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2019 Top Predictions for Insurance

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: December 10, 2018

Number of Pages: 9

Price: $95.00 USD

Will current insurance trends continue, slow-down, or accelerate? Will brand new developments rock the industry? Each year SMA makes predictions about the upcoming year in insurance. more »

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Insurance in Transformation: New Models, New Partnerships, New Entrants, New VC Investments

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: November 28, 2018

Number of Pages: 9

Price: $995.00 USD

We are witnessing an unprecedented era of experimentation in the insurance industry. There are important announcements every day regarding new activities, many of which would have been unheard of 10... more »

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Transformation in Action: Success Stories and Use Cases

2018 SMA Summit Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: September 28, 2018

Number of Pages: 23

Price: $995.00 USD

SMA has released a new report on the 2018 SMA Summit: Transformation in Action which was held in Boston on September 16 – 17, 2018. The Summit was a resounding success. more »

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Advanced Customer Communications in the Digital Age: New Options for Insurers

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: September 19, 2018

Number of Pages: 9

Price: $995.00 USD

more »

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Claims Transformation: New Paths Forward for Reporting, Verification, and Communications

An SMA Research Report

Authors:

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: August 30, 2018

Number of Pages: 10

Price: $995.00 USD

Claims Transformation: New Paths Forward for Reporting, Verification, and Communications explores how advances in FNOL reporting, verification, and communication give insurers new paths to digital transformation. more »

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Agents and Brokers in the Digital Age

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: August 24, 2018

Number of Pages: 23

Price: $1,495.00 USD

The demise of the independent agent and broker channel has been forecast for years. However, there is no evidence that this will be the case. more »

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P&C Insurance Distribution – Responding to a Rapidly Changing Ecosystem

An SMA Research Report

Authors:

Karen Pauli, Principal

Mark A. Breading, Partner

Publication Date: July 23, 2018

Number of Pages: 9

Price: $995.00 USD

Insurance product distribution is in a state of flux, and it is likely to remain that way forever. Consumers and business owners want choice. more »

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Who Is Really Disrupting The Insurance Industry? And What You Can Learn from Munich Re’s Journey

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Pauli, Principal

Publication Date: July 11, 2018

Number of Pages: 8

Price: $995.00 USD

“Disruption” is frequently an emotionally charged word. In today’s InsurTech-infused world, it has become a word that is most frequently associated with “aspiration versus reality.” Many external forces have been... more »

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The Future of P&C Insurance Distribution: Transformation in the Digital Age

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: June 29, 2018

Number of Pages: 9

Price: $995.00 USD

There are many forces pressuring the P&C insurance distribution system, including digital, InsurTech, and customer expectations among others. more »

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InsurTech 2018: 10 Key Themes Will Shape the Future

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: May 2, 2018

Number of Pages: 17

Price: $995.00 USD

2018 is a pivotal year for the InsurTech startup movement. This report identifies ten key themes that illustrate how InsurTech is changing and what to expect in the coming years.  more »

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2017 InsurTech Recap: The Momentum Continues to Build

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: December 29, 2017

Number of Pages: 22

Price: $395.00 USD

This research report contains a collection of thirteen blogs published by SMA over the past year on the InsurTech movement. The report includes a recap of the year for InsurTech. more »

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Winning With Convergence: The 5 Foundational Realities

An SMA e-book

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: December 22, 2017

Number of Pages: 16

Price: $395.00 USD

The insurance industry is in transformation, resulting in huge challenges for managing current operations while leveraging new capabilities from InsurTech, emerging tech, and digital. more »

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Progress Toward a Connected World: A Compilation of Insurance Blogs

An SMA Research Summary

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: December 5, 2017

Number of Pages: 37

Price: $695.00 USD

This research report includes twenty-one blogs published by SMA over the past year on emerging technologies and the connected world. more »

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Blockchain in Insurance: Awareness Grows, Activity Still Limited

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: October 25, 2017

Number of Pages: 4

Price: $395.00 USD

Blockchain technology is garnering headlines in both the tech and business worlds as a potential game-changer. more »

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2017 SMA Summit: Winning With Convergence

A Special SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: October 5, 2017

Number of Pages: 15

Price: $995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more »

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InsurTech and Personal Lines: Examples, Use Cases, and Implications

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: October 4, 2017

Number of Pages: 14

Price: $995.00 USD

more »

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Data and Analytics in Life and Annuity: Addressing Customer Requirements with New Insights

An SMA Research Report

Authors:

Karen Pauli, Principal

Publication Date: September 12, 2017

Number of Pages: 12

Price: $995.00 USD

L&A insurers have always had data and analytics skills within actuarial departments. However, as L&A insurers struggle to attract new customers, the lack of those capabilities in business units and... more »

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Insurance Transformation: Looking 10 Years Back, Looking 10 Years Forward

An SMA e-book

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: August 4, 2017

Number of Pages: 14

Price: $395.00 USD

The world has changed dramatically in the last 10 years and is likely to change even more dramatically over the next 10. more »

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Bridging to the Future With Core Systems Modernization

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: June 6, 2017

Number of Pages: 10

Price: $995.00 USD

Four out of five insurers are actively investing in core systems modernization and replacement, which is one of the seven SMA Bridges to the Future. more »

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InsurTech and Commercial Lines: A Surge of Activity and New Implications

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: May 25, 2017

Number of Pages: 13

Price: $995.00 USD

more »

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AI/Machine Learning in Insurance: A Force to be Reckoned With

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: April 6, 2017

Number of Pages: 15

Price: $995.00 USD

AI/machine learning is one of the top technology areas of interest for insurers today. This SMA research report takes a fresh look at the broad field of artificial intelligence, focusing... more »

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Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: March 31, 2017

Number of Pages: 10

Price: $995.00 USD

Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not analyzes P&C insurers’ core systems buying decisions in 2016, their significance, and bigger changes still to come. more »

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2017 Emerging Tech Landscape: Implications for Insurance

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: February 28, 2017

Number of Pages: 10

Price: $995.00 USD

This report identifies four key trends in emerging technologies and discusses their implications for the insurance industry. more »

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2017 InsurTech Landscape: Aligning to Business Strategies

Authors:

Mark A. Breading, Partner

Publication Date: February 23, 2017

Number of Pages: 13

Price: $995.00 USD

SMA has been actively engaged in the InsurTech movement through research, InsurTech clients, and involvement in related insurer strategies. more »

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Insurance in Transformation: Building 7 Bridges to the Future

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: January 12, 2017

Number of Pages: 10

Price: $995.00 USD

In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more »

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SMA Top 10 Insurance Predictions for 2017

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: December 21, 2016

Number of Pages: 8

Price: $995.00 USD

2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more »

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Emerging Technologies in L&A Insurance: 2016 and Beyond

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: December 8, 2016

Number of Pages: 11

Price: $995.00 USD

This research report assesses thirteen emerging technologies in the context of Life and Annuity insurers’ progress and plans. more »

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Innovation in Insurance in 2016: The Coming of Age

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: December 6, 2016

Number of Pages: 14

Price: $995.00 USD

This is the fifth annual report on innovation from SMA, and is based on a survey of insurers and observations regarding market activities. more »

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Blockchain in Insurance: Insurer Progress and Plans

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: November 10, 2016

Number of Pages: 11

Price: $995.00 USD

Blockchain is a revolutionary technology that could fundamentally change the way business is conducted and result in the restructuring of major industries. more »

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Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: November 2, 2016

Number of Pages: 10

Price: $995.00 USD

At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more »

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Reflections on Emerging Tech and the Connected World

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: October 20, 2016

Number of Pages: 26

Price: $395.00 USD

Developments in emerging tech, the connected world, and InsurTech are progressing at a dizzying pace. And the implications for the insurance industry are significant. more »

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The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: October 6, 2016

Number of Pages: 19

Price: $1,495.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more »

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The 2016 SMA Summit Recap

An SMA Special Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: September 29, 2016

Number of Pages: 14

Price: $995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more »

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The 2016 SMA Innovation in Action Awards: Insurer Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: September 19, 2016

Number of Pages: 43

Price: $2,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more »

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Emerging Technologies in P&C Insurance: 2016 and Beyond

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: September 13, 2016

Number of Pages: 11

Price: $995.00 USD

This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more »

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The InsurTech Universe: Understanding Company Positioning and Maturity

An SMA Research Report

Authors:

Mark A. Breading, Partner

Jennifer Overhulse, Principal Owner, St. Nick Media

Publication Date: August 31, 2016

Number of Pages: 12

Price: $995.00 USD

Tracking the activity and investments in the rapidly expanding InsurTech space is one thing. It is quite another for an individual insurer to assess which trends and companies are most... more »

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The Changing Face of Claims: How Innovation Is Fueling Claims Transformation

An SMA Research Report

Authors:

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: July 28, 2016

Number of Pages: 15

Price: $1,495.00 USD

Claims is a major area of innovation in the insurance industry today, driven by claims executives’ pragmatic need to increase efficiency, reduce complexity, and improve the customer experience. more »

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The Top 10 Ways Emerging Tech Will Transform Insurance

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Furtado, Partner

Publication Date: July 12, 2016

Number of Pages: 11

Price: $995.00 USD

Emerging technologies are changing the world – and our research and work with insurers confirm that they will change the insurance industry in fundamental ways in the process. more »

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Insurance in the Connected World: Observations on Opportunities and Threats

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: February 4, 2016

Number of Pages: 11

Price: $995.00 USD

There is a widespread understanding that the evolving connected world has very significant implications for insurers. more »

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Game Changers in Insurance: The Pace of Change Accelerates

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Monique Hesseling, Partner

Publication Date: January 28, 2016

Number of Pages: 12

Price: $995.00 USD

Insurers can no longer remain relatively isolated – the world is changing and the implications for the industry are huge. more »

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Insurance in 2015: A Pivotal Year

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: January 4, 2016

Number of Pages: 4

Price: $395.00 USD

This research brief contains SMA’s reflections on 2015, in the form of the top 10 trends that laid the foundation for the pivotal year and positioned the insurance industry for... more »

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Innovation in Insurance: Continued Momentum and Making Impacts

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: December 15, 2015

Number of Pages: 10

Price: $995.00 USD

This report takes a look at the continuing progress of innovation, highlighting the increasing pace of adoption and the upward movement in maturity levels among insurers in the context of... more »

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The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: September 30, 2015

Number of Pages: 44

Price: $4,500.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more »

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2015 SMA Summit Recap

An SMA Research Brief

Publication Date: September 29, 2015

Number of Pages: 10

Price: $695.00 USD

Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more »

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The Impact of Emerging Technologies in Claims

An SMA Research Brief

Authors:

Karen Furtado, Partner

Publication Date: July 30, 2015

Number of Pages: 7

Price: $995.00 USD

SMA has identified three top emerging technologies for use in claims: drones and aerial imagery, artificial intelligence, and the Internet of Things (IoT). more »

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Mobile Technologies in Insurance

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: July 28, 2015

Number of Pages: 4

Price: $695.00 USD

Mobile technology usage is becoming more widespread in insurance, but there are many opportunities to continue expanding into new areas and functions. more »

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The 2015 SMA Innovation in Action Awards: Insurer Case Studies

Authors:

Karen Furtado, Partner

Publication Date: September 21, 2015

Number of Pages: 50

Price: $4,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more »

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Maturing Technologies in Insurance

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: June 11, 2015

Number of Pages: 3

Price: $695.00 USD

Insurers have been investing in a key set of advanced technologies for several years, including mobile, cloud, analytics, social media, and collaboration. more »

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Next-Gen Insurer: 2015 Update – The Journey Continues

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: May 20, 2015

Number of Pages: 13

Price: $995.00 USD

Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more »

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Claims Transformation: The Journey Beyond Modernization

An SMA Research Report

Authors:

Karen Furtado, Partner

Denise Garth, Partner

Publication Date: March 31, 2015

Number of Pages: 9

Price: $995.00 USD

This report, the first in SMA’s thought leadership series on claims transformation, examines the need for changes in the end-to-end claims process, starting but not ending with claims system modernization. more »

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SMA Top 10 Imperatives for Insurers – 2015

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Karen Furtado, Partner

Denise Garth, Partner

Mary Ann Garwood, Partner

Monique Hesseling, Partner

Publication Date: February 24, 2015

Number of Pages: 21

Price: $995.00 USD

This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more »

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Innovation Maturity in Insurance: Enabling the Next-Gen Insurer

An SMA Research Report

Authors:

Denise Garth, Partner

Guy Fraker, Guest Author

Publication Date: February 19, 2015

Number of Pages: 14

Price: $995.00 USD

This report provides a framework to help insurers assess their current innovation maturity level compared to where they want to be. more »

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Innovation in Insurance: Expanding Focus and Growing Momentum

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Denise Garth, Partner

Publication Date: November 12, 2014

Number of Pages: 16

Price: $995.00 USD

This research takes a new look at the continuing progress in and around innovation, highlighting an expanding focus and accelerating momentum. more »

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Emerging Technologies: Reshaping the Next-Gen Insurer

An SMA Research Report

Authors:

Denise Garth, Partner

Publication Date: October 14, 2014

Number of Pages: 30

Price: $1,495.00 USD

Current technologies, along with the growing proliferation of emerging technologies, are now considered some of the greatest agents of change since the introduction of the Internet. more »

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2014 SMA Summit Recap

An SMA Research Brief

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: October 1, 2014

Number of Pages: 7

Price: $95.00 USD

The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more »

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2014 Innovation in Action ... Insurer Highlights

An SMA Research Brief

Authors:

Karen Furtado, Partner

Publication Date: September 29, 2014

Number of Pages: 35

Price: $4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more »

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The Shifting Competitive Landscape: A New Breed of Industry Challengers

An SMA Research Brief

Authors:

Denise Garth, Partner

Publication Date: August 28, 2014

Number of Pages: 15

Price: $995.00 USD

Historically, the insurance industry has assessed its competition by looking at those companies within the industry that directly compete and sell in the same market segments, offer similar products, use... more »

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The Internet of Things: Creating a Connected World

An SMA Research Brief

Authors:

Denise Garth, Partner

Publication Date: July 31, 2014

Number of Pages: 15

Price: $995.00 USD

The future will be the cloud of things, the cloud of everything. The Internet of Things is transforming our digital environment from static and point-in-time to a dynamic, real-time, actionable... more »

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The Next-Gen Insurer: Fueled by Innovation

An SMA Insights Report

Authors:

Deborah M. Smallwood, Founder & CEO

Denise Garth, Partner

Publication Date: April 11, 2014

Number of Pages: 22

Price: $2,495.00 USD

Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more »

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SMA Top 10 Imperatives for Insurers – 2014

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: December 19, 2013

Number of Pages: 13

Price: $95.00 USD

This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more »

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