AI/Machine Learning in Insurance: A Force to be Reckoned With

An SMA Research Report

Mark A. Breading, Senior Partner
Publication Date:
April 6, 2017
Number of Pages:
$995.00 USD

AI/machine learning is one of the top technology areas of interest for insurers today. This SMA research report takes a fresh look at the broad field of artificial intelligence, focusing on business value and use cases, current insurer strategies and plans (for P&C and L&A), and some of the tech firms with AI solutions that are relevant for insurance (both InsurTech and MatureTech firms). A glossary of terms related to AI is also included.

AI/Machine Learning in Insurance identifies 5 areas or types of problems that AI may address, analyzes the insurance value chain to highlight use cases in every business area, and shows research data on insurer plans and investments.   

The following figure is an example of one of the five diagrams in the report.

20170406 AI



Table of Contents

  • Advances in AI Technology 3
  • The Expanding Scope of AI
  • Machine Learning as the Catalyst
  • Areas of Potential and Use Cases 4
  • AI Potential for Insurance
  • AI Potential for Key Insurance Business Areas
  • AI Examples Across the Value Chain
  • AI Players Relevant to Insurance 8
  • Insurer Progress and Plans Regarding AI 9
  • Progress and Plans
  • Leading Edge Examples
  • AI and Other Industries 10
  • Conclusion 11
  • SMA Call to Action 12
  • Glossary 13
  • About Strategy Meets Action 15