Results for Research with the topic Distribution

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BusinessDriversforTechInvestmentsMGAMGU 200x150

Distribution Technologies for MGAs and MGUs: Plans for 2023 and Beyond

Author(s):
Mark A. Breading, Senior Partner
Thad DeBerry, Partner
Publication Date:
April 28, 2023
Number of Pages:
19
Price:
$1,995.00 USD

The MGA and MGU landscape is growing rapidly as the distribution evolution continues across the insurance ecosystem. more >

Research Info Request

Business Drivers for Tech Investments 200x150

P&C Agency Distribution: Digital Strategies and Plans for Small Commercial Lines in 2023

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
March 16, 2023
Number of Pages:
16
Price:
$2,495.00 USD

In recent years, we have seen small commercial lines evolve thanks to technology advancements, changing customer/distributor expectations, external influences, and new distribution channels driving changes across the segment. more >

Research Info Request

Agency Distribution Mid Large 200x150

P&C Agency Distribution: Digital Strategies and Plans for Mid/Large Commercial Lines in 2023

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
March 7, 2023
Number of Pages:
15
Price:
$2,495.00 USD

The distribution landscape in the mid and large commercial lines segment is continually evolving as carriers invest in ways to improve agent/customer experience, increase efficiencies, and grow market reach. more >

Research Info Request

Distribution Technologies for Personal Lines Carrier Plans for 2023 and Beyond 200x150

Distribution Technologies for Personal Lines: Carrier Plans for 2023 and Beyond

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
January 12, 2023
Number of Pages:
15
Price:
$1,495.00 USD

The personal lines industry has been at the frontline of industry-wide changes covering distribution, digital technologies, operations, and customer experience. more >

Research Info Request

Distribution Technologies for Small Commercial Lines Carrier Plans for 2023 and Beyond 200x150

Distribution Technologies for Small Commercial Lines: Carrier Plans for 2023 and Beyond

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
December 30, 2022
Number of Pages:
14
Price:
$1,495.00 USD

As the distribution landscape continues to evolve, small commercial lines carriers recognize that they must invest in and support their distribution partners, especially as risks become more sophisticated and complex. more >

Research Info Request

Distribution technologies for mid large commercial lines carrier plans for 2023 and beyond 200x150

Distribution Technologies for Mid/Large Commercial Lines: Carrier Plans for 2023 and Beyond

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
December 14, 2022
Number of Pages:
13
Price:
$1,495.00 USD

Insurers focused on the mid-market and large commercial segments show no signs of slowing down their distribution evolution journeys. more >

Research Info Request

channel strategies for PC personal lines plans for 2023 and beyond 200x150

Channel Strategies for P&C Personal Lines: Plans for 2023 and Beyond

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
November 30, 2022
Number of Pages:
10
Price:
$1,495.00 USD

The personal lines segment is robust with various distribution channel options. The pandemic, innovation, shifting customer expectations, and economic uncertainty are pressing insurers to assess their channel strategies to consider... more >

Research Info Request

channel strategies pc small and mid large commercial lines plans for 2023 and beyond 200x150

Channel Strategies for P&C Small and Mid/Large Commercial Lines: Plans for 2023 and Beyond

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
November 7, 2022
Number of Pages:
12
Price:
$1,495.00 USD

The distribution environment is constantly evolving, and channel options in commercial lines are becoming more dynamic and innovative. more >

Research Info Request

PC Agency Distribution Digital Stategies and Plans for Personal Lines for 2023 Thumbnail

P&C Agency Distribution: Digital Strategies and Plans for Personal Lines for 2023

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 6, 2022
Number of Pages:
13
Price:
$2,495.00 USD

Through the years, personal lines agencies are often the first to experience changes in insurance distribution, especially those involving technology and digital transformation. more >

Research Info Request

Agency Digital Strategies PL 02162022 200x150am

P&C Agency Distribution: Digital Strategies and Plans for Personal Lines in 2022

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
February 16, 2022
Number of Pages:
17
Price:
$2,495.00 USD

The personal lines segment has been at the forefront of changes in distribution within the insurance industry. more >

Research Info Request

RR030822 200x150

P&C Agency Distribution: Digital Strategies and Plans for Small Commercial Lines in 2022

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
February 3, 2022
Number of Pages:
17
Price:
$2,495.00 USD

The distribution space has changed dramatically in recent years and will continue to evolve as digital transformation shapes the future of insurance. more >

Research Info Request

RR012722 200x151

P&C Agency Distribution: Digital Strategies and Plans for Mid and Large Commercial Lines in 2022

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
January 26, 2022
Number of Pages:
16
Price:
$2,495.00 USD

The insurance distribution channel has seldom stood still, especially when you consider all the changes retail agencies and brokers have undergone in recent years. more >

Research Info Request

Fig1 111721 200x151

Distribution Technologies for MGAs and MGUs: Current State and Future Plans

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Publication Date:
November 17, 2021
Number of Pages:
16
Price:
$2,495.00 USD

Managing General Agents (MGAs) and Managing General Underwriters (MGUs) are experiencing rapid growth in today’s insurance environment. more >

Research Info Request

Channels Accounting for More than 20 percent thumbnail

Channel Strategies and Plans for MGAs: Aggressive Expansion Underway

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Publication Date:
July 14, 2021
Number of Pages:
12
Price:
$2,495.00 USD

Managing General Agents (MGAs) occupy a unique position in the industry as both distribution partners to carriers and enablers of downstream channel partners. more >

Research Info Request

20210420 CL Distribution Platforms

Commercial Lines Distribution Platforms: Rapidly Evolving Options for Carriers

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
April 21, 2021
Number of Pages:
12
Price:
$1,495.00 USD

Commercial lines insurers have many options for distribution partners. InsurTech startups and incumbents alike offer new capabilities as intermediaries connecting agencies and other distributors to carriers. more >

Research Info Request

20201102 Distribution Ecosystem

P&C Distribution (R)evolution: Blending Old and New Models

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
November 3, 2020
Number of Pages:
13
Price:
$1,495.00 USD

P&C distribution is transforming from the inside-out as well as the outside-in. This means that traditional distribution – from insurers through agents/brokers – is evolving, while new distribution channels from... more >

Research Info Request

2019 12 18 Summit Recap Report

Transformation in Action: Success Stories and Use Cases

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
December 18, 2019
Number of Pages:
25
Price:
$995.00 USD

SMA has released a new report on the 2019 SMA Summit: Transformation in Action which was held in New York City on December 4, 2019. more >

Research Info Request

20180928 Summit Brief

Transformation in Action: Success Stories and Use Cases

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
September 28, 2018
Number of Pages:
23
Price:
$995.00 USD

SMA has released a new report on the 2018 SMA Summit: Transformation in Action which was held in Boston on September 16 – 17, 2018. The Summit was a resounding success. more >

Research Info Request

20180824 agent distribution

Agents and Brokers in the Digital Age

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
August 24, 2018
Number of Pages:
23
Price:
$1,495.00 USD

The demise of the independent agent and broker channel has been forecast for years. However, there is no evidence that this will be the case. more >

Research Info Request

20180723 PC Dist

P&C Insurance Distribution – Responding to a Rapidly Changing Ecosystem

Author(s):
Karen Pauli, Principal
Mark A. Breading, Senior Partner
Publication Date:
July 23, 2018
Number of Pages:
9
Price:
$995.00 USD

Insurance product distribution is in a state of flux, and it is likely to remain that way forever. Consumers and business owners want choice. more >

Research Info Request

Future of PC Distribution 20180629

The Future of P&C Insurance Distribution: Transformation in the Digital Age

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
June 29, 2018
Number of Pages:
9
Price:
$995.00 USD

There are many forces pressuring the P&C insurance distribution system, including digital, InsurTech, and customer expectations among others. more >

Research Info Request

20180116 Agent Data Analytics

Data, Business Intelligence, and Analytics in Insurance – Agent View

Author(s):
Karen Pauli, Principal
Publication Date:
January 16, 2018
Number of Pages:
17
Price:
$995.00 USD

Data and analytics initiatives are not just a priority for insurers. Agents and brokers are adopting and investing in capabilities as well. more >

Research Info Request

20171229 InsurTech Recap

2017 InsurTech Recap: The Momentum Continues to Build

Author(s):
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
December 29, 2017
Number of Pages:
22
Price:
$395.00 USD

This research report contains a collection of thirteen blogs published by SMA over the past year on the InsurTech movement. The report includes a recap of the year for InsurTech. more >

Research Info Request

20171221 ebook winningconvergence

Winning With Convergence: The 5 Foundational Realities

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
December 22, 2017
Number of Pages:
16
Price:
$395.00 USD

The insurance industry is in transformation, resulting in huge challenges for managing current operations while leveraging new capabilities from InsurTech, emerging tech, and digital. more >

Research Info Request

20171129 Emerging Tech PC

Emerging Technologies in P&C: Insurer Strategies and Plans Through 2020

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
November 29, 2017
Number of Pages:
12
Price:
$995.00 USD

This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more >

Research Info Request

20171025 Blockchain

Blockchain in Insurance: Awareness Grows, Activity Still Limited

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 25, 2017
Number of Pages:
4
Price:
$395.00 USD

Blockchain technology is garnering headlines in both the tech and business worlds as a potential game-changer. more >

Research Info Request

20171005 Summit Recap

2017 SMA Summit: Winning With Convergence

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 5, 2017
Number of Pages:
15
Price:
$995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more >

Research Info Request

20171004 InsurTech PL

InsurTech and Personal Lines: Examples, Use Cases, and Implications

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
October 4, 2017
Number of Pages:
14
Price:
$995.00 USD

more >

Research Info Request

20170912 LA Data Analytics

Data and Analytics in Life and Annuity: Addressing Customer Requirements with New Insights

Author(s):
Karen Pauli, Principal
Publication Date:
September 12, 2017
Number of Pages:
12
Price:
$995.00 USD

L&A insurers have always had data and analytics skills within actuarial departments. However, as L&A insurers struggle to attract new customers, the lack of those capabilities in business units and... more >

Research Info Request

20170718 PC Analytics

Data and Analytics in Insurance: P&C View Through 2020

Author(s):
Karen Pauli, Principal
Publication Date:
July 18, 2017
Number of Pages:
20
Price:
$1,495.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more >

Research Info Request

20170112 7Bridges

Insurance in Transformation: Building 7 Bridges to the Future

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Karen Pauli, Principal
Publication Date:
January 12, 2017
Number of Pages:
10
Price:
$995.00 USD

In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more >

Research Info Request

20161221 2017 Predictions

SMA Top 10 Insurance Predictions for 2017

Author(s):
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
December 21, 2016
Number of Pages:
8
Price:
$995.00 USD

2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more >

Research Info Request

20161213 Agent View

Agency-Carrier Connectivity: Agent View

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Pauli, Principal
Publication Date:
December 13, 2016
Number of Pages:
16
Price:
$995.00 USD

Insurance agency automation has been the subject of tens of thousands of articles and studies. More recently, the discussions are about whether agents and brokers will survive InsurTech and even... more >

Research Info Request

20161129 AgentConnectivity

Agent-Carrier Connectivity: Personal Lines Insurers

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Pauli, Principal
Publication Date:
November 29, 2016
Number of Pages:
17
Price:
$995.00 USD

Traditional personal lines product distribution is under full-blown assault by InsurTech. SMA research shows that 30% of the approximately 600 InsurTech startups being tracked are focused on disrupting and displacing... more >

Research Info Request

20161102 SevenBridges

Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer

Author(s):
Karen Furtado, Partner
Publication Date:
November 2, 2016
Number of Pages:
10
Price:
$995.00 USD

At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more >

Research Info Request

20161025 Agency Carrier CL

Agency-Carrier Connectivity: Commercial Lines Insurers

Author(s):
Karen Pauli, Principal
Deborah M. Smallwood, Senior Partner
Publication Date:
October 25, 2016
Number of Pages:
17
Price:
$995.00 USD

Commercial lines insurers are finding themselves in the midst of a hyper-competitive environment. New entrants, from the ranks of both the stalwart insurers and reinsurers and the start-ups leveraging leading... more >

Research Info Request

20161006 Awards SP

The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
October 6, 2016
Number of Pages:
19
Price:
$1,495.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more >

Research Info Request

20160929 Summit Recap

The 2016 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
September 29, 2016
Number of Pages:
14
Price:
$995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more >

Research Info Request

20160919 Insurer Awards

The 2016 SMA Innovation in Action Awards: Insurer Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 19, 2016
Number of Pages:
43
Price:
$2,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more >

Research Info Request

20160824 SVIACustExp

Customer Engagement at the Digital Edge in Insurance

Author(s):
Mark A. Breading, Senior Partner
Mike Connor, Silicon Valley Insurance Accelerator
Publication Date:
August 23, 2016
Number of Pages:
20
Price:
$1,495.00 USD

This research report explores the new digital ecosystems and participants emerging to disrupt customer engagement in insurance. more >

Research Info Request

20160802 MaturingTech

Maturing Technologies in Insurance: Agent/Broker View

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
August 2, 2016
Number of Pages:
27
Price:
$995.00 USD

Advanced technologies such as mobile, cloud, analytics, social media, and collaboration are vital for agents and brokers. more >

Research Info Request

20160524 Agent Producers Producer View

Agents and Producers in the Digital Era: Producer View

Author(s):
Mark A. Breading, Senior Partner
Monique Hesseling, Partner
Publication Date:
May 24, 2016
Number of Pages:
11
Price:
$995.00 USD

Agents and other producers have been wondering for a while now how they fit into the new digital world of insurance. more >

Research Info Request

20160510 agents producers insurer view

Agents and Producers in the Digital Era: Insurer View

Author(s):
Mark A. Breading, Senior Partner
Monique Hesseling, Partner
Publication Date:
May 12, 2016
Number of Pages:
9
Price:
$995.00 USD

The role of agents and producers is in transition as insurers become more digital and strive toward omni-channel operations. more >

Research Info Request

20160211 CRM

CRM in Insurance: New Visibility and Role in the Digital Age

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
February 11, 2016
Number of Pages:
5
Price:
$395.00 USD

Customer Relationship Management (CRM) has a new lease on life in insurance. The intense focus on customer experience has resulted in a new appreciation for CRM solutions. more >

Research Info Request

20150930 AwardsSPCaseStudies

The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 30, 2015
Number of Pages:
44
Price:
$4,500.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more >

Research Info Request

20150929 SummitResearch

2015 SMA Summit Recap

Publication Date:
September 29, 2015
Number of Pages:
10
Price:
$695.00 USD

Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more >

Research Info Request

20150921 AwardCaseStudies Insurers

The 2015 SMA Innovation in Action Awards: Insurer Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 21, 2015
Number of Pages:
50
Price:
$4,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more >

Research Info Request

20150520 Next Gen

Next-Gen Insurer: 2015 Update – The Journey Continues

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
May 20, 2015
Number of Pages:
13
Price:
$995.00 USD

Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more >

Research Info Request

20150423 Customer Experience

Customer Experience in Insurance: Insurer Strategies, Plans, and Progress

Author(s):
Mark A. Breading, Senior Partner
Monique Hesseling, Partner
Publication Date:
April 23, 2015
Number of Pages:
23
Price:
$995.00 USD

The customer and agent experience remains a hot topic in insurance. This research report assesses the progress that insurers have made in improving the experience, investigating areas such as channel... more >

Research Info Request

20150224 Top10 Imperatives

SMA Top 10 Imperatives for Insurers – 2015

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Karen Furtado, Partner
Denise Garth, Partner
Mary Ann Garwood, Partner
Monique Hesseling, Partner
Publication Date:
February 24, 2015
Number of Pages:
21
Price:
$995.00 USD

This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more >

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20150129 Auto Landscape

The Changing Auto Insurance Landscape: Influencers Driving Disruption and Change

Author(s):
Denise Garth, Partner
Publication Date:
January 29, 2015
Number of Pages:
14
Price:
$995.00 USD

This research looks at the change and disruption that is greatly affecting auto insurance due to the convergence of multiple influencers, including the shared economy, connected cars, Google and Apple... more >

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20150127 MGA Sizing Report

MGA Market Sizing Report:US Commercial Lines Program Business

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
January 27, 2015
Number of Pages:
47
Price:
$4,500.00 USD

Historically, research on MGAs has not been widely undertaken, yet both MGAs and program business serve critical roles in the P&C industry. more >

Research Info Request

20141103 customer acquisition

Customer Acquisition in Life and Annuities: Enabling Producers with Advanced Technology Solutions

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
November 3, 2014
Number of Pages:
26
Price:
$1,495.00 USD

This SMA report assesses how L&A insurers are enhancing their technology capabilities to improve customer acquisition. more >

Research Info Request

20141001 Summit Brief

2014 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 1, 2014
Number of Pages:
7
Price:
$95.00 USD

The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more >

Research Info Request

20140928 Innovation in Action Insurer Highlights

2014 Innovation in Action ... Insurer Highlights

Author(s):
Karen Furtado, Partner
Publication Date:
September 29, 2014
Number of Pages:
35
Price:
$4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more >

Research Info Request

20140411 next gen insurer

The Next-Gen Insurer: Fueled by Innovation

Author(s):
Deborah M. Smallwood, Senior Partner
Denise Garth, Partner
Publication Date:
April 11, 2014
Number of Pages:
22
Price:
$2,495.00 USD

Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more >

Research Info Request

20140318 state commercial markets

State of Commercial Markets Underwriting Automation

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
March 18, 2014
Number of Pages:
24
Price:
$995.00 USD

This research report investigates the state of commercial markets underwriting automation in the insurance industry. It examines the understanding and attitudes in all segments of the commercial lines business, ranging... more >

Research Info Request

20131230 Top 10 Imperatives

SMA Top 10 Imperatives for Insurers – 2014

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
December 19, 2013
Number of Pages:
13
Price:
$95.00 USD

This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more >

Research Info Request

2013 10 16 Innovation in Insurance Customer Experience

Innovation in the Insurance Customer Experience: Examples and Guiding Principles

Author(s):
Mark A. Breading, Senior Partner
Publication Date:
October 7, 2013
Number of Pages:
5
Price:
$395.00 USD

Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more >

Research Info Request

20131003 SMA Summit Recap

2013 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 3, 2013
Number of Pages:
3
Price:
$95.00 USD

“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more >

Research Info Request

201409 Innovation In Action

2013 Innovation in Action … Insurer Highlights

Author(s):
Karen Furtado, Partner
Publication Date:
September 18, 2013
Number of Pages:
46
Price:
$4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more >

Research Info Request

20130522 Distribution Portal Insights

Distribution Management: Portal Insights

Author(s):
Deborah M. Smallwood, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
May 22, 2013
Number of Pages:
9
Price:
$995.00 USD

Agility is the watchword for the next decade. There is no question that portals are playing a key role in distinguishing the leaders and driving competitive advantage. more >

Research Info Request

20130306 Distribution Connectivity Plans Priorities

Distribution Management: Connectivity Plans and Priorities

Author(s):
Deborah M. Smallwood, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
March 6, 2013
Number of Pages:
24
Price:
$995.00 USD

The effectiveness of connectivity between insurers and their distribution partners continues to be a critical factor for competitive advantage. more >

Research Info Request

20130123 Top Imperatives Insurers 2013

SMA Top 10 Imperatives for Insurers - 2013

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
January 23, 2013
Number of Pages:
7
Price:
$95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >

Research Info Request

20120330 Top 10 Imperatives

SMA 2012 Top 10 Imperatives

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
March 30, 2012
Number of Pages:
15
Price:
$95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >

Research Info Request

20120220 Underwriting Automation

Underwriting Automation

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
February 20, 2012
Number of Pages:
30
Price:
$1,495.00 USD

This report is part of a series of SMA research reports on specific insurance capability areas in the North American insurance industry. more >

Research Info Request

20110121 CCM ECM Agent Priorities

CCM & ECM: Agent Priorities and Plans

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
January 21, 2011
Number of Pages:
30
Price:
$995.00 USD

This report addresses the business drivers, priorities, and IT spending plans of agents and brokers for CCM and ECM. more >

Research Info Request

20110110 Mastering Commercial Lines Automation

Mastering Commercial Lines Automation

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
January 10, 2011
Number of Pages:
8
Price:
$95.00 USD

This SMA Insights Research Brief looks at advances that are being made in the automation of commercial lines. more >

Research Info Request

20110103 CCM ECM Insurer Buying Behavior2

CCM & ECM: Insurer Buying Behavior

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
January 3, 2011
Number of Pages:
46
Price:
$1,495.00 USD

Business drivers and IT solution implementation for CCM and ECM solutions varies considerably by insurer size (tier) and major line of business. more >

Research Info Request

20110103 CCM ECM Insurer Buying Behavior

CCM & ECM: Insurer Priorities and Plans

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Senior Partner
Publication Date:
January 3, 2011
Number of Pages:
28
Price:
$995.00 USD

Insurers in North America spend $7 Billion per year on the inter-related areas of customer communications management (CCM) and enterprise content management (ECM). more >

Research Info Request

20100609 Distribution Pathways

Distribution Pathways

Author(s):
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Publication Date:
June 9, 2010
Number of Pages:
19
Price:
$1,495.00 USD

Distribution Pathways reports on the business and technology capabilities and discusses solution options for the distribution capability in the property and casualty insurance industry. more >

Research Info Request

20100524 Distribution Dynamics

Distribution Dynamics

Author(s):
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Publication Date:
May 24, 2010
Number of Pages:
17
Price:
$1,495.00 USD

Distribution Dynamics reports on the current state of insurance distribution and discusses functional maturity and IT investment. more >

Research Info Request

20100315 top 10 imperatives

SMA Top 10 Imperatives

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Senior Partner
Mary Ann Garwood, Partner
Publication Date:
March 15, 2010
Number of Pages:
16
Price:
$95.00 USD

This research report presents srategic insights on the key initiatives all insurers should be considering - the "must haves" for charting a course to recovery. more >

Research Info Request

20090804 agency management systems

Agency Management Systems: Marketplace and Vendor Analysis

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Publication Date:
August 4, 2009
Number of Pages:
38
Price:
$1,495.00 USD

The Agency Management Systems: Marketplace and Vendor Analysis research report focuses on the business environment in the insurance agency marketplace and specifically explores the current and potential/future use of agency... more >

Research Info Request