partner
Publication Date:
November 2, 2016
Number of Pages:
10
Price:
$995.00 USD

At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more >

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20161006 Awards SP

The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
October 6, 2016
Number of Pages:
19
Price:
$1,495.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more >

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20160929 Summit Recap

The 2016 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
September 29, 2016
Number of Pages:
14
Price:
$995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more >

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20160919 Insurer Awards

The 2016 SMA Innovation in Action Awards: Insurer Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 19, 2016
Number of Pages:
43
Price:
$2,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more >

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20160630 DataAnalytics

Data and Analytics in P&C Insurance: 2016 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
June 30, 2016
Number of Pages:
19
Price:
$1,495.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more >

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20160607 CoreTrends

Insurers' Core Systems Buying Trends

Author(s):
Karen Furtado, Partner
Publication Date:
June 7, 2016
Number of Pages:
14
Price:
$1,495.00 USD

Core modernization is a major way that insurers are positioning for the future to support the new business models and products that are being developed and to leverage new data sources. more >

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20160218 ITSpend

2016 Insurance Technology Priorities and Spending

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Monique Hesseling, Partner
Mark A. Breading, Senior Partner
Publication Date:
February 18, 2016
Number of Pages:
14
Price:
$995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty... more >

Research Info Request

20160121 StrategicInitiatives

Insurers' 2016 Strategic Initiatives: Advancing Industry Transformation

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Monique Hesseling, Partner
Publication Date:
January 21, 2016
Number of Pages:
12
Price:
$995.00 USD

The insurance industry is in transformation. It is not always visible to those outside insurance, but many strategic initiatives are underway that are transforming individual companies and the industry at-large. more >

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Innovation SMA Research

Insurance in 2015: A Pivotal Year

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
January 4, 2016
Number of Pages:
4
Price:
$395.00 USD

This research brief contains SMA’s reflections on 2015, in the form of the top 10 trends that laid the foundation for the pivotal year and positioned the insurance industry for... more >

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20150930 AwardsSPCaseStudies

The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 30, 2015
Number of Pages:
44
Price:
$4,500.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more >

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20150929 SummitResearch

2015 SMA Summit Recap

Publication Date:
September 29, 2015
Number of Pages:
10
Price:
$695.00 USD

Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more >

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Innovation SMA Research

Emerging Technologies in L&A

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
September 21, 2015
Number of Pages:
4
Price:
$395.00 USD

Emerging technologies have the potential to transform the life/annuity insurance industry, according to a recent SMA survey of insurance executives. more >

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Innovation SMA Research

Emerging Technologies in P&C

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
September 21, 2015
Number of Pages:
4
Price:
$395.00 USD

Emerging technologies have the potential to transform the property/casualty insurance industry, according to a recent SMA survey of insurance executives. more >

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20150921 AwardCaseStudies Insurers

The 2015 SMA Innovation in Action Awards: Insurer Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 21, 2015
Number of Pages:
50
Price:
$4,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more >

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20150520 Next Gen

Next-Gen Insurer: 2015 Update – The Journey Continues

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
May 20, 2015
Number of Pages:
13
Price:
$995.00 USD

Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more >

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20150226 IT Spending

2015 Insurance Technology Priorities and Spending

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
February 27, 2015
Number of Pages:
14
Price:
$1,495.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property... more >

Research Info Request

20150224 Top10 Imperatives

SMA Top 10 Imperatives for Insurers – 2015

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Denise Garth, Partner
Mary Ann Garwood, Partner
Monique Hesseling, Partner
Publication Date:
February 24, 2015
Number of Pages:
21
Price:
$995.00 USD

This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more >

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20150127 MGA Sizing Report

MGA Market Sizing Report:US Commercial Lines Program Business

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
January 27, 2015
Number of Pages:
47
Price:
$4,500.00 USD

Historically, research on MGAs has not been widely undertaken, yet both MGAs and program business serve critical roles in the P&C industry. more >

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20150115 Strategic Investments

2015 Strategic Initiatives: Making sense of the shifts

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Denise Garth, Partner
Monique Hesseling, Partner
Publication Date:
January 15, 2015
Number of Pages:
11
Price:
$995.00 USD

The insurance industry has been investing in strategic initiatives for decades. For the past six years, SMA has been tracking and supporting the industry’s evolving maturity in our research and... more >

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20141023 Data and Analytics in Insurance LA

Data and Analytics in Insurance: L&A Insurer Strategic Priorities and Operational Plans Through 2016

Author(s):
Mark A. Breading, Senior Partner
Denise Garth, Partner
Publication Date:
October 23, 2014
Number of Pages:
25
Price:
$995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry in North America. more >

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20141001 Summit Brief

2014 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 1, 2014
Number of Pages:
7
Price:
$95.00 USD

The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more >

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20140928 Innovation in Action Insurer Highlights

2014 Innovation in Action ... Insurer Highlights

Author(s):
Karen Furtado, Partner
Publication Date:
September 29, 2014
Number of Pages:
35
Price:
$4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more >

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20140910 Big Data in Insurance Priorities Projects Investment

Big Data in Insurance: Insurer Priorities, Projects, and Investment Plans for 2014 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Denise Garth, Partner
Publication Date:
September 10, 2014
Number of Pages:
31
Price:
$1,495.00 USD

Big data is clearly a hot topic in insurance, but how far along is the industry in capitalizing on this technology approach? This SMA research report evaluates the current state... more >

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20140618 Data Analytics

Data and Analytics in Insurance: P&C Insurer Strategic Priorities and Operational Plans for 2014 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Denise Garth, Partner
Publication Date:
June 18, 2014
Number of Pages:
26
Price:
$995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more >

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20140425 top projects pc personal

SMA 2014 Insurance Ecosystem: P&C Insurer Business Applications and Technology Projects

Author(s):
Karen Furtado, Partner
Deborah M. Smallwood, Senior Partner
Publication Date:
April 25, 2014
Number of Pages:
25
Price:
$995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, highlights key project priorities for property and casualty insurers in North America. more >

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20140411 next gen insurer

The Next-Gen Insurer: Fueled by Innovation

Author(s):
Deborah M. Smallwood, Senior Partner
Denise Garth, Partner
Publication Date:
April 11, 2014
Number of Pages:
22
Price:
$2,495.00 USD

Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more >

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20140307 insurance ecosystem la

2014 Insurance Ecosystem: L&A Insurer Business Applications and Technology Projects

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
March 7, 2014
Number of Pages:
16
Price:
$995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, highlights key project priorities for life and annuity insurers in North America. more >

Research Info Request

20140123 insurance ecosystem spending

2014 Insurance Ecosystem: Insurer Technology Spending, Drivers, and Projects

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
January 23, 2014
Number of Pages:
13
Price:
$1,495.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more >

Research Info Request

20131230 Top 10 Imperatives

SMA Top 10 Imperatives for Insurers – 2014

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
December 19, 2013
Number of Pages:
13
Price:
$95.00 USD

This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more >

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20141123 IT Budget Spending

IT Budget and Spending Realities and Trends in the North American P&C Insurance Industry

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
November 14, 2013
Number of Pages:
17
Price:
$995.00 USD

Spending on information technology-based solutions in the insurance industry is healthy. Insurers are exploiting technology for market advantage and addressing the modernization of existing systems and architectures. more >

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2013 10 16 Innovation in Insurance Customer Experience

Innovation in the Insurance Customer Experience: Examples and Guiding Principles

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 7, 2013
Number of Pages:
5
Price:
$395.00 USD

Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more >

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20131003 SMA Summit Recap

2013 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 3, 2013
Number of Pages:
3
Price:
$95.00 USD

“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more >

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201409 Innovation In Action

2013 Innovation in Action … Insurer Highlights

Author(s):
Karen Furtado, Partner
Publication Date:
September 18, 2013
Number of Pages:
46
Price:
$4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more >

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20130715 Marketintel PC Watchpoints

MarketIntel Series: 3Q2013 WatchPoint Report

Author(s):
Neil Rekhi, Guest Author
Deborah M. Smallwood, Senior Partner
Publication Date:
July 24, 2013
Number of Pages:
20
Price:
$1,495.00 USD

SMA believes that market intelligence is critical for both insurers and solution providers. These insights are essential for strategy and planning. more >

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20130617 Data Analytics LA

Data and Analytics in Insurance: L&A Plans & Priorities for 2013 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
June 17, 2013
Number of Pages:
26
Price:
$995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry, highlighting meaningful differences between individual and group, and differences... more >

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20130503 Data Anaytics PC 2013 Beyond

Data and Analytics in Insurance: P&C Plans and Priorities for 2013 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
May 3, 2013
Number of Pages:
26
Price:
$995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry, highlighting meaningful differences between personal and commercial lines, and... more >

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20130215 Telematics Insurer Priorities

Telematics/Usage-Based Insurance: Insurer Priorities and Plans

Author(s):
Richard Welch, Guest Author
Mark A. Breading, Senior Partner
Publication Date:
February 15, 2013
Number of Pages:
23
Price:
$1,495.00 USD

Usage-based insurance (UBI) is poised to transform the personal auto insurance market over the next 5-10 years. more >

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20130131 Investing for Advantage

Investing for Advantage: 2013 Insurance Ecosystem

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
January 31, 2013
Number of Pages:
13
Price:
$1,495.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more >

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20130123 Top Imperatives Insurers 2013

SMA Top 10 Imperatives for Insurers - 2013

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
January 23, 2013
Number of Pages:
7
Price:
$95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >

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20121001 Data Analytics LA

Data and Analytics in Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 1, 2012
Number of Pages:
27
Price:
$995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry, highlighting meaningful differences between individual and group lines, and... more >

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20120912 Data Analytics PC

Data and Analytics in Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
September 10, 2012
Number of Pages:
26
Price:
$995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry, highlighting meaningful differences between personal and commercial lines, and... more >

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20120717 Data Analytics Spending

Data and Analytics in Insurance

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
July 17, 2012
Number of Pages:
27
Price:
$1,495.00 USD

Data and analytics are taking center stage in insurance with the potential to reshape the industry. more >

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20120131 Insurance Ecosystem

2012 Insurance Ecosystem: Positioning for Growth

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
January 31, 2012
Number of Pages:
13
Price:
$1,495.00 USD

This report, part of SMA's annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more >

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20110103 Next Gen Tech Trends

Next Generation Technology Trends

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
January 3, 2011
Number of Pages:
8
Price:
$95.00 USD

This SMA Insights Research Brief looks at the five next generation technology trends that are now having the most impact on the insurance industry and will continue to be of... more >

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20101111 LA Ecosystem Riding Wave

Life and Annuity Ecosystem: Riding the Wave

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
November 11, 2010
Number of Pages:
19
Price:
$995.00 USD

As part of the SMA Insurance Ecosystem Research Series, this report is a first-of-a-kind detailed analysis of IT spending patterns in the North American life and annuity insurer environment. more >

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20100423 insurance ecosystem fronting wave

Insurance Ecosystem: Fronting the Wave

Author(s):
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Publication Date:
April 23, 2010
Number of Pages:
13
Price:
$995.00 USD

This research report assesses the business drivers, IT spending patterns and IT approaches of insurance agencies in North America. more >

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20100211 insurance ecosystem supporting wave

Insurance Ecosystem: Supporting the Wave

Author(s):
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Publication Date:
February 11, 2010
Number of Pages:
19
Price:
$1,495.00 USD

This report profiles the North American IT solution provider marketplace to assess how it is evolving to meet the needs of property and casualty insurers. more >

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20100125 insurance ecosystem catching wave

Insurance Ecosystem: Catching the Wave

Author(s):
Deborah M. Smallwood, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
January 25, 2010
Number of Pages:
24
Price:
$1,495.00 USD

Part of the SMA Insurance Ecosystem Research Series, this landmark report profiles the IT buying behaviors of North American property and casualty insurance companies. more >

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20091112 insurance ecosystem managing wave

Insurance Ecosystem: Managing the Wave

Author(s):
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Publication Date:
November 12, 2009
Number of Pages:
30
Price:
$1,495.00 USD

This ground-breaking research report looks at how well insurance solution offerings meet the needs and wants of insurers by analyzing where there is alignment and where gaps exist, identifying opportunities... more >

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20091021 insurance ecosystem riding wave

Insurance Ecosystem: Riding the Wave

Author(s):
Mary Ann Garwood, Partner
Deborah M. Smallwood, Senior Partner
Publication Date:
October 21, 2009
Number of Pages:
27
Price:
$1,495.00 USD

As part of the SMA Insurance Ecosystem Research Series, this report is a first-of-a-kind detailed analysis of IT spending patterns in the North American property and casualty insurer environment. more >

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20091020 insurance ecosystem guide to marketplace

Insurance Ecosystem: Guide to the Marketplace

Author(s):
Mark A. Breading, Senior Partner
Deborah M. Smallwood, Senior Partner
Publication Date:
October 20, 2009
Number of Pages:
15
Price:
$1,495.00 USD

The Marketplace Guide for Insurance is the foundational report in the SMA Insurance Ecosystem Research Series, providing baseline information about the insurance industry in a comprehensive yet concise manner. more >

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