| Contact Us

Shopping Cart

There are no items in your cart.

< Return to Research


2019 Top Predictions for Insurance

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: December 10, 2018

Number of Pages: 9

Price: $95.00 USD

Will current insurance trends continue, slow-down, or accelerate? Will brand new developments rock the industry? Each year SMA makes predictions about the upcoming year in insurance. more »

Add this item to cart


Transformation in Action: Success Stories and Use Cases

2018 SMA Summit Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: September 28, 2018

Number of Pages: 23

Price: $995.00 USD

SMA has released a new report on the 2018 SMA Summit: Transformation in Action which was held in Boston on September 16 – 17, 2018. The Summit was a resounding success. more »

Add this item to cart


Advanced Customer Communications in the Digital Age: New Options for Insurers

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: September 19, 2018

Number of Pages: 9

Price: $995.00 USD

more »

Add this item to cart


Agents and Brokers in the Digital Age

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: August 24, 2018

Number of Pages: 23

Price: $1,495.00 USD

The demise of the independent agent and broker channel has been forecast for years. However, there is no evidence that this will be the case. more »

Add this item to cart


The Emerging Tech Landscape: 10 Mega-Trends for 2018 and Beyond

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: March 29, 2018

Number of Pages: 13

Price: $995.00 USD

There are so many developments in the technology world and so much change that it is difficult to keep up. more »

Add this item to cart


2017 InsurTech Recap: The Momentum Continues to Build

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: December 29, 2017

Number of Pages: 22

Price: $395.00 USD

This research report contains a collection of thirteen blogs published by SMA over the past year on the InsurTech movement. The report includes a recap of the year for InsurTech. more »

Add this item to cart


Progress Toward a Connected World: A Compilation of Insurance Blogs

An SMA Research Summary

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: December 5, 2017

Number of Pages: 37

Price: $695.00 USD

This research report includes twenty-one blogs published by SMA over the past year on emerging technologies and the connected world. more »

Add this item to cart


Emerging Technologies in P&C: Insurer Strategies and Plans Through 2020

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: November 29, 2017

Number of Pages: 12

Price: $995.00 USD

This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more »

Add this item to cart


AI in P&C Insurance: Potential and Progress

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: November 9, 2017

Number of Pages: 5

Price: $395.00 USD

Artificial intelligence (AI) has big implications for the property/casualty industry. AI is not a single technology, but a whole series of related technologies, such as machine learning, text mining, natural... more »

Add this item to cart


2017 SMA Summit: Winning With Convergence

A Special SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: October 5, 2017

Number of Pages: 15

Price: $995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more »

Add this item to cart


Data and Analytics in Life and Annuity: Addressing Customer Requirements with New Insights

An SMA Research Report

Authors:

Karen Pauli, Principal

Publication Date: September 12, 2017

Number of Pages: 12

Price: $995.00 USD

L&A insurers have always had data and analytics skills within actuarial departments. However, as L&A insurers struggle to attract new customers, the lack of those capabilities in business units and... more »

Add this item to cart


Insurance Transformation: Looking 10 Years Back, Looking 10 Years Forward

An SMA e-book

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: August 4, 2017

Number of Pages: 14

Price: $395.00 USD

The world has changed dramatically in the last 10 years and is likely to change even more dramatically over the next 10. more »

Add this item to cart


Data and Analytics in Insurance: P&C View Through 2020

An SMA Research Report

Authors:

Karen Pauli, Principal

Publication Date: July 18, 2017

Number of Pages: 20

Price: $1,495.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more »

Add this item to cart


The Top 10 Best Practices in Insurance Innovation

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: July 13, 2017

Number of Pages: 10

Price: $395.00 USD

Some of the best innovation success stories are built out of the lessons learned from watching the attempts of others as they either falter or flourish. more »

Add this item to cart


Insurance in Transformation: Building 7 Bridges to the Future

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: January 12, 2017

Number of Pages: 10

Price: $995.00 USD

In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more »

Add this item to cart


SMA Top 10 Insurance Predictions for 2017

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: December 21, 2016

Number of Pages: 8

Price: $995.00 USD

2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more »

Add this item to cart


Agency-Carrier Connectivity: Agent View

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Pauli, Principal

Publication Date: December 13, 2016

Number of Pages: 16

Price: $995.00 USD

Insurance agency automation has been the subject of tens of thousands of articles and studies. More recently, the discussions are about whether agents and brokers will survive InsurTech and even... more »

Add this item to cart


Agent-Carrier Connectivity: Personal Lines Insurers

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Pauli, Principal

Publication Date: November 29, 2016

Number of Pages: 17

Price: $995.00 USD

Traditional personal lines product distribution is under full-blown assault by InsurTech. SMA research shows that 30% of the approximately 600 InsurTech startups being tracked are focused on disrupting and displacing... more »

Add this item to cart


Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: November 2, 2016

Number of Pages: 10

Price: $995.00 USD

At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more »

Add this item to cart


Agency-Carrier Connectivity: Commercial Lines Insurers

An SMA Research Report

Authors:

Karen Pauli, Principal

Deborah M. Smallwood, Founder & CEO

Publication Date: October 25, 2016

Number of Pages: 17

Price: $995.00 USD

Commercial lines insurers are finding themselves in the midst of a hyper-competitive environment. New entrants, from the ranks of both the stalwart insurers and reinsurers and the start-ups leveraging leading... more »

Add this item to cart


The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: October 6, 2016

Number of Pages: 19

Price: $1,495.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more »

Add this item to cart


The 2016 SMA Summit Recap

An SMA Special Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: September 29, 2016

Number of Pages: 14

Price: $995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more »

Add this item to cart


The 2016 SMA Innovation in Action Awards: Insurer Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: September 19, 2016

Number of Pages: 43

Price: $2,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more »

Add this item to cart


Customer Engagement at the Digital Edge in Insurance

An SMA Research Report

Authors:

Mark A. Breading, Partner

Mike Connor, Silicon Valley Insurance Accelerator

Publication Date: August 23, 2016

Number of Pages: 20

Price: $1,495.00 USD

This research report explores the new digital ecosystems and participants emerging to disrupt customer engagement in insurance. more »

Add this item to cart


Maturing Technologies in Insurance: Agent/Broker View

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: August 2, 2016

Number of Pages: 27

Price: $995.00 USD

Advanced technologies such as mobile, cloud, analytics, social media, and collaboration are vital for agents and brokers. more »

Add this item to cart


The Changing Face of Claims: How Innovation Is Fueling Claims Transformation

An SMA Research Report

Authors:

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: July 28, 2016

Number of Pages: 15

Price: $1,495.00 USD

Claims is a major area of innovation in the insurance industry today, driven by claims executives’ pragmatic need to increase efficiency, reduce complexity, and improve the customer experience. more »

Add this item to cart


Agents and Producers in the Digital Era: Producer View

An SMA Research Report

Authors:

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: May 24, 2016

Number of Pages: 11

Price: $995.00 USD

Agents and other producers have been wondering for a while now how they fit into the new digital world of insurance. more »

Add this item to cart


Agents and Producers in the Digital Era: Insurer View

An SMA Research Report

Authors:

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: May 12, 2016

Number of Pages: 9

Price: $995.00 USD

The role of agents and producers is in transition as insurers become more digital and strive toward omni-channel operations. more »

Add this item to cart


CRM in Insurance: New Visibility and Role in the Digital Age

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: February 11, 2016

Number of Pages: 5

Price: $395.00 USD

Customer Relationship Management (CRM) has a new lease on life in insurance. The intense focus on customer experience has resulted in a new appreciation for CRM solutions. more »

Add this item to cart


Game Changers in Insurance: The Pace of Change Accelerates

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Monique Hesseling, Partner

Publication Date: January 28, 2016

Number of Pages: 12

Price: $995.00 USD

Insurers can no longer remain relatively isolated – the world is changing and the implications for the industry are huge. more »

Add this item to cart


The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: September 30, 2015

Number of Pages: 44

Price: $4,500.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more »

Add this item to cart


2015 SMA Summit Recap

An SMA Research Brief

Publication Date: September 29, 2015

Number of Pages: 10

Price: $695.00 USD

Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more »

Add this item to cart


The Impact of Emerging Technologies in Claims

An SMA Research Brief

Authors:

Karen Furtado, Partner

Publication Date: July 30, 2015

Number of Pages: 7

Price: $995.00 USD

SMA has identified three top emerging technologies for use in claims: drones and aerial imagery, artificial intelligence, and the Internet of Things (IoT). more »

Add this item to cart


The 2015 SMA Innovation in Action Awards: Insurer Case Studies

Authors:

Karen Furtado, Partner

Publication Date: September 21, 2015

Number of Pages: 50

Price: $4,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more »

Add this item to cart


Next-Gen Insurer: 2015 Update – The Journey Continues

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: May 20, 2015

Number of Pages: 13

Price: $995.00 USD

Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more »

Add this item to cart


Customer Experience in Insurance: Insurer Strategies, Plans, and Progress

An SMA Research Report

Authors:

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: April 23, 2015

Number of Pages: 23

Price: $995.00 USD

The customer and agent experience remains a hot topic in insurance. This research report assesses the progress that insurers have made in improving the experience, investigating areas such as channel... more »

Add this item to cart


Unified Digital Strategy: Succeeding in the Digital Revolution

An SMA Research Report

Authors:

Denise Garth, Partner

Publication Date: March 17, 2015

Number of Pages: 23

Price: $995.00 USD

This report provides a deeper look into the Unified Digital Strategy component of the Digital Insurer Framework. more »

Add this item to cart


SMA Top 10 Imperatives for Insurers – 2015

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Karen Furtado, Partner

Denise Garth, Partner

Mary Ann Garwood, Partner

Monique Hesseling, Partner

Publication Date: February 24, 2015

Number of Pages: 21

Price: $995.00 USD

This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more »

Add this item to cart


The Digital Insurer: A Framework for Enterprise Capabilities in the Digital Age

Authors:

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: December 17, 2014

Number of Pages: 13

Price: $995.00 USD

Insurers are striving to develop digital enterprise capabilities. The imperative today is to bring together all the individual digital capabilities into a unifying framework, resulting in a holistic approach to... more »

Add this item to cart


Customer Acquisition in Life and Annuities: Enabling Producers with Advanced Technology Solutions

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: November 3, 2014

Number of Pages: 26

Price: $1,495.00 USD

This SMA report assesses how L&A insurers are enhancing their technology capabilities to improve customer acquisition. more »

Add this item to cart


2014 SMA Summit Recap

An SMA Research Brief

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: October 1, 2014

Number of Pages: 7

Price: $95.00 USD

The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more »

Add this item to cart


2014 Innovation in Action ... Insurer Highlights

An SMA Research Brief

Authors:

Karen Furtado, Partner

Publication Date: September 29, 2014

Number of Pages: 35

Price: $4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more »

Add this item to cart


Managing Policy Documents: Trends in Using Policy Administration Systems (PAS) and Customer Communications Management (CCM)

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Karen Furtado, Partner

Publication Date: August 6, 2014

Number of Pages: 8

Price: $395.00 USD

Many insurers are faced with determining the best approach for producing and delivering policy related documents to customers. more »

Add this item to cart


Improving the Customer Experience Through Communications and Document Management

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: May 29, 2014

Number of Pages: 24

Price: $995.00 USD

This SMA research report assesses how P&C and L&A insurers in North America are leveraging customer communications and document management to enhance the customer experience. more »

Add this item to cart


The Next-Gen Insurer: Fueled by Innovation

An SMA Insights Report

Authors:

Deborah M. Smallwood, Founder & CEO

Denise Garth, Partner

Publication Date: April 11, 2014

Number of Pages: 22

Price: $2,495.00 USD

Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more »

Add this item to cart


SMA Top 10 Imperatives for Insurers – 2014

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: December 19, 2013

Number of Pages: 13

Price: $95.00 USD

This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more »

Add this item to cart


2013 Innovation in Action … Insurer Highlights

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: September 18, 2013

Number of Pages: 46

Price: $4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more »

Add this item to cart


Innovation in the Insurance Customer Experience: Examples and Guiding Principles

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: October 7, 2013

Number of Pages: 5

Price: $395.00 USD

Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more »

Add this item to cart


2013 SMA Summit Recap

An SMA Research Brief

Authors:

Deborah M. Smallwood, Founder & CEO

Publication Date: October 3, 2013

Number of Pages: 3

Price: $95.00 USD

“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more »

Add this item to cart


Innovation in the Insurance Customer Experience: Strategic Considerations for Insurers

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: August 26, 2013

Number of Pages: 6

Price: $395.00 USD

Many insurers are making improved customer experiences a centerpiece of their strategy, and are discovering that innovation plays a key role in their transformation to a customer-centric enterprise. more »

Add this item to cart


Distribution Management: Portal Insights

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Mary Ann Garwood, Partner

Publication Date: May 22, 2013

Number of Pages: 9

Price: $995.00 USD

Agility is the watchword for the next decade. There is no question that portals are playing a key role in distinguishing the leaders and driving competitive advantage. more »

Add this item to cart


Distribution Management: Connectivity Plans and Priorities

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder & CEO

Mary Ann Garwood, Partner

Publication Date: March 6, 2013

Number of Pages: 24

Price: $995.00 USD

The effectiveness of connectivity between insurers and their distribution partners continues to be a critical factor for competitive advantage. more »

Add this item to cart


Top 10 Mobile Trends in Insurance 2013

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: February 28, 2013

Number of Pages: 6

Price: $395.00 USD

SMA research finds that mobile technologies are one of the hottest areas of investment for insurers in 2013. more »

Add this item to cart


SMA Top 10 Imperatives for Insurers - 2013

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: January 23, 2013

Number of Pages: 7

Price: $95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more »

Add this item to cart


Mobile and Social for Insurance: The Buzz to Bizz Gap

Authors:

Mark A. Breading, Partner

Publication Date: April 5, 2012

Number of Pages: 6

Price: $95.00 USD

While social media and mobile are two very different ‘animals’, they frequently get lumped into the same conversational bucket. more »

Add this item to cart


SMA 2012 Top 10 Imperatives

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: March 30, 2012

Number of Pages: 15

Price: $95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more »

Add this item to cart


New Perspectives on Mobile Technologies for Insurance

A SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: February 29, 2012

Number of Pages: 4

Price: $95.00 USD

This SMA Research Brief takes a concise look at the status of mobile apps in the insurance industry. more »

Add this item to cart


The Mobile Technology Universe

Current Usage and Future Opportunities for Insurers

Authors:

Mark A. Breading, Partner

Publication Date: December 6, 2011

Number of Pages: 13

Price: $995.00 USD

Insurers were early adopters of mobile technologies for basic communications, but what is the current state of the art in the industry? This research report addresses that question, assessing the... more »

Add this item to cart


The Role of Social Media in Insurance

Authors:

Karen Furtado, Partner

Publication Date: October 7, 2011

Number of Pages: 16

Price: $995.00 USD

Social media is a pervasive movement that is reshaping society and business – but does it really matter to insurers? This research report offers a different view than many by... more »

Add this item to cart


CCM & ECM: Insurer Capabilities and Solution Provider Alignment

Authors:

Mark A. Breading, Partner

Publication Date: August 31, 2011

Number of Pages: 23

Price: $995.00 USD

The insurance industry in North America invests significant resources and IT spending on improving customer communications and better managing documents and information content. more »

Add this item to cart


CCM & ECM: Agent Priorities and Plans

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: January 21, 2011

Number of Pages: 30

Price: $995.00 USD

This report addresses the business drivers, priorities, and IT spending plans of agents and brokers for CCM and ECM. more »

Add this item to cart


CCM & ECM: Insurer Buying Behavior

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: January 3, 2011

Number of Pages: 46

Price: $1,495.00 USD

Business drivers and IT solution implementation for CCM and ECM solutions varies considerably by insurer size (tier) and major line of business. more »

Add this item to cart


CCM & ECM: Insurer Priorities and Plans

Authors:

Deborah M. Smallwood, Founder & CEO

Mark A. Breading, Partner

Publication Date: January 3, 2011

Number of Pages: 28

Price: $995.00 USD

Insurers in North America spend $7 Billion per year on the inter-related areas of customer communications management (CCM) and enterprise content management (ECM). more »

Add this item to cart


Social Media in Insurance

Strategies for Success

Authors:

Timothy Radwanski, Guest Author

Karen Furtado, Partner

Publication Date: August 16, 2010

Number of Pages: 14

Price: $995.00 USD

Social Media in Insurance provides a fresh, different perspective on this sizzling topic. The report explores how and where social media fits in insurance and presents guidelines for planning and... more »

Add this item to cart


Distribution Pathways

The Road to Excellence in Distribution for Insurers, Agents, and Solution Providers

Authors:

Karen Furtado, Partner

Mark A. Breading, Partner

Publication Date: June 9, 2010

Number of Pages: 19

Price: $1,495.00 USD

Distribution Pathways  reports on the business and technology capabilities and discusses solution options for the distribution capability in the property and casualty insurance industry. more »

Add this item to cart


Distribution Dynamics

Trends, Spending, and Maturity Assessments for Insurers and Agents

Authors:

Karen Furtado, Partner

Mark A. Breading, Partner

Publication Date: May 24, 2010

Number of Pages: 17

Price: $1,495.00 USD

Distribution Dynamics reports on the current state of insurance distribution and discusses functional maturity and IT investment. more »

Add this item to cart


SMA Top 10 Imperatives

Authors:

Deborah M. Smallwood, Founder & CEO

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: March 15, 2010

Number of Pages: 16

Price: $95.00 USD

This research report presents srategic insights on the key initiatives all insurers should be considering - the "must haves" for charting a course to recovery.   This slide deck provides insight on... more »

Add this item to cart