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How Does Your IT Budget Compare?

November 14 2013 | Deb Smallwood

In my conversations with insurers, I am frequently asked about IT investments. People want to know what the trends are around IT budgets and how their spending on information technology compares to others. To help explore these topics, we analyzed insights from our portfolio of research and did some additional...

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Innovation Strengthens Sales at Western & Southern Financial Group

November 06 2013 | Karen Furtado

Western & Southern Financial Group was recognized at the 2013 SMA Summit as a winner of an SMA Innovation in Action Award. Using next-generation technologies, a web-based, mobile-friendly needs analysis and fact-finding tool, named Financial Focus 2, was created.

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The Movement to Modernize is Gaining Momentum

November 05 2013 | Deb Smallwood

The age old conversation about legacy modernization is at last being translated into action. Insurers of all sizes are pushing forward and strategically planning for this change. While it is a tremendous undertaking as the effort extends well beyond just the core system technology, insurers are becoming clearer in their...

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Motivating and Energizing Innovation at Great American Insurance Group

October 30 2013 | Karen Furtado

Great American Insurance Group (GAIG), in recognition of their highly successful “i-Lab” innovation concept, was the recipient of an SMA Innovation in Action Award at the recent 2013 SMA Summit: INNOVATE for ADVANTAGE in Boston.

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An Innovative Shift from Reactive to Proactive at Amica Mutual Insurance Company

October 28 2013 | Karen Furtado

Looking for ways to make your organization more proactive? Amica Mutual Insurance Company provides a great example of innovation and transformation in claims. Amica was recently awarded a prestigious SMA Innovation in Action Award at the 2013 SMA Summit: INNOVATE for ADVANTAGE in Boston.

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SMA Innovation in Action Award Winners Announced

October 07 2013 | Karen Furtado

Each year SMA recognizes several insurers and solution providers with the prestigious SMA Innovation in Action Awards for demonstrating real progress in deploying next-generation technology for advantage. Winners were recently announced at the 2013 SMA Summit: INNOVATE for ADVANTAGE in Boston.

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Differentiate: Look to Other Industries to Gain Advantage

October 04 2013 | Mark Breading

Aside from gaining market edge among insurance competitors, look to outside industries to gain best practices for advantage within. At our recent SMA Summit: Innovate for Advantage, I facilitated a panel discussion on Customer Experience with Hugh Anderson, Senior Industry Principal, SAP Financial Services/Insurance; Brian Piccolo, Director, Digital Strategic Services...

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Transform: Use New Technology Differently

October 04 2013 | Deb Smallwood

Big Data & Analytics are here, and the possibilities for using the data in new ways are changing daily. Even so, this new technology will soon be commonplace. The challenge insurers now face is to begin to look at ways to use the data differently, whether it be to improve...

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Energize: Formalize Ideation within your Organization

October 03 2013 | Karen Furtado

In order to get the necessary energy behind an idea, invention, or change it needs to be well structured. Industry experts from insurance companies where innovation has helped to make significant impacts in their own organizations recently spoke at our SMA Summit: Innovate for Advantage.

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Today’s Options, Tomorrow's Requirements

October 03 2013 | Deb Smallwood

During our 2013 SMA Summit at the Mandarin Oriental in Boston, MA on September 16, an executive stated, “What is innovative today will be expected tomorrow.” That’s a powerful insight. It really goes hand-in-hand with SMA’s three keys to embracing innovation for advantage: ENERGIZE, TRANSFORM, and DIFFERENTIATE.

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