AI in P&C Insurance: Potential and Progress

An SMA Research Brief

Mark A. Breading, Senior Partner
Publication Date:
November 9, 2017
Number of Pages:
$395.00 USD

Artificial intelligence (AI) has big implications for the property/casualty industry. AI is not a single technology, but a whole series of related technologies, such as machine learning, text mining, natural language processing (NLP), robotic process autonomation (RPA), and others. This research brief, based on a survey of insurance executives, assesses the top 10 AI technologies for personal and commercial lines. In addition, the applicability to major business areas and use cases is identified.

AI in P&C Insurance: Potential and Progress covers personal and commercial lines, revealing significant differences between the sectors. The report closes with an SMA Call to Action that contains specific advice regarding AI for insurers.