2021 P&C Core Systems Purchasing Trends: Foundational Technology Continues to Enable Digital Transformation

Karen Furtado, Partner
Publication Date:
April 29, 2022
Number of Pages:
$1,495.00 USD

Core systems purchases are continuing to facilitate and accelerate digital transformation in the insurance industry, according to recent research by SMA that also spotlights deal trends in 2021. In this new research report, SMA analyzes core systems buying decisions last year and identifies insurers and MGAs’ purchasing habits.  

The report focuses on deals involving insurers and MGAs within property & casualty personal and commercial lines, looking at various core solution configurations for policy, billing, and claims systems. The research also includes insightful data on core systems’ life spans, core systems priorities based on segment and company size, and system deployment preferences. 

The report also addresses the impact and implications of new core systems on the transformational needs of insurers.

Table of Contents

  • Executive Summary 3
  • Core System Buying Continues 3
  • Core Systems’ Role in Digital Transformation
  • Time Horizon of Core Systems 4
  • Commercial Lines
  • Personal Lines
  • Purchasing Analysis: Company Size/Segment 5
  • Large Insurers (DWP > $1B)
  • Small Insurers (DWP < $1B)
  • MGAs
  • Core Systems Suites vs. Components 7
  • Suites
  • Two Components (Policy/Billing and Billing/Claims)
  • Individual Core Components
  • Market Analysis: Lines of Business 8
  • Commercial Lines
  • Personal Lines
  • Both Personal and Commercial Lines
  • Cloud vs. On-Premise Deployment 9
  • Leading Cloud Providers
  • SMA Call to Action 10
  • Insurer Call to Action
  • Vendor Call to Action
  • List of Participating Vendors 11
  • About Strategy Meets Action 12
  • Use of Our Reports
  • About the Author