Results for Research with the topic Core Transformation

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20210405 2020 Core Deals

2020 P&C Core Systems Purchasing Trends: Foundational Technology Fueling Digital Transformation

Author(s):
Karen Furtado, Partner
Publication Date:
April 7, 2021
Number of Pages:
14
Price:
$1,995.00 USD

A new SMA research report, 2020 P&C Core Systems Purchasing Trends: Foundational Technology Fueling Digital Transformation, analyzes P&C insurers’ core systems buying decisions in 2020 and identifies significant trends in... more >

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2020 09 24 Claims report

Claims Transformation Reset: The Impact of COVID-19

Author(s):
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
September 25, 2020
Number of Pages:
13
Price:
$1,495.00 USD

The pandemic has altered the claims transformation journey. While most claims organizations were on a transformation path at the start of 2020, COVID constraints have changed the execution baseline and... more >

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20200403 2019 core deals

2019 P&C Core Systems Purchasing Trends: Foundational Technology to Fuel the Transformation Journey

Author(s):
Karen Furtado, Partner
Publication Date:
April 3, 2020
Number of Pages:
12
Price:
$1,495.00 USD

2019 P&C Core Systems Purchasing Trends: Foundational Technology to Fuel the Transformation Journey analyzes P&C insurers’ core systems buying decisions in 2019 and identifies significant trends of insurers’ investments in... more >

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20191217 Cloud Core Systems

Cloud and Core Systems: Top Ten Strategic Considerations

Author(s):
Karen Furtado, Partner
Publication Date:
December 20, 2019
Number of Pages:
7
Price:
$995.00 USD

Cloud computing has become a fundamental requirement in the digital world and will play an even greater role as we move further into the new era of computing. more >

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2019 12 18 Summit Recap Report

Transformation in Action: Success Stories and Use Cases

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Karen Pauli, Principal
Publication Date:
December 18, 2019
Number of Pages:
25
Price:
$995.00 USD

SMA has released a new report on the 2019 SMA Summit: Transformation in Action which was held in New York City on December 4, 2019. more >

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20190711 Personal Lines Foundational Tech

Foundational Technologies in Personal Lines Insurance: Investment, Adoption, and Business Areas

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Karen Pauli, Principal
Publication Date:
July 12, 2019
Number of Pages:
34
Price:
$2,495.00 USD

The personal lines segment of the insurance industry is quite active, with many initiatives and projects underway across the value chain at insurers today. more >

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20190621 Commercial Lines Foundational Tech

Foundational Technologies in Commercial Lines Insurance: Investment, Adoption, and Business Areas

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Karen Pauli, Principal
Publication Date:
June 26, 2019
Number of Pages:
34
Price:
$2,495.00 USD

SMA research indicates that over half of P&C insurers are in transformation mode. For commercial lines insurers, the need to transform is driven by forces new to the segment: customer... more >

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20190516 PC Core Deals

P&C Core Systems Purchasing Trends: Foundational Technology to Fuel the Transformation Journey

Author(s):
Karen Furtado, Partner
Publication Date:
May 16, 2019
Number of Pages:
12
Price:
$995.00 USD

P&C Core Systems Purchasing Trends: Foundational Technology to Fuel the Transformation Journey analyzes P&C insurers’ core systems buying decisions in 2018 and identifies critical trends on insurers’ investments in their... more >

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20180928 Summit Brief

Transformation in Action: Success Stories and Use Cases

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
September 28, 2018
Number of Pages:
23
Price:
$995.00 USD

SMA has released a new report on the 2018 SMA Summit: Transformation in Action which was held in Boston on September 16 – 17, 2018. The Summit was a resounding success. more >

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20180523 New World Core

The New World of Core Systems: How New Computing Trends Will Transform the Core Systems Paradigm

Author(s):
Karen Furtado, Partner
Publication Date:
May 23, 2018
Number of Pages:
12
Price:
$995.00 USD

The New World of Core Systems: How New Computing Trends Will Transform the Core Systems Paradigm identifies the paradigm shift that digital transformation is driving in core systems and introduces... more >

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20180424 CoreDeals

Core Systems Purchasing to Thrive in the Digital World: What’s Hot – And What’s Not

Author(s):
Karen Furtado, Partner
Publication Date:
April 26, 2018
Number of Pages:
12
Price:
$995.00 USD

Core Systems Purchasing to Thrive in the Digital World: What’s Hot – And What’s Not analyzes P&C insurers’ core systems buying decisions in 2017, their significance, and bigger changes still... more >

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20180111 InnovationReport

Innovation is Mandatory: SMA Annual Innovation in Insurance Report

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
January 11, 2018
Number of Pages:
13
Price:
$995.00 USD

Innovation is normalizing in business models and being woven into business strategies and plans, and insurers are figuring out how to create a culture of innovation. more >

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20171221 ebook winningconvergence

Winning With Convergence: The 5 Foundational Realities

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
December 22, 2017
Number of Pages:
16
Price:
$395.00 USD

The insurance industry is in transformation, resulting in huge challenges for managing current operations while leveraging new capabilities from InsurTech, emerging tech, and digital. more >

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20171207 Microservices

The Emergence of Microservices: New Possibilities on the Horizon

Author(s):
Karen Furtado, Partner
Publication Date:
December 7, 2017
Number of Pages:
4
Price:
$395.00 USD

Microservices are the latest capability that insurers are considering to address the new digital reality. This research brief provides an introduction to microservices and details how insurers are utilizing them... more >

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20171005 Summit Recap

2017 SMA Summit: Winning With Convergence

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 5, 2017
Number of Pages:
15
Price:
$995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, September 18, 2017. more >

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20170803 InsuranceTransformation10Years

Insurance Transformation: Looking 10 Years Back, Looking 10 Years Forward

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Partner
Publication Date:
August 4, 2017
Number of Pages:
14
Price:
$395.00 USD

The world has changed dramatically in the last 10 years and is likely to change even more dramatically over the next 10. more >

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20170606 Core Modernizatino

Bridging to the Future With Core Systems Modernization

Author(s):
Karen Furtado, Partner
Publication Date:
June 6, 2017
Number of Pages:
10
Price:
$995.00 USD

Four out of five insurers are actively investing in core systems modernization and replacement, which is one of the seven SMA Bridges to the Future. more >

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20170331 CoreTippingPoint

Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not

Author(s):
Karen Furtado, Partner
Publication Date:
March 31, 2017
Number of Pages:
10
Price:
$995.00 USD

Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not analyzes P&C insurers’ core systems buying decisions in 2016, their significance, and bigger changes still to come. more >

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20170112 7Bridges

Insurance in Transformation: Building 7 Bridges to the Future

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Karen Pauli, Principal
Publication Date:
January 12, 2017
Number of Pages:
10
Price:
$995.00 USD

In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more >

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20161221 2017 Predictions

SMA Top 10 Insurance Predictions for 2017

Author(s):
Mark A. Breading, Partner
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
December 21, 2016
Number of Pages:
8
Price:
$995.00 USD

2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more >

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20161102 SevenBridges

Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer

Author(s):
Karen Furtado, Partner
Publication Date:
November 2, 2016
Number of Pages:
10
Price:
$995.00 USD

At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more >

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20161006 Awards SP

The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
October 6, 2016
Number of Pages:
19
Price:
$1,495.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more >

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20160929 Summit Recap

The 2016 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
September 29, 2016
Number of Pages:
14
Price:
$995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more >

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20160919 Insurer Awards

The 2016 SMA Innovation in Action Awards: Insurer Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 19, 2016
Number of Pages:
43
Price:
$2,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more >

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20160728 Claims

The Changing Face of Claims: How Innovation Is Fueling Claims Transformation

Author(s):
Karen Furtado, Partner
Karen Pauli, Principal
Publication Date:
July 28, 2016
Number of Pages:
15
Price:
$1,495.00 USD

Claims is a major area of innovation in the insurance industry today, driven by claims executives’ pragmatic need to increase efficiency, reduce complexity, and improve the customer experience. more >

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20160607 CoreTrends

Insurers' Core Systems Buying Trends

Author(s):
Karen Furtado, Partner
Publication Date:
June 7, 2016
Number of Pages:
14
Price:
$1,495.00 USD

Core modernization is a major way that insurers are positioning for the future to support the new business models and products that are being developed and to leverage new data sources. more >

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20150930 AwardsSPCaseStudies

The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 30, 2015
Number of Pages:
44
Price:
$4,500.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more >

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20150929 SummitResearch

2015 SMA Summit Recap

Publication Date:
September 29, 2015
Number of Pages:
10
Price:
$695.00 USD

Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more >

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20150921 AwardCaseStudies Insurers

The 2015 SMA Innovation in Action Awards: Insurer Case Studies

Author(s):
Karen Furtado, Partner
Publication Date:
September 21, 2015
Number of Pages:
50
Price:
$4,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more >

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Innovation SMA Research

P&C Core Systems Trends: Deal Analysis

Author(s):
Karen Furtado, Partner
Publication Date:
September 14, 2015
Number of Pages:
5
Price:
$995.00 USD

The upward momentum in the acquisition of policy, billing, and claims systems by insurers looking to modernize is growing at an incredible rate. more >

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Innovation SMA Research

The Impact of Emerging Technologies in Claims

Author(s):
Karen Furtado, Partner
Publication Date:
July 30, 2015
Number of Pages:
7
Price:
$995.00 USD

SMA has identified three top emerging technologies for use in claims: drones and aerial imagery, artificial intelligence, and the Internet of Things (IoT). more >

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20150715 Core Transformation

Core Transformation: Top 10 Success Factors

Author(s):
Karen Furtado, Partner
Publication Date:
July 16, 2015
Number of Pages:
8
Price:
$995.00 USD

Core transformation is especially vital because core systems (policy, billing, and claims) shape an insurer’s operations and business models in addition to providing critical core functionality. more >

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20150520 Next Gen

Next-Gen Insurer: 2015 Update – The Journey Continues

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
May 20, 2015
Number of Pages:
13
Price:
$995.00 USD

Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more >

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20150331 Claims Transformation

Claims Transformation: The Journey Beyond Modernization

Author(s):
Karen Furtado, Partner
Denise Garth, Partner
Publication Date:
March 31, 2015
Number of Pages:
9
Price:
$995.00 USD

This report, the first in SMA’s thought leadership series on claims transformation, examines the need for changes in the end-to-end claims process, starting but not ending with claims system modernization. more >

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20150224 Top10 Imperatives

SMA Top 10 Imperatives for Insurers – 2015

Author(s):
Deborah M. Smallwood, Senior Partner
Mark A. Breading, Partner
Karen Furtado, Partner
Denise Garth, Partner
Mary Ann Garwood, Partner
Monique Hesseling, Partner
Publication Date:
February 24, 2015
Number of Pages:
21
Price:
$995.00 USD

This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more >

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20150210 PAS

Policy Administration: P&C Plans and Priorities

Author(s):
Karen Furtado, Partner
Publication Date:
February 10, 2015
Number of Pages:
24
Price:
$1,495.00 USD

This report, part of SMA's series on policy administration trends in the insurance industry, highlights both the progress that insurers have made toward modern PAS solutions and the lessons learned... more >

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20141001 Summit Brief

2014 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 1, 2014
Number of Pages:
7
Price:
$95.00 USD

The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more >

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20140928 Innovation in Action Insurer Highlights

2014 Innovation in Action ... Insurer Highlights

Author(s):
Karen Furtado, Partner
Publication Date:
September 29, 2014
Number of Pages:
35
Price:
$4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more >

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20140806 Managing Policy Docs PAS CCM

Managing Policy Documents: Trends in Using Policy Administration Systems (PAS) and Customer Communications Management (CCM)

Author(s):
Mark A. Breading, Partner
Karen Furtado, Partner
Publication Date:
August 6, 2014
Number of Pages:
8
Price:
$395.00 USD

Many insurers are faced with determining the best approach for producing and delivering policy related documents to customers. more >

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20140529 improving customer experience

Improving the Customer Experience Through Communications and Document Management

Author(s):
Mark A. Breading, Partner
Publication Date:
May 29, 2014
Number of Pages:
24
Price:
$995.00 USD

This SMA research report assesses how P&C and L&A insurers in North America are leveraging customer communications and document management to enhance the customer experience. more >

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20140411 next gen insurer

The Next-Gen Insurer: Fueled by Innovation

Author(s):
Deborah M. Smallwood, Senior Partner
Denise Garth, Partner
Publication Date:
April 11, 2014
Number of Pages:
22
Price:
$2,495.00 USD

Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more >

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20140318 state commercial markets

State of Commercial Markets Underwriting Automation

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
March 18, 2014
Number of Pages:
24
Price:
$995.00 USD

This research report investigates the state of commercial markets underwriting automation in the insurance industry. It examines the understanding and attitudes in all segments of the commercial lines business, ranging... more >

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20131230 Current State PAS LOB

Policy Administration: L&A Plans and Priorities

Author(s):
Karen Furtado, Partner
Publication Date:
December 30, 2013
Number of Pages:
25
Price:
$1,495.00 USD

This SMA research report, Policy Administration: L&A Plans and Priorities, explores the current state of PAS systems, looks at what is influencing buying criteria, and examines the status of PAS implementations. more >

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20131230 Top 10 Imperatives

SMA Top 10 Imperatives for Insurers – 2014

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Mary Ann Garwood, Partner
Publication Date:
December 19, 2013
Number of Pages:
13
Price:
$95.00 USD

This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more >

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2013 10 16 Innovation in Insurance Customer Experience

Innovation in the Insurance Customer Experience: Examples and Guiding Principles

Author(s):
Mark A. Breading, Partner
Publication Date:
October 7, 2013
Number of Pages:
5
Price:
$395.00 USD

Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more >

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20131003 SMA Summit Recap

2013 SMA Summit Recap

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
October 3, 2013
Number of Pages:
3
Price:
$95.00 USD

“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more >

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201409 Innovation In Action

2013 Innovation in Action … Insurer Highlights

Author(s):
Karen Furtado, Partner
Publication Date:
September 18, 2013
Number of Pages:
46
Price:
$4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more >

Research Info Request

20130726 PAS PC Plans Priorities

Policy Administration: P&C Plans and Priorities

Author(s):
Karen Furtado, Partner
Publication Date:
July 26, 2013
Number of Pages:
30
Price:
$1,495.00 USD

This SMA research report, Policy Administration: P&C Plans and Priorities, explores the current state of PAS systems, looks at what is influencing buying criteria, and examines the status of PAS implementations. more >

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20130123 Top Imperatives Insurers 2013

SMA Top 10 Imperatives for Insurers - 2013

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Mary Ann Garwood, Partner
Publication Date:
January 23, 2013
Number of Pages:
7
Price:
$95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >

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20120712 Management Policy Docs

The Management of Policy Documents: What Software Option is Best for Your Company?

Author(s):
Mark A. Breading, Partner
Karen Furtado, Partner
Publication Date:
July 12, 2012
Number of Pages:
8
Price:
$395.00 USD

Next generation technology advancements have ushered in a wave of new distribution and interaction channels, creating requirements for e-delivery that further complicate the already complex world of forms and document management. more >

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20120611 Claims Transformation

Claims Transformation

Author(s):
Karen Furtado, Partner
Publication Date:
June 11, 2012
Number of Pages:
32
Price:
$1,495.00 USD

The transformation of claims operations is well underway in some insurance organizations and just getting started in others. more >

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20120330 Top 10 Imperatives

SMA 2012 Top 10 Imperatives

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Mary Ann Garwood, Partner
Publication Date:
March 30, 2012
Number of Pages:
15
Price:
$95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more >

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20120220 Underwriting Automation

Underwriting Automation

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
February 20, 2012
Number of Pages:
30
Price:
$1,495.00 USD

This report is part of a series of SMA research reports on specific insurance capability areas in the North American insurance industry. more >

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20110708 Policy Admin Systems

Policy Administration Systems: Positioning for the Future

Author(s):
Karen Furtado, Partner
Publication Date:
July 8, 2011
Number of Pages:
28
Price:
$1,495.00 USD

Policy Administrations System (PAS) implementations and conversions are expensive, resource intensive, and time consuming. Increasing competitive pressures and continuing economic challenges are prompting many P&C and L&A insurers to look... more >

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20110110 Mastering Commercial Lines Automation

Mastering Commercial Lines Automation

Author(s):
Deborah M. Smallwood, Senior Partner
Publication Date:
January 10, 2011
Number of Pages:
8
Price:
$95.00 USD

This SMA Insights Research Brief looks at advances that are being made in the automation of commercial lines. more >

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20100315 top 10 imperatives

SMA Top 10 Imperatives

Author(s):
Deborah M. Smallwood, Senior Partner
Karen Furtado, Partner
Mark A. Breading, Partner
Mary Ann Garwood, Partner
Publication Date:
March 15, 2010
Number of Pages:
16
Price:
$95.00 USD

This research report presents srategic insights on the key initiatives all insurers should be considering - the "must haves" for charting a course to recovery. more >

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