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An SMA Research Report


Deborah M. Smallwood, Senior Partner

Mark A. Breading, Partner

Publication Date: February 27, 2015

Number of Pages: 14

Price: $1,495.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property and casualty (personal and commercial lines) and life and annuity insurers. The report and insights are based on a survey of 105 North American insurance business and technology executives and our ongoing observations from SMA’s advisory and consulting engagements with insurers.

For insurers, the data points and insights presented are useful for tracking IT spending against industry trends, examining priorities, and monitoring the pulse of technology investments. For IT solution providers, the data and accompanying observations on insurers’ spending patterns and buying behaviors yield useful information for setting product development roadmaps and refining marketing strategies and priorities. The figure below from the report identifies the top drivers for IT investment by company size. 


 20150226 IT Spending



Table of Contents

  • Executive Summary 3
  • Company Mode: A Divergence 3
  • Key Business Drivers for Investment 4
  • IT Spending Plans for 2015 and Beyond 5
  • IT Project Priorities for 2015 7
  • Strategic Investments for 2015 12
  • SMA Call to Action 12
  • About Strategy Meets Action 14