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Mark A. Breading, Partner

Tom Benton, Partner

Thad DeBerry, Partner

Publication Date: February 16, 2023

Number of Pages: 19

Price: $1,495.00 USD

Commercial lines insurers are actively shifting their strategies as we move into 2023. Amid economic uncertainty, some insurers are being less aggressive but are still making progress on their foundational and transformational initiatives, whereas others are moving full steam ahead.

Based on the findings from a survey of insurance executives, the newest edition of SMA’s annual research report reveals commercial lines insurers’ strategic plans for 2023, including their progress on fifteen traditional and transformational initiatives. The report highlights the key themes driving commercial lines in 2023 and examines the differences between the small and mid/large commercial segments' transformational maturity stages. The report also includes expert recommendations for developing and prioritizing digital strategies this year.

Strategic Initiatives in Commercial Lines 600x400

Table of Contents

  • Key Themes for Commercial Lines in 2023 3
  • Commercial Lines Adapt to Uncertainty 4
  • Stage of Transformation 5
  • Key Business Drivers 6
  • Business Drivers for Small Commercial Lines Insurance
  • Business Drivers for Mid/Large Commercial Lines Insurance
  • Traditional Initiatives 8
  • Transformational Initiatives 12
  • SMA Call to Action 18
  • About Strategy Meets Action 19
  • Use of Our Reports
  • About the Authors