2014 Insurance Ecosystem: L&A Insurer Business Applications and Technology Projects

An SMA Research Report

Mark A. Breading, Partner
Publication Date:
March 7, 2014
Number of Pages:
$995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, highlights key project priorities for life and annuity insurers in North America. The top 10 business application projects and the top 10 technology and tools related projects are identified. For each project, the report shows the percentage of insurers planning to implement a new system in 2014 (replace existing or add new) and the percentage that plans major enhancements and investments in that area.

The rankings are based on a 4Q13 survey, interviews with market leaders, secondary research, and direct SMA experience in working with our clients. The data collected aligns to the industry’s mix relative to lines of business and company size. There is a good balance of business and technology leadership participation in the survey responses.

For insurers, the data points and insights presented are useful for tracking IT spending against industry trends, examining priorities, and monitoring the pulse of technology investments. For IT solution providers, the data and accompanying observations on insurers’ spending patterns and buying behaviors yield useful information for setting product development roadmaps and refining marketing strategies and priorities. An example of the research data is shown in the figure below.  


Top Projects for 2014 - Life & Annuity



Table of Contents

  • Executive Summary 3
  • Life and Annuity Insights 5
  • SMA Call to Action 11
  • About Strategy Meets Action 13