Distribution Technologies for MGAs and MGUs: Plans for 2023 and Beyond
- Author(s):
- Mark A. Breading, Partner
- Thad DeBerry, Partner
- Publication Date:
- April 28, 2023
- Number of Pages:
- 19
- Price:
- $1,995.00 USD
The MGA and MGU landscape is growing rapidly as the distribution evolution continues across the insurance ecosystem. more >
P&C Agency Distribution: Digital Strategies and Plans for Small Commercial Lines in 2023
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- March 16, 2023
- Number of Pages:
- 16
- Price:
- $2,495.00 USD
In recent years, we have seen small commercial lines evolve thanks to technology advancements, changing customer/distributor expectations, external influences, and new distribution channels driving changes across the segment. more >
P&C Agency Distribution: Digital Strategies and Plans for Mid/Large Commercial Lines in 2023
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- March 7, 2023
- Number of Pages:
- 15
- Price:
- $2,495.00 USD
The distribution landscape in the mid and large commercial lines segment is continually evolving as carriers invest in ways to improve agent/customer experience, increase efficiencies, and grow market reach. more >
Distribution Technologies for Personal Lines: Carrier Plans for 2023 and Beyond
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- January 12, 2023
- Number of Pages:
- 15
- Price:
- $1,495.00 USD
The personal lines industry has been at the frontline of industry-wide changes covering distribution, digital technologies, operations, and customer experience. more >
Distribution Technologies for Small Commercial Lines: Carrier Plans for 2023 and Beyond
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- December 30, 2022
- Number of Pages:
- 14
- Price:
- $1,495.00 USD
As the distribution landscape continues to evolve, small commercial lines carriers recognize that they must invest in and support their distribution partners, especially as risks become more sophisticated and complex. more >
Distribution Technologies for Mid/Large Commercial Lines: Carrier Plans for 2023 and Beyond
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- December 14, 2022
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
Insurers focused on the mid-market and large commercial segments show no signs of slowing down their distribution evolution journeys. more >
Channel Strategies for P&C Personal Lines: Plans for 2023 and Beyond
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- November 30, 2022
- Number of Pages:
- 10
- Price:
- $1,495.00 USD
The personal lines segment is robust with various distribution channel options. The pandemic, innovation, shifting customer expectations, and economic uncertainty are pressing insurers to assess their channel strategies to consider... more >
Channel Strategies for P&C Small and Mid/Large Commercial Lines: Plans for 2023 and Beyond
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- November 7, 2022
- Number of Pages:
- 12
- Price:
- $1,495.00 USD
The distribution environment is constantly evolving, and channel options in commercial lines are becoming more dynamic and innovative. more >
P&C Agency Distribution: Digital Strategies and Plans for Personal Lines for 2023
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- October 6, 2022
- Number of Pages:
- 13
- Price:
- $2,495.00 USD
Through the years, personal lines agencies are often the first to experience changes in insurance distribution, especially those involving technology and digital transformation. more >
P&C Agency Distribution: Digital Strategies and Plans for Personal Lines in 2022
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- February 16, 2022
- Number of Pages:
- 17
- Price:
- $2,495.00 USD
The personal lines segment has been at the forefront of changes in distribution within the insurance industry. more >
P&C Agency Distribution: Digital Strategies and Plans for Small Commercial Lines in 2022
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- February 3, 2022
- Number of Pages:
- 17
- Price:
- $2,495.00 USD
The distribution space has changed dramatically in recent years and will continue to evolve as digital transformation shapes the future of insurance. more >
P&C Agency Distribution: Digital Strategies and Plans for Mid and Large Commercial Lines in 2022
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- January 26, 2022
- Number of Pages:
- 16
- Price:
- $2,495.00 USD
The insurance distribution channel has seldom stood still, especially when you consider all the changes retail agencies and brokers have undergone in recent years. more >
Distribution Technologies for MGAs and MGUs: Current State and Future Plans
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Publication Date:
- November 17, 2021
- Number of Pages:
- 16
- Price:
- $2,495.00 USD
Managing General Agents (MGAs) and Managing General Underwriters (MGUs) are experiencing rapid growth in today’s insurance environment. more >
Channel Strategies and Plans for MGAs: Aggressive Expansion Underway
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Publication Date:
- July 14, 2021
- Number of Pages:
- 12
- Price:
- $2,495.00 USD
Managing General Agents (MGAs) occupy a unique position in the industry as both distribution partners to carriers and enablers of downstream channel partners. more >
Commercial Lines Distribution Platforms: Rapidly Evolving Options for Carriers
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- April 21, 2021
- Number of Pages:
- 12
- Price:
- $1,495.00 USD
Commercial lines insurers have many options for distribution partners. InsurTech startups and incumbents alike offer new capabilities as intermediaries connecting agencies and other distributors to carriers. more >
P&C Distribution (R)evolution: Blending Old and New Models
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- November 3, 2020
- Number of Pages:
- 13
- Price:
- $1,495.00 USD
P&C distribution is transforming from the inside-out as well as the outside-in. This means that traditional distribution – from insurers through agents/brokers – is evolving, while new distribution channels from... more >
Transformation in Action: Success Stories and Use Cases
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- December 18, 2019
- Number of Pages:
- 25
- Price:
- $995.00 USD
SMA has released a new report on the 2019 SMA Summit: Transformation in Action which was held in New York City on December 4, 2019. more >
Transformation in Action: Success Stories and Use Cases
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- September 28, 2018
- Number of Pages:
- 23
- Price:
- $995.00 USD
SMA has released a new report on the 2018 SMA Summit: Transformation in Action which was held in Boston on September 16 – 17, 2018. The Summit was a resounding success. more >
Agents and Brokers in the Digital Age
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- August 24, 2018
- Number of Pages:
- 23
- Price:
- $1,495.00 USD
The demise of the independent agent and broker channel has been forecast for years. However, there is no evidence that this will be the case. more >
P&C Insurance Distribution – Responding to a Rapidly Changing Ecosystem
- Author(s):
- Karen Pauli, Principal
- Mark A. Breading, Partner
- Publication Date:
- July 23, 2018
- Number of Pages:
- 9
- Price:
- $995.00 USD
Insurance product distribution is in a state of flux, and it is likely to remain that way forever. Consumers and business owners want choice. more >
The Future of P&C Insurance Distribution: Transformation in the Digital Age
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- June 29, 2018
- Number of Pages:
- 9
- Price:
- $995.00 USD
There are many forces pressuring the P&C insurance distribution system, including digital, InsurTech, and customer expectations among others. more >
Data, Business Intelligence, and Analytics in Insurance – Agent View
- Author(s):
- Karen Pauli, Principal
- Publication Date:
- January 16, 2018
- Number of Pages:
- 17
- Price:
- $995.00 USD
Data and analytics initiatives are not just a priority for insurers. Agents and brokers are adopting and investing in capabilities as well. more >
2017 InsurTech Recap: The Momentum Continues to Build
- Author(s):
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- December 29, 2017
- Number of Pages:
- 22
- Price:
- $395.00 USD
This research report contains a collection of thirteen blogs published by SMA over the past year on the InsurTech movement. The report includes a recap of the year for InsurTech. more >
Winning With Convergence: The 5 Foundational Realities
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- December 22, 2017
- Number of Pages:
- 16
- Price:
- $395.00 USD
The insurance industry is in transformation, resulting in huge challenges for managing current operations while leveraging new capabilities from InsurTech, emerging tech, and digital. more >
Emerging Technologies in P&C: Insurer Strategies and Plans Through 2020
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- November 29, 2017
- Number of Pages:
- 12
- Price:
- $995.00 USD
This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more >
Blockchain in Insurance: Awareness Grows, Activity Still Limited
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- October 25, 2017
- Number of Pages:
- 4
- Price:
- $395.00 USD
Blockchain technology is garnering headlines in both the tech and business worlds as a potential game-changer. more >
2017 SMA Summit: Winning With Convergence
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 5, 2017
- Number of Pages:
- 15
- Price:
- $995.00 USD
This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more >
InsurTech and Personal Lines: Examples, Use Cases, and Implications
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- October 4, 2017
- Number of Pages:
- 14
- Price:
- $995.00 USD
Data and Analytics in Life and Annuity: Addressing Customer Requirements with New Insights
- Author(s):
- Karen Pauli, Principal
- Publication Date:
- September 12, 2017
- Number of Pages:
- 12
- Price:
- $995.00 USD
L&A insurers have always had data and analytics skills within actuarial departments. However, as L&A insurers struggle to attract new customers, the lack of those capabilities in business units and... more >
Data and Analytics in Insurance: P&C View Through 2020
- Author(s):
- Karen Pauli, Principal
- Publication Date:
- July 18, 2017
- Number of Pages:
- 20
- Price:
- $1,495.00 USD
This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more >
Insurance in Transformation: Building 7 Bridges to the Future
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Karen Pauli, Principal
- Publication Date:
- January 12, 2017
- Number of Pages:
- 10
- Price:
- $995.00 USD
In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more >
SMA Top 10 Insurance Predictions for 2017
- Author(s):
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Karen Pauli, Principal
- Publication Date:
- December 21, 2016
- Number of Pages:
- 8
- Price:
- $995.00 USD
2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more >
Agency-Carrier Connectivity: Agent View
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- December 13, 2016
- Number of Pages:
- 16
- Price:
- $995.00 USD
Insurance agency automation has been the subject of tens of thousands of articles and studies. More recently, the discussions are about whether agents and brokers will survive InsurTech and even... more >
Agent-Carrier Connectivity: Personal Lines Insurers
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Pauli, Principal
- Publication Date:
- November 29, 2016
- Number of Pages:
- 17
- Price:
- $995.00 USD
Traditional personal lines product distribution is under full-blown assault by InsurTech. SMA research shows that 30% of the approximately 600 InsurTech startups being tracked are focused on disrupting and displacing... more >
Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- November 2, 2016
- Number of Pages:
- 10
- Price:
- $995.00 USD
At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more >
Agency-Carrier Connectivity: Commercial Lines Insurers
- Author(s):
- Karen Pauli, Principal
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 25, 2016
- Number of Pages:
- 17
- Price:
- $995.00 USD
Commercial lines insurers are finding themselves in the midst of a hyper-competitive environment. New entrants, from the ranks of both the stalwart insurers and reinsurers and the start-ups leveraging leading... more >
The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- October 6, 2016
- Number of Pages:
- 19
- Price:
- $1,495.00 USD
The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more >
The 2016 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- September 29, 2016
- Number of Pages:
- 14
- Price:
- $995.00 USD
This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more >
The 2016 SMA Innovation in Action Awards: Insurer Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 19, 2016
- Number of Pages:
- 43
- Price:
- $2,500.00 USD
The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more >
Customer Engagement at the Digital Edge in Insurance
- Author(s):
- Mark A. Breading, Partner
- Mike Connor, Silicon Valley Insurance Accelerator
- Publication Date:
- August 23, 2016
- Number of Pages:
- 20
- Price:
- $1,495.00 USD
This research report explores the new digital ecosystems and participants emerging to disrupt customer engagement in insurance. more >
Maturing Technologies in Insurance: Agent/Broker View
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- August 2, 2016
- Number of Pages:
- 27
- Price:
- $995.00 USD
Advanced technologies such as mobile, cloud, analytics, social media, and collaboration are vital for agents and brokers. more >
Agents and Producers in the Digital Era: Producer View
- Author(s):
- Mark A. Breading, Partner
- Monique Hesseling, Partner
- Publication Date:
- May 24, 2016
- Number of Pages:
- 11
- Price:
- $995.00 USD
Agents and other producers have been wondering for a while now how they fit into the new digital world of insurance. more >
Agents and Producers in the Digital Era: Insurer View
- Author(s):
- Mark A. Breading, Partner
- Monique Hesseling, Partner
- Publication Date:
- May 12, 2016
- Number of Pages:
- 9
- Price:
- $995.00 USD
The role of agents and producers is in transition as insurers become more digital and strive toward omni-channel operations. more >
CRM in Insurance: New Visibility and Role in the Digital Age
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- February 11, 2016
- Number of Pages:
- 5
- Price:
- $395.00 USD
Customer Relationship Management (CRM) has a new lease on life in insurance. The intense focus on customer experience has resulted in a new appreciation for CRM solutions. more >
The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 30, 2015
- Number of Pages:
- 44
- Price:
- $4,500.00 USD
The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more >
2015 SMA Summit Recap
- Publication Date:
- September 29, 2015
- Number of Pages:
- 10
- Price:
- $695.00 USD
Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more >
The 2015 SMA Innovation in Action Awards: Insurer Case Studies
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 21, 2015
- Number of Pages:
- 50
- Price:
- $4,500.00 USD
The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more >
Next-Gen Insurer: 2015 Update – The Journey Continues
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- May 20, 2015
- Number of Pages:
- 13
- Price:
- $995.00 USD
Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more >
Customer Experience in Insurance: Insurer Strategies, Plans, and Progress
- Author(s):
- Mark A. Breading, Partner
- Monique Hesseling, Partner
- Publication Date:
- April 23, 2015
- Number of Pages:
- 23
- Price:
- $995.00 USD
The customer and agent experience remains a hot topic in insurance. This research report assesses the progress that insurers have made in improving the experience, investigating areas such as channel... more >
SMA Top 10 Imperatives for Insurers – 2015
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Karen Furtado, Partner
- Denise Garth, Partner
- Mary Ann Garwood, Partner
- Monique Hesseling, Partner
- Publication Date:
- February 24, 2015
- Number of Pages:
- 21
- Price:
- $995.00 USD
This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more >
The Changing Auto Insurance Landscape: Influencers Driving Disruption and Change
- Author(s):
- Denise Garth, Partner
- Publication Date:
- January 29, 2015
- Number of Pages:
- 14
- Price:
- $995.00 USD
This research looks at the change and disruption that is greatly affecting auto insurance due to the convergence of multiple influencers, including the shared economy, connected cars, Google and Apple... more >
MGA Market Sizing Report:US Commercial Lines Program Business
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- January 27, 2015
- Number of Pages:
- 47
- Price:
- $4,500.00 USD
Historically, research on MGAs has not been widely undertaken, yet both MGAs and program business serve critical roles in the P&C industry. more >
Customer Acquisition in Life and Annuities: Enabling Producers with Advanced Technology Solutions
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- November 3, 2014
- Number of Pages:
- 26
- Price:
- $1,495.00 USD
This SMA report assesses how L&A insurers are enhancing their technology capabilities to improve customer acquisition. more >
2014 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 1, 2014
- Number of Pages:
- 7
- Price:
- $95.00 USD
The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more >
2014 Innovation in Action ... Insurer Highlights
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 29, 2014
- Number of Pages:
- 35
- Price:
- $4,500.00 USD
Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more >
The Next-Gen Insurer: Fueled by Innovation
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Denise Garth, Partner
- Publication Date:
- April 11, 2014
- Number of Pages:
- 22
- Price:
- $2,495.00 USD
Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more >
State of Commercial Markets Underwriting Automation
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- March 18, 2014
- Number of Pages:
- 24
- Price:
- $995.00 USD
This research report investigates the state of commercial markets underwriting automation in the insurance industry. It examines the understanding and attitudes in all segments of the commercial lines business, ranging... more >
SMA Top 10 Imperatives for Insurers – 2014
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- December 19, 2013
- Number of Pages:
- 13
- Price:
- $95.00 USD
This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more >
Innovation in the Insurance Customer Experience: Examples and Guiding Principles
- Author(s):
- Mark A. Breading, Partner
- Publication Date:
- October 7, 2013
- Number of Pages:
- 5
- Price:
- $395.00 USD
Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more >
2013 SMA Summit Recap
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- October 3, 2013
- Number of Pages:
- 3
- Price:
- $95.00 USD
“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more >
2013 Innovation in Action … Insurer Highlights
- Author(s):
- Karen Furtado, Partner
- Publication Date:
- September 18, 2013
- Number of Pages:
- 46
- Price:
- $4,500.00 USD
Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more >
Distribution Management: Portal Insights
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- May 22, 2013
- Number of Pages:
- 9
- Price:
- $995.00 USD
Agility is the watchword for the next decade. There is no question that portals are playing a key role in distinguishing the leaders and driving competitive advantage. more >
Distribution Management: Connectivity Plans and Priorities
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mary Ann Garwood, Partner
- Publication Date:
- March 6, 2013
- Number of Pages:
- 24
- Price:
- $995.00 USD
The effectiveness of connectivity between insurers and their distribution partners continues to be a critical factor for competitive advantage. more >
SMA Top 10 Imperatives for Insurers - 2013
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- January 23, 2013
- Number of Pages:
- 7
- Price:
- $95.00 USD
This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >
SMA 2012 Top 10 Imperatives
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- March 30, 2012
- Number of Pages:
- 15
- Price:
- $95.00 USD
This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >
Underwriting Automation
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- February 20, 2012
- Number of Pages:
- 30
- Price:
- $1,495.00 USD
This report is part of a series of SMA research reports on specific insurance capability areas in the North American insurance industry. more >
CCM & ECM: Agent Priorities and Plans
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- January 21, 2011
- Number of Pages:
- 30
- Price:
- $995.00 USD
This report addresses the business drivers, priorities, and IT spending plans of agents and brokers for CCM and ECM. more >
Mastering Commercial Lines Automation
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Publication Date:
- January 10, 2011
- Number of Pages:
- 8
- Price:
- $95.00 USD
This SMA Insights Research Brief looks at advances that are being made in the automation of commercial lines. more >
CCM & ECM: Insurer Buying Behavior
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- January 3, 2011
- Number of Pages:
- 46
- Price:
- $1,495.00 USD
Business drivers and IT solution implementation for CCM and ECM solutions varies considerably by insurer size (tier) and major line of business. more >
CCM & ECM: Insurer Priorities and Plans
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Mark A. Breading, Partner
- Publication Date:
- January 3, 2011
- Number of Pages:
- 28
- Price:
- $995.00 USD
Insurers in North America spend $7 Billion per year on the inter-related areas of customer communications management (CCM) and enterprise content management (ECM). more >
Distribution Pathways
- Author(s):
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Publication Date:
- June 9, 2010
- Number of Pages:
- 19
- Price:
- $1,495.00 USD
Distribution Pathways reports on the business and technology capabilities and discusses solution options for the distribution capability in the property and casualty insurance industry. more >
Distribution Dynamics
- Author(s):
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Publication Date:
- May 24, 2010
- Number of Pages:
- 17
- Price:
- $1,495.00 USD
Distribution Dynamics reports on the current state of insurance distribution and discusses functional maturity and IT investment. more >
SMA Top 10 Imperatives
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Mark A. Breading, Partner
- Mary Ann Garwood, Partner
- Publication Date:
- March 15, 2010
- Number of Pages:
- 16
- Price:
- $95.00 USD
This research report presents srategic insights on the key initiatives all insurers should be considering - the "must haves" for charting a course to recovery. more >
Agency Management Systems: Marketplace and Vendor Analysis
- Author(s):
- Deborah M. Smallwood, Senior Partner
- Karen Furtado, Partner
- Publication Date:
- August 4, 2009
- Number of Pages:
- 38
- Price:
- $1,495.00 USD
The Agency Management Systems: Marketplace and Vendor Analysis research report focuses on the business environment in the insurance agency marketplace and specifically explores the current and potential/future use of agency... more >