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2017 06 Survey Emerging Tech and Innovation Banner


Data and Analytics in Insurance: P&C View Through 2020

An SMA Research Report

Authors:

Karen Pauli, Principal

Publication Date: July 18, 2017

Number of Pages: 20

Price: $1,495.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more »

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The Top 10 Best Practices in Insurance Innovation

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Publication Date: July 13, 2017

Number of Pages: 10

Price: $395.00 USD

Some of the best innovation success stories are built out of the lessons learned from watching the attempts of others as they either falter or flourish. more »

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Bridging to the Future With Core Systems Modernization

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: June 6, 2017

Number of Pages: 10

Price: $995.00 USD

Four out of five insurers are actively investing in core systems modernization and replacement, which is one of the seven SMA Bridges to the Future. more »

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InsurTech and Commercial Lines: A Surge of Activity and New Implications

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Publication Date: May 25, 2017

Number of Pages: 13

Price: $995.00 USD

more »

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AI/Machine Learning in Insurance: A Force to be Reckoned With

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: April 6, 2017

Number of Pages: 15

Price: $995.00 USD

AI/machine learning is one of the top technology areas of interest for insurers today. This SMA research report takes a fresh look at the broad field of artificial intelligence, focusing... more »

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Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: March 31, 2017

Number of Pages: 10

Price: $995.00 USD

Core Systems Purchasing Reaches the Tipping Point: What’s Hot – And What’s Not analyzes P&C insurers’ core systems buying decisions in 2016, their significance, and bigger changes still to come. more »

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Fighting Fraud with Advanced Technology: Detection, Mitigation, and Prevention

An SMA Research Report

Authors:

Karen Pauli, Principal

Publication Date: March 16, 2017

Number of Pages: 10

Price: $995.00 USD

This report gives insurers a picture of how anti-fraud measures are changing – and will continue to change – as technology advances. more »

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2017 Emerging Tech Landscape: Implications for Insurance

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: February 28, 2017

Number of Pages: 10

Price: $995.00 USD

This report identifies four key trends in emerging technologies and discusses their implications for the insurance industry. more »

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2017 InsurTech Landscape: Aligning to Business Strategies

Authors:

Mark A. Breading, Partner

Publication Date: February 23, 2017

Number of Pages: 13

Price: $995.00 USD

SMA has been actively engaged in the InsurTech movement through research, InsurTech clients, and involvement in related insurer strategies. more »

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2017 Insurance Technology Priorities and Spending

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: February 9, 2017

Number of Pages: 14

Price: $995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty... more »

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Insurers' 2017 Strategic Initiatives: The Convergence of Traditional and New Initiatives

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: January 26, 2017

Number of Pages: 13

Price: $995.00 USD

SMA has tracked and observed the strategic initiatives of insurers for many years. There are now distinct shifts underway – the convergence of new and traditional types of initiatives, the... more »

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Insurance in Transformation: Building 7 Bridges to the Future

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Karen Pauli, Principal

Publication Date: January 12, 2017

Number of Pages: 10

Price: $995.00 USD

In times of rapid evolution, it is imperative that organizations have clarity about the business actions they can take to get to the other side of a changed business environment. more »

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SMA Top 10 Insurance Predictions for 2017

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: December 21, 2016

Number of Pages: 8

Price: $995.00 USD

2016 was a memorable year for insurance. Ongoing trends and game-changers are likely to make 2017 another year of transformation for insurance. more »

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Agency-Carrier Connectivity: Agent View

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Pauli, Principal

Publication Date: December 13, 2016

Number of Pages: 16

Price: $995.00 USD

Insurance agency automation has been the subject of tens of thousands of articles and studies. More recently, the discussions are about whether agents and brokers will survive InsurTech and even... more »

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Emerging Technologies in L&A Insurance: 2016 and Beyond

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: December 8, 2016

Number of Pages: 11

Price: $995.00 USD

This research report assesses thirteen emerging technologies in the context of Life and Annuity insurers’ progress and plans. more »

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Innovation in Insurance in 2016: The Coming of Age

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Publication Date: December 6, 2016

Number of Pages: 14

Price: $995.00 USD

This is the fifth annual report on innovation from SMA, and is based on a survey of insurers and observations regarding market activities. more »

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Agent-Carrier Connectivity: Personal Lines Insurers

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Pauli, Principal

Publication Date: November 29, 2016

Number of Pages: 17

Price: $995.00 USD

Traditional personal lines product distribution is under full-blown assault by InsurTech. SMA research shows that 30% of the approximately 600 InsurTech startups being tracked are focused on disrupting and displacing... more »

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Blockchain in Insurance: Insurer Progress and Plans

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: November 10, 2016

Number of Pages: 11

Price: $995.00 USD

Blockchain is a revolutionary technology that could fundamentally change the way business is conducted and result in the restructuring of major industries. more »

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Bridging Today to Tomorrow: Seven Paths to Become a Next-Gen Insurer

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: November 2, 2016

Number of Pages: 10

Price: $995.00 USD

At the 2016 SMA Annual Summit, SMA introduced the concept of insurers building bridges from today to their future state as part of the transformation to becoming a Next-Gen Insurer. more »

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Agency-Carrier Connectivity: Commercial Lines Insurers

An SMA Research Report

Authors:

Karen Pauli, Principal

Deborah M. Smallwood, Founder

Publication Date: October 25, 2016

Number of Pages: 17

Price: $995.00 USD

Commercial lines insurers are finding themselves in the midst of a hyper-competitive environment. New entrants, from the ranks of both the stalwart insurers and reinsurers and the start-ups leveraging leading... more »

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Reflections on Emerging Tech and the Connected World

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: October 20, 2016

Number of Pages: 26

Price: $395.00 USD

Developments in emerging tech, the connected world, and InsurTech are progressing at a dizzying pace. And the implications for the insurance industry are significant. more »

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The 2016 SMA Innovation in Action Awards: Solution Provider Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: October 6, 2016

Number of Pages: 19

Price: $1,495.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to those solution providers whose innovative solutions or services are enabling insurers to make real progress in their... more »

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The 2016 SMA Summit Recap

An SMA Special Report

Authors:

Deborah M. Smallwood, Founder

Publication Date: September 29, 2016

Number of Pages: 14

Price: $995.00 USD

This research report provides highlights from all of the speakers and sessions of the SMA Summit event held in Boston, Sept. 19, 2016. more »

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The 2016 SMA Innovation in Action Awards: Insurer Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: September 19, 2016

Number of Pages: 43

Price: $2,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes who are rethinking, reimagining, and reinventing the business of insurance. more »

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Emerging Technologies in P&C Insurance: 2016 and Beyond

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: September 13, 2016

Number of Pages: 11

Price: $995.00 USD

This research report assesses thirteen emerging technologies in the context of P&C insurers’ progress and plans. more »

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The InsurTech Universe: Understanding Company Positioning and Maturity

An SMA Research Report

Authors:

Mark A. Breading, Partner

Jennifer Overhulse, Principal Owner, St. Nick Media

Publication Date: August 31, 2016

Number of Pages: 12

Price: $995.00 USD

Tracking the activity and investments in the rapidly expanding InsurTech space is one thing. It is quite another for an individual insurer to assess which trends and companies are most... more »

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Customer Engagement at the Digital Edge in Insurance

An SMA Research Report

Authors:

Mark A. Breading, Partner

Mike Connor, Silicon Valley Insurance Accelerator

Publication Date: August 23, 2016

Number of Pages: 20

Price: $1,495.00 USD

This research report explores the new digital ecosystems and participants emerging to disrupt customer engagement in insurance. more »

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Maturing Technologies in Insurance: Agent/Broker View

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: August 2, 2016

Number of Pages: 27

Price: $995.00 USD

Advanced technologies such as mobile, cloud, analytics, social media, and collaboration are vital for agents and brokers. more »

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The Changing Face of Claims: How Innovation Is Fueling Claims Transformation

An SMA Research Report

Authors:

Karen Furtado, Partner

Karen Pauli, Principal

Publication Date: July 28, 2016

Number of Pages: 15

Price: $1,495.00 USD

Claims is a major area of innovation in the insurance industry today, driven by claims executives’ pragmatic need to increase efficiency, reduce complexity, and improve the customer experience. more »

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The Top 10 Ways Emerging Tech Will Transform Insurance

An SMA Research Report

Authors:

Mark A. Breading, Partner

Karen Furtado, Partner

Publication Date: July 12, 2016

Number of Pages: 11

Price: $995.00 USD

Emerging technologies are changing the world – and our research and work with insurers confirm that they will change the insurance industry in fundamental ways in the process. more »

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Data and Analytics in P&C Insurance: 2016 and Beyond

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: June 30, 2016

Number of Pages: 19

Price: $1,495.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more »

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Telematics in P&C Insurance: The Need to Move Beyond Pricing

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: June 23, 2016

Number of Pages: 11

Price: $995.00 USD

Telematics in P&C Insurance provides a snapshot of telematics/usage-based insurance programs in North America. Telematics for usage-based insurance continues to advance in North America, albeit at a measured pace. more »

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Insurers' Core Systems Buying Trends

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: June 7, 2016

Number of Pages: 14

Price: $1,495.00 USD

Core modernization is a major way that insurers are positioning for the future to support the new business models and products that are being developed and to leverage new data sources. more »

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Agents and Producers in the Digital Era: Producer View

An SMA Research Report

Authors:

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: May 24, 2016

Number of Pages: 11

Price: $995.00 USD

Agents and other producers have been wondering for a while now how they fit into the new digital world of insurance. more »

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Agents and Producers in the Digital Era: Insurer View

An SMA Research Report

Authors:

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: May 12, 2016

Number of Pages: 9

Price: $995.00 USD

The role of agents and producers is in transition as insurers become more digital and strive toward omni-channel operations. more »

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2016 Insurance Technology Priorities and Spending

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Monique Hesseling, Partner

Mark A. Breading, Partner

Publication Date: February 18, 2016

Number of Pages: 14

Price: $995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property/casualty... more »

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CRM in Insurance: New Visibility and Role in the Digital Age

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: February 11, 2016

Number of Pages: 5

Price: $395.00 USD

Customer Relationship Management (CRM) has a new lease on life in insurance. The intense focus on customer experience has resulted in a new appreciation for CRM solutions. more »

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Insurance in the Connected World: Observations on Opportunities and Threats

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: February 4, 2016

Number of Pages: 11

Price: $995.00 USD

There is a widespread understanding that the evolving connected world has very significant implications for insurers. more »

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Game Changers in Insurance: The Pace of Change Accelerates

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Monique Hesseling, Partner

Publication Date: January 28, 2016

Number of Pages: 12

Price: $995.00 USD

Insurers can no longer remain relatively isolated – the world is changing and the implications for the industry are huge. more »

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Insurers' 2016 Strategic Initiatives: Advancing Industry Transformation

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: January 21, 2016

Number of Pages: 12

Price: $995.00 USD

The insurance industry is in transformation. It is not always visible to those outside insurance, but many strategic initiatives are underway that are transforming individual companies and the industry at-large. more »

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Insurance in 2015: A Pivotal Year

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Publication Date: January 4, 2016

Number of Pages: 4

Price: $395.00 USD

This research brief contains SMA’s reflections on 2015, in the form of the top 10 trends that laid the foundation for the pivotal year and positioned the insurance industry for... more »

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Innovation in Insurance: Continued Momentum and Making Impacts

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Publication Date: December 15, 2015

Number of Pages: 10

Price: $995.00 USD

This report takes a look at the continuing progress of innovation, highlighting the increasing pace of adoption and the upward movement in maturity levels among insurers in the context of... more »

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Emerging Technologies: Five Key Themes for Insurers

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: October 29, 2015

Number of Pages: 14

Price: $995.00 USD

The world is changing rapidly, and technology advancements are one of the major drivers of that change. more »

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The 2015 SMA Innovation in Action Awards: Solution Provider Case Studies

An SMA Special Report

Authors:

Karen Furtado, Partner

Publication Date: September 30, 2015

Number of Pages: 44

Price: $4,500.00 USD

The annual SMA Innovation in Action Awards for Solution Providers are given to solution providers within the insurance ecosystem that have successfully implemented innovative and transformational solutions that create real... more »

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2015 SMA Summit Recap

An SMA Research Brief

Publication Date: September 29, 2015

Number of Pages: 10

Price: $695.00 USD

Becoming a Next-Gen Insurer was the focus of the 2015 SMA Summit. A sold-out crowd gathered at the fourth annual SMA Summit held at the Boston Mandarin Oriental on September... more »

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Emerging Technologies in P&C

Authors:

Mark A. Breading, Partner

Publication Date: September 21, 2015

Number of Pages: 4

Price: $395.00 USD

Emerging technologies have the potential to transform the property/casualty insurance industry, according to a recent SMA survey of insurance executives. more »

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Emerging Technologies in L&A

Authors:

Mark A. Breading, Partner

Publication Date: September 21, 2015

Number of Pages: 4

Price: $395.00 USD

Emerging technologies have the potential to transform the life/annuity insurance industry, according to a recent SMA survey of insurance executives. more »

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The 2015 SMA Innovation in Action Awards: Insurer Case Studies

Authors:

Karen Furtado, Partner

Publication Date: September 21, 2015

Number of Pages: 50

Price: $4,500.00 USD

The annual SMA Innovation in Action Awards for Insurers are given to insurers of all types and sizes that have successfully implemented innovative and transformational business and technology initiatives that... more »

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P&C Core Systems Trends: Deal Analysis

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: September 14, 2015

Number of Pages: 5

Price: $995.00 USD

The upward momentum in the acquisition of policy, billing, and claims systems by insurers looking to modernize is growing at an incredible rate. more »

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The Impact of Emerging Technologies in Claims

An SMA Research Brief

Authors:

Karen Furtado, Partner

Publication Date: July 30, 2015

Number of Pages: 7

Price: $995.00 USD

SMA has identified three top emerging technologies for use in claims: drones and aerial imagery, artificial intelligence, and the Internet of Things (IoT). more »

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Mobile Technologies in Insurance

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: July 28, 2015

Number of Pages: 4

Price: $695.00 USD

Mobile technology usage is becoming more widespread in insurance, but there are many opportunities to continue expanding into new areas and functions. more »

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Core Transformation: Top 10 Success Factors

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: July 16, 2015

Number of Pages: 8

Price: $995.00 USD

Core transformation is especially vital because core systems (policy, billing, and claims) shape an insurer’s operations and business models in addition to providing critical core functionality. more »

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Collaboration Technologies in Insurance

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: July 9, 2015

Number of Pages: 4

Price: $695.00 USD

The class of technologies referred to as collaboration technologies has expanded, matured, and enjoyed increased usage in insurance. more »

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Maturing Technologies in Insurance

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: June 11, 2015

Number of Pages: 3

Price: $695.00 USD

Insurers have been investing in a key set of advanced technologies for several years, including mobile, cloud, analytics, social media, and collaboration. more »

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Next-Gen Insurer: 2015 Update – The Journey Continues

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Publication Date: May 20, 2015

Number of Pages: 13

Price: $995.00 USD

Since the 2014 publication of SMA’s groundbreaking report, Next-Gen Insurer: Fueled by Innovation, the pace of change has continued to intensify and gain momentum. more »

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Customer Experience in Insurance: Insurer Strategies, Plans, and Progress

An SMA Research Report

Authors:

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: April 23, 2015

Number of Pages: 23

Price: $995.00 USD

The customer and agent experience remains a hot topic in insurance. This research report assesses the progress that insurers have made in improving the experience, investigating areas such as channel... more »

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Claims Transformation: The Journey Beyond Modernization

An SMA Research Report

Authors:

Karen Furtado, Partner

Denise Garth, Partner

Publication Date: March 31, 2015

Number of Pages: 9

Price: $995.00 USD

This report, the first in SMA’s thought leadership series on claims transformation, examines the need for changes in the end-to-end claims process, starting but not ending with claims system modernization. more »

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Unified Digital Strategy: Succeeding in the Digital Revolution

An SMA Research Report

Authors:

Denise Garth, Partner

Publication Date: March 17, 2015

Number of Pages: 23

Price: $995.00 USD

This report provides a deeper look into the Unified Digital Strategy component of the Digital Insurer Framework. more »

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2015 Insurance Technology Priorities and Spending

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Publication Date: February 27, 2015

Number of Pages: 14

Price: $1,495.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, reflects the state of the industry technology investments, the business drivers, and the ongoing plans for specific projects for property... more »

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SMA Top 10 Imperatives for Insurers – 2015

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Karen Furtado, Partner

Denise Garth, Partner

Mary Ann Garwood, Partner

Monique Hesseling, Partner

Publication Date: February 24, 2015

Number of Pages: 21

Price: $995.00 USD

This research report presents SMA’s sixth annual look at the Top 10 Imperatives for Insurers. The list of SMA’s Top 10 Imperatives articulates the key areas that insurers should have... more »

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Innovation Maturity in Insurance: Enabling the Next-Gen Insurer

An SMA Research Report

Authors:

Denise Garth, Partner

Guy Fraker, Guest Author

Publication Date: February 19, 2015

Number of Pages: 14

Price: $995.00 USD

This report provides a framework to help insurers assess their current innovation maturity level compared to where they want to be. more »

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Policy Administration: P&C Plans and Priorities

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: February 10, 2015

Number of Pages: 24

Price: $1,495.00 USD

This report, part of SMA's series on policy administration trends in the insurance industry, highlights both the progress that insurers have made toward modern PAS solutions and the lessons learned... more »

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The Changing Auto Insurance Landscape: Influencers Driving Disruption and Change

An SMA Research Report

Authors:

Denise Garth, Partner

Publication Date: January 29, 2015

Number of Pages: 14

Price: $995.00 USD

This research looks at the change and disruption that is greatly affecting auto insurance due to the convergence of multiple influencers, including the shared economy, connected cars, Google and Apple... more »

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MGA Market Sizing Report:US Commercial Lines Program Business

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Publication Date: January 27, 2015

Number of Pages: 47

Price: $4,500.00 USD

Historically, research on MGAs has not been widely undertaken, yet both MGAs and program business serve critical roles in the P&C industry. more »

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2015 Strategic Initiatives: Making sense of the shifts

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Denise Garth, Partner

Monique Hesseling, Partner

Publication Date: January 15, 2015

Number of Pages: 11

Price: $995.00 USD

The insurance industry has been investing in strategic initiatives for decades. For the past six years, SMA has been tracking and supporting the industry’s evolving maturity in our research and... more »

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The Digital Insurer: A Framework for Enterprise Capabilities in the Digital Age

Authors:

Mark A. Breading, Partner

Monique Hesseling, Partner

Publication Date: December 17, 2014

Number of Pages: 13

Price: $995.00 USD

Insurers are striving to develop digital enterprise capabilities. The imperative today is to bring together all the individual digital capabilities into a unifying framework, resulting in a holistic approach to... more »

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Innovation in Insurance: Expanding Focus and Growing Momentum

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Denise Garth, Partner

Publication Date: November 12, 2014

Number of Pages: 16

Price: $995.00 USD

This research takes a new look at the continuing progress in and around innovation, highlighting an expanding focus and accelerating momentum. more »

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Customer Acquisition in Life and Annuities: Enabling Producers with Advanced Technology Solutions

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: November 3, 2014

Number of Pages: 26

Price: $1,495.00 USD

This SMA report assesses how L&A insurers are enhancing their technology capabilities to improve customer acquisition. more »

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Crowdsourcing and Open Innovation: Powering the Sharing Economy

An SMA Research Report

Authors:

Denise Garth, Partner

Publication Date: October 31, 2014

Number of Pages: 12

Price: $995.00 USD

The evolution of mankind and society has always been based on knowledge, expertise, collaboration, and good ideas. more »

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Data and Analytics in Insurance: L&A Insurer Strategic Priorities and Operational Plans Through 2016

An SMA Research Report

Authors:

Mark A. Breading, Partner

Denise Garth, Partner

Publication Date: October 23, 2014

Number of Pages: 25

Price: $995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry in North America. more »

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Emerging Technologies: Reshaping the Next-Gen Insurer

An SMA Research Report

Authors:

Denise Garth, Partner

Publication Date: October 14, 2014

Number of Pages: 30

Price: $1,495.00 USD

Current technologies, along with the growing proliferation of emerging technologies, are now considered some of the greatest agents of change since the introduction of the Internet. more »

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2014 SMA Summit Recap

An SMA Research Brief

Authors:

Deborah M. Smallwood, Founder

Publication Date: October 1, 2014

Number of Pages: 7

Price: $95.00 USD

The theme for the 2014 SMA Summit was The Innovation Journey: cultivate – activate – accelerate. more »

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2014 Innovation in Action ... Insurer Highlights

An SMA Research Brief

Authors:

Karen Furtado, Partner

Publication Date: September 29, 2014

Number of Pages: 35

Price: $4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in transforming and deploying next-generation technology for advantage. more »

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Big Data in Insurance: Emerging Trends in Organization and Technology

An SMA Research Brief

Authors:

Denise Garth, Partner

Mark A. Breading, Partner

Publication Date: September 10, 2014

Number of Pages: 13

Price: $995.00 USD

Many insurers have invested in data, business intelligence, and analytics – and have had success with different initiatives that touch different areas of the business. more »

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Big Data in Insurance: Insurer Priorities, Projects, and Investment Plans for 2014 and Beyond

Authors:

Mark A. Breading, Partner

Denise Garth, Partner

Publication Date: September 10, 2014

Number of Pages: 31

Price: $1,495.00 USD

Big data is clearly a hot topic in insurance, but how far along is the industry in capitalizing on this technology approach? This SMA research report evaluates the current state... more »

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The Shifting Competitive Landscape: A New Breed of Industry Challengers

An SMA Research Brief

Authors:

Denise Garth, Partner

Publication Date: August 28, 2014

Number of Pages: 15

Price: $995.00 USD

Historically, the insurance industry has assessed its competition by looking at those companies within the industry that directly compete and sell in the same market segments, offer similar products, use... more »

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Managing Policy Documents: Trends in Using Policy Administration Systems (PAS) and Customer Communications Management (CCM)

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Karen Furtado, Partner

Publication Date: August 6, 2014

Number of Pages: 8

Price: $395.00 USD

Many insurers are faced with determining the best approach for producing and delivering policy related documents to customers. more »

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The Internet of Things: Creating a Connected World

An SMA Research Brief

Authors:

Denise Garth, Partner

Publication Date: July 31, 2014

Number of Pages: 15

Price: $995.00 USD

The future will be the cloud of things, the cloud of everything. The Internet of Things is transforming our digital environment from static and point-in-time to a dynamic, real-time, actionable... more »

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Data and Analytics in Insurance: P&C Insurer Strategic Priorities and Operational Plans for 2014 and Beyond

An SMA Research Report

Authors:

Mark A. Breading, Partner

Denise Garth, Partner

Publication Date: June 18, 2014

Number of Pages: 26

Price: $995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry in North America. more »

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Improving the Customer Experience Through Communications and Document Management

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: May 29, 2014

Number of Pages: 24

Price: $995.00 USD

This SMA research report assesses how P&C and L&A insurers in North America are leveraging customer communications and document management to enhance the customer experience. more »

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SMA 2014 Insurance Ecosystem: P&C Insurer Business Applications and Technology Projects

An SMA Research Report

Authors:

Karen Furtado, Partner

Deborah M. Smallwood, Founder

Publication Date: April 25, 2014

Number of Pages: 25

Price: $995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, highlights key project priorities for property and casualty insurers in North America. more »

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The Next-Gen Insurer: Fueled by Innovation

An SMA Insights Report

Authors:

Deborah M. Smallwood, Founder

Denise Garth, Partner

Publication Date: April 11, 2014

Number of Pages: 22

Price: $2,495.00 USD

Innovation is no longer just a nice-to-have initiative. It has become a must-have, strategic, core mandate that will define a new era of winners (and losers). more »

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State of Commercial Markets Underwriting Automation

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Publication Date: March 18, 2014

Number of Pages: 24

Price: $995.00 USD

This research report investigates the state of commercial markets underwriting automation in the insurance industry. It examines the understanding and attitudes in all segments of the commercial lines business, ranging... more »

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2014 Insurance Ecosystem: L&A Insurer Business Applications and Technology Projects

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: March 7, 2014

Number of Pages: 16

Price: $995.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, highlights key project priorities for life and annuity insurers in North America. more »

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The New Face of M&A: Dawn of Next-Gen Insurer Business Models

An SMA Research Brief

Authors:

Denise Garth, Partner

Publication Date: March 2, 2014

Number of Pages: 9

Price: $995.00 USD

There is a new trend in M&A in the industry, and technology companies are becoming a part of the M&A fabric. more »

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Google and Insurance: Far Reaching Implications

An SMA Research Brief

Authors:

Denise Garth, Partner

Publication Date: January 31, 2014

Number of Pages: 8

Price: $995.00 USD

Google has really ratcheted up the innovation momentum they started 2-3 years ago by broadening their digital, mobile, and data presence, and in doing so has raised the potential impact... more »

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2014 Insurance Ecosystem: Insurer Technology Spending, Drivers, and Projects

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: January 23, 2014

Number of Pages: 13

Price: $1,495.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more »

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Policy Administration: L&A Plans and Priorities

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: December 30, 2013

Number of Pages: 25

Price: $1,495.00 USD

This SMA research report, Policy Administration: L&A Plans and Priorities, explores the current state of PAS systems, looks at what is influencing buying criteria, and examines the status of PAS implementations. more »

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SMA Top 10 Imperatives for Insurers – 2014

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: December 19, 2013

Number of Pages: 13

Price: $95.00 USD

This research report presents SMA’s fifth annual look at the Top 10 Imperatives for Insurers. This year we’ve not only closely scrutinized and updated each of the Top 10, we’ve... more »

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Next-Gen Technology Trends: New Opportunities and Challenges for Insurers

An SMA Research Brief

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: November 29, 2013

Number of Pages: 8

Price: $395.00 USD

This research brief identifies five next generation technologies that are currently having the greatest impact on the insurance industry. more »

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IT Budget and Spending Realities and Trends in the North American P&C Insurance Industry

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Publication Date: November 14, 2013

Number of Pages: 17

Price: $995.00 USD

Spending on information technology-based solutions in the insurance industry is healthy. Insurers are exploiting technology for market advantage and addressing the modernization of existing systems and architectures. more »

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Innovation in Insurance: From Strategy to Execution

An SMA Research Brief

Authors:

Deborah M. Smallwood, Founder

Publication Date: October 15, 2013

Number of Pages: 7

Price: $395.00 USD

This research brief highlights how 2013 has been a breakthrough year for innovation in the insurance industry. more »

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2013 Innovation in Action … Insurer Highlights

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: September 18, 2013

Number of Pages: 46

Price: $4,500.00 USD

Each year SMA recognizes several insurers and solution providers that demonstrate real progress in deploying next-generation technology for advantage. more »

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Innovation in the Insurance Customer Experience: Examples and Guiding Principles

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: October 7, 2013

Number of Pages: 5

Price: $395.00 USD

Transforming the customer experience is one of the top imperatives insurers are pursuing to create differentiating strategies. more »

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2013 SMA Summit Recap

An SMA Research Brief

Authors:

Deborah M. Smallwood, Founder

Publication Date: October 3, 2013

Number of Pages: 3

Price: $95.00 USD

“What is innovative today will be expected tomorrow,” is a powerful insight, quoted from one of the roundtable breakout groups during the 2013 SMA Summit at the Mandarin Oriental in... more »

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Innovation in the Insurance Customer Experience: Strategic Considerations for Insurers

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: August 26, 2013

Number of Pages: 6

Price: $395.00 USD

Many insurers are making improved customer experiences a centerpiece of their strategy, and are discovering that innovation plays a key role in their transformation to a customer-centric enterprise. more »

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Policy Administration: P&C Plans and Priorities

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: July 26, 2013

Number of Pages: 30

Price: $1,495.00 USD

This SMA research report, Policy Administration: P&C Plans and Priorities, explores the current state of PAS systems, looks at what is influencing buying criteria, and examines the status of PAS implementations. more »

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Product Development: Insurer Plans and Priorities

An SMA Research Report

Authors:

Karen Furtado, Partner

Publication Date: July 15, 2013

Number of Pages: 28

Price: $1,495.00 USD

The pressure is on. Now more than ever, insurers are focusing on improving their capabilities for implementing new products and product changes. more »

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MarketIntel Series: 3Q2013 WatchPoint Report

An SMA Research Report

Authors:

Neil Rekhi, Guest Author

Deborah M. Smallwood, Founder

Publication Date: July 24, 2013

Number of Pages: 20

Price: $1,495.00 USD

SMA believes that market intelligence is critical for both insurers and solution providers. These insights are essential for strategy and planning. more »

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Data and Analytics in Insurance: L&A Plans & Priorities for 2013 and Beyond

An SMA Research Report

Authors:

Mark A. Breading, Partner

Publication Date: June 17, 2013

Number of Pages: 26

Price: $995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry, highlighting meaningful differences between individual and group, and differences... more »

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Telematics/Usage-Based Insurance: Implications for Agents

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Richard Welch, Guest Author

Publication Date: June 12, 2013

Number of Pages: 7

Price: $995.00 USD

Much has been written about the implications of usage-based insurance for insurance companies and consumers, but little attention has been paid to the implications for agents. more »

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Distribution Management: Portal Insights

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Mary Ann Garwood, Partner

Publication Date: May 22, 2013

Number of Pages: 9

Price: $995.00 USD

Agility is the watchword for the next decade. There is no question that portals are playing a key role in distinguishing the leaders and driving competitive advantage. more »

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Data and Analytics in Insurance: P&C Plans and Priorities for 2013 and Beyond

Research Summary

Authors:

Mark A. Breading, Partner

Publication Date: May 3, 2013

Number of Pages: 26

Price: $995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry, highlighting meaningful differences between personal and commercial lines, and... more »

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Distribution Management: Connectivity Plans and Priorities

An SMA Research Report

Authors:

Deborah M. Smallwood, Founder

Mary Ann Garwood, Partner

Publication Date: March 6, 2013

Number of Pages: 24

Price: $995.00 USD

The effectiveness of connectivity between insurers and their distribution partners continues to be a critical factor for competitive advantage. more »

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Top 10 Mobile Trends in Insurance 2013

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: February 28, 2013

Number of Pages: 6

Price: $395.00 USD

SMA research finds that mobile technologies are one of the hottest areas of investment for insurers in 2013. more »

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Telematics/Usage-Based Insurance: Progressive’s Licensing Announcement

An SMA Research Brief

Authors:

Mark A. Breading, Partner

Richard Welch, Guest Author

Publication Date: February 26, 2013

Number of Pages: 5

Price: $995.00 USD

This research brief, the third in SMA’s Telematics/Usage-Based Insurance Series, presents SMA’s insights on the recent licensing announcement by Progressive Insurance. more »

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Telematics/Usage-Based Insurance: Insurer Priorities and Plans

An SMA Research Paper

Authors:

Richard Welch, Guest Author

Mark A. Breading, Partner

Publication Date: February 15, 2013

Number of Pages: 23

Price: $1,495.00 USD

Usage-based insurance (UBI) is poised to transform the personal auto insurance market over the next 5-10 years. more »

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Investing for Advantage: 2013 Insurance Ecosystem

Insurer Technology Spending, Drivers, and Projects

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: January 31, 2013

Number of Pages: 13

Price: $1,495.00 USD

This report, part of SMA’s annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more »

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SMA Top 10 Imperatives for Insurers - 2013

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: January 23, 2013

Number of Pages: 7

Price: $95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more »

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Telematics/Usage-Based Insurance

A Catalyst for Change

Authors:

Richard Welch, Guest Author

Mark A. Breading, Partner

Publication Date: November 30, 2012

Number of Pages: 11

Price: $995.00 USD

Any company with a stake in the personal auto insurance business must recognize that usage-based insurance (UBI) is a market disrupting force that will have a major impact over the... more »

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Innovation in Insurance

Modernize.Optimize.Innovate

Authors:

Deborah M. Smallwood, Founder

Publication Date: September 24, 2012

Number of Pages: 7

Price: $395.00 USD

Is innovation really happening in insurance? This SMA Research Brief tackles that question head on, based on a recent SMA survey and innovation discussions with insurers. more »

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Data and Analytics in Insurance

Life and Annuity Plans and Priorities

Authors:

Mark A. Breading, Partner

Publication Date: October 1, 2012

Number of Pages: 27

Price: $995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the life and annuity industry, highlighting meaningful differences between individual and group lines, and... more »

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Data and Analytics in Insurance

Property and Casualty Plans and Priorities

Authors:

Mark A. Breading, Partner

Publication Date: September 10, 2012

Number of Pages: 26

Price: $995.00 USD

This SMA report explores both the current state and future plans for data and analytics in the property and casualty industry, highlighting meaningful differences between personal and commercial lines, and... more »

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Ideation and Crowdsourcing Power

Expanding Idea Generation in Insurance

Authors:

Karen Furtado, Partner

Publication Date: July 27, 2012

Number of Pages: 5

Price: $395.00 USD

In today’s supercharged competitive world, it is critically important for insurers to find a way to capitalize on the expertise and creativity of their employees and the external market. more »

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Data and Analytics in Insurance

The Dawn of a New Era

Authors:

Mark A. Breading, Partner

Publication Date: July 17, 2012

Number of Pages: 27

Price: $1,495.00 USD

Data and analytics are taking center stage in insurance with the potential to reshape the industry. more »

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The Management of Policy Documents: What Software Option is Best for Your Company?

An SMA Point/Counterpoint Research Brief

Authors:

Mark A. Breading, Partner

Karen Furtado, Partner

Publication Date: July 12, 2012

Number of Pages: 8

Price: $395.00 USD

Next generation technology advancements have ushered in a wave of new distribution and interaction channels, creating requirements for e-delivery that further complicate the already complex world of forms and document management. more »

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Claims Transformation

Positioning for the Future

Authors:

Karen Furtado, Partner

Publication Date: June 11, 2012

Number of Pages: 32

Price: $1,495.00 USD

The transformation of claims operations is well underway in some insurance organizations and just getting started in others. more »

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The Paper to Digital Transformation in Insurance

Authors:

Mark A. Breading, Partner

Publication Date: April 13, 2012

Number of Pages: 29

Price: $995.00 USD

The paper-intensive insurance industry is undergoing a long transition to digital. This research report investigates which areas of the insurance business have made the most progress in reducing paper and... more »

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Mobile and Social for Insurance: The Buzz to Bizz Gap

Authors:

Mark A. Breading, Partner

Publication Date: April 5, 2012

Number of Pages: 6

Price: $95.00 USD

While social media and mobile are two very different ‘animals’, they frequently get lumped into the same conversational bucket. more »

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SMA 2012 Top 10 Imperatives

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: March 30, 2012

Number of Pages: 15

Price: $95.00 USD

This research report presents SMA’s annual look at the Top 10 Imperatives for Insurers. These imperatives have been defined using SMA’s research and analysis as well as the insight gained... more »

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New Perspectives on Mobile Technologies for Insurance

A SMA Research Brief

Authors:

Mark A. Breading, Partner

Publication Date: February 29, 2012

Number of Pages: 4

Price: $95.00 USD

This SMA Research Brief takes a concise look at the status of mobile apps in the insurance industry. more »

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Underwriting Automation

Insurer Plans and Trends

Authors:

Deborah M. Smallwood, Founder

Publication Date: February 20, 2012

Number of Pages: 30

Price: $1,495.00 USD

This report is part of a series of SMA research reports on specific insurance capability areas in the North American insurance industry. more »

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2012 Insurance Ecosystem: Positioning for Growth

Insurer Technology Spending, Drivers and Projects

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: January 31, 2012

Number of Pages: 13

Price: $1,495.00 USD

This report, part of SMA's annual Insurance Ecosystem Research Series, addresses IT spending patterns in the North American property and casualty and life and annuities insurance industry. more »

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The Mobile Technology Universe

Current Usage and Future Opportunities for Insurers

Authors:

Mark A. Breading, Partner

Publication Date: December 6, 2011

Number of Pages: 13

Price: $995.00 USD

Insurers were early adopters of mobile technologies for basic communications, but what is the current state of the art in the industry? This research report addresses that question, assessing the... more »

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The Role of Social Media in Insurance

Authors:

Karen Furtado, Partner

Publication Date: October 7, 2011

Number of Pages: 16

Price: $995.00 USD

Social media is a pervasive movement that is reshaping society and business – but does it really matter to insurers? This research report offers a different view than many by... more »

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CCM & ECM: Agent Priorities and Plans

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Publication Date: January 21, 2011

Number of Pages: 30

Price: $995.00 USD

This report addresses the business drivers, priorities, and IT spending plans of agents and brokers for CCM and ECM. more »

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CCM & ECM: Insurer Capabilities and Solution Provider Alignment

Authors:

Mark A. Breading, Partner

Publication Date: August 31, 2011

Number of Pages: 23

Price: $995.00 USD

The insurance industry in North America invests significant resources and IT spending on improving customer communications and better managing documents and information content. more »

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Policy Administration Systems: Positioning for the Future

Authors:

Karen Furtado, Partner

Publication Date: July 8, 2011

Number of Pages: 28

Price: $1,495.00 USD

Policy Administrations System (PAS) implementations and conversions are expensive, resource intensive, and time consuming. Increasing competitive pressures and continuing economic challenges are prompting many P&C and L&A insurers to look... more »

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CCM & ECM: Insurer Buying Behavior

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Publication Date: January 3, 2011

Number of Pages: 46

Price: $1,495.00 USD

Business drivers and IT solution implementation for CCM and ECM solutions varies considerably by insurer size (tier) and major line of business. more »

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Mastering Commercial Lines Automation

... balancing art and science

Authors:

Deborah M. Smallwood, Founder

Publication Date: January 10, 2011

Number of Pages: 8

Price: $95.00 USD

This SMA Insights Research Brief looks at advances that are being made in the automation of commercial lines. more »

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Next Generation Technology Trends

... important watch points for insurers

Authors:

Deborah M. Smallwood, Founder

Publication Date: January 3, 2011

Number of Pages: 8

Price: $95.00 USD

This SMA Insights Research Brief looks at the five next generation technology trends that are now having the most impact on the insurance industry and will continue to be of... more »

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Social Media in Insurance

Strategies for Success

Authors:

Timothy Radwanski, Guest Author

Karen Furtado, Partner

Publication Date: August 16, 2010

Number of Pages: 14

Price: $995.00 USD

Social Media in Insurance provides a fresh, different perspective on this sizzling topic. The report explores how and where social media fits in insurance and presents guidelines for planning and... more »

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CCM & ECM: Insurer Priorities and Plans

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Publication Date: January 3, 2011

Number of Pages: 28

Price: $995.00 USD

Insurers in North America spend $7 Billion per year on the inter-related areas of customer communications management (CCM) and enterprise content management (ECM). more »

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Life and Annuity Ecosystem: Riding the Wave

Technology Spending, Drivers and Approaches

Authors:

Deborah M. Smallwood, Founder

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: November 11, 2010

Number of Pages: 19

Price: $995.00 USD

As part of the SMA Insurance Ecosystem Research Series, this report is a first-of-a-kind detailed analysis of IT spending patterns in the North American life and annuity insurer environment. more »

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Insight on the Future of Insurance

Looking at Technology through the Long Lens

Authors:

Mark A. Breading, Partner

Publication Date: July 13, 2010

Number of Pages: 18

Price: $995.00 USD

Insight on the Future of Insurance provides a visionary view, using a 10-year time horizon, of how advances in information & communication technology (I&CT) will alter the landscape, and describes... more »

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Distribution Pathways

The Road to Excellence in Distribution for Insurers, Agents, and Solution Providers

Authors:

Karen Furtado, Partner

Mark A. Breading, Partner

Publication Date: June 9, 2010

Number of Pages: 19

Price: $1,495.00 USD

Distribution Pathways  reports on the business and technology capabilities and discusses solution options for the distribution capability in the property and casualty insurance industry. more »

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Insurance Ecosystem: Fronting the Wave

Agent Technology Spending, Drivers, and Approaches

Authors:

Karen Furtado, Partner

Mark A. Breading, Partner

Publication Date: April 23, 2010

Number of Pages: 13

Price: $995.00 USD

This research report assesses the business drivers, IT spending patterns and IT approaches of insurance agencies in North America. more »

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Distribution Dynamics

Trends, Spending, and Maturity Assessments for Insurers and Agents

Authors:

Karen Furtado, Partner

Mark A. Breading, Partner

Publication Date: May 24, 2010

Number of Pages: 17

Price: $1,495.00 USD

Distribution Dynamics reports on the current state of insurance distribution and discusses functional maturity and IT investment. more »

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SMA Top 10 Imperatives

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Mark A. Breading, Partner

Mary Ann Garwood, Partner

Publication Date: March 15, 2010

Number of Pages: 16

Price: $95.00 USD

This research report presents srategic insights on the key initiatives all insurers should be considering - the "must haves" for charting a course to recovery.   This slide deck provides insight on... more »

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Insurance Ecosystem: Supporting the Wave

IT Solution Provider Landscape

Authors:

Karen Furtado, Partner

Mark A. Breading, Partner

Publication Date: February 11, 2010

Number of Pages: 19

Price: $1,495.00 USD

This report profiles the North American IT solution provider marketplace to assess how it is evolving to meet the needs of property and casualty insurers. more »

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Insurance Ecosystem: Catching the Wave

Insurers' IT Buying Behaviors

Authors:

Deborah M. Smallwood, Founder

Mary Ann Garwood, Partner

Publication Date: January 25, 2010

Number of Pages: 24

Price: $1,495.00 USD

Part of the SMA Insurance Ecosystem Research Series, this landmark report profiles the IT buying behaviors of North American property and casualty insurance companies. The report presents valuable insight on how... more »

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Insurance Ecosystem: Managing the Wave

Technology Spending and Solution Alignment

Authors:

Karen Furtado, Partner

Mark A. Breading, Partner

Publication Date: November 12, 2009

Number of Pages: 30

Price: $1,495.00 USD

This ground-breaking research report looks at how well insurance solution offerings meet the needs and wants of insurers by analyzing where there is alignment and where gaps exist, identifying opportunities... more »

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Insurance Ecosystem: Riding the Wave

Insurer Technology Spending, Drivers, and Approaches

Authors:

Mary Ann Garwood, Partner

Deborah M. Smallwood, Founder

Publication Date: October 21, 2009

Number of Pages: 27

Price: $1,495.00 USD

As part of the SMA Insurance Ecosystem Research Series, this report is a first-of-a-kind detailed analysis of IT spending patterns in the North American property and casualty insurer environment. more »

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Insurance Ecosystem: Guide to the Marketplace

Authors:

Mark A. Breading, Partner

Deborah M. Smallwood, Founder

Publication Date: October 20, 2009

Number of Pages: 15

Price: $1,495.00 USD

The Marketplace Guide for Insurance is the foundational report in the SMA Insurance Ecosystem Research Series, providing baseline information about the insurance industry in a comprehensive yet concise manner. more »

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Agency Management Systems: Marketplace and Vendor Analysis

Satisfying today’s needs, Positioning for tomorrow’s opportunities

Authors:

Deborah M. Smallwood, Founder

Karen Furtado, Partner

Publication Date: August 4, 2009

Number of Pages: 38

Price: $1,495.00 USD

The Agency Management Systems: Marketplace and Vendor Analysis research report focuses on the business environment in the insurance agency marketplace and specifically explores the current and potential/future use of agency... more »

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InsurTech Webinar Series

Price: $499.00 USD

The three-event webinar series is the perfect roadmap for any InsurTech startup that is ready to get started, get traction, and build momentum in the insurance industry. more »

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