| Contact Us

And the Winner Is…Artificial Intelligence! The 2018 SMA Innovation in Action Awards

October 11 2018 | Karen Furtado

Artificial intelligence or AI stands out as one of the hottest technologies in the insurance industry in 2018. We are seeing more insurers identifying use cases, partnering, and investing in AI. 85% of insurers are investing time, money, and effort into exploring the AI family of technologies.

Read the full post »

Live From Las Vegas! It’s InsureTech Connect 2018!

October 02 2018 | Mark Breading

No doubt about it. InsureTech Connect has become the biggest and most influential tech event in the insurance industry. The entire ecosystem of insurance is well represented: insurers, InsurTech startups, incumbent tech companies, venture capitalists, industry associations, consultants – you name it. They are here.

Read the full post »

Insurer Communications with Customers: A Whole New World

September 27 2018 | Mark Breading

Common things we hear these days: “If you really want to reach me, text me.” “Send that file to me via Slack.” “I live on Facebook so send me a message on Facebook Messenger.”

Read the full post »

What’s in a Name? The Art of InsurTech Naming

September 12 2018 | Mark Breading

What is it with InsurTech brand names? Among the InsurTechs SMA is tracking (well over 1,000) are a wide range of names ranging from the clever to the practical to the bizarre. Having personal experience with naming, I can understand the challenges of finding something memorable, not already used, and...

Read the full post »

Claims is a People Business: The New Definition

September 11 2018 | Karen Pauli

Claims is a people business – virtually every claims executive I have ever met believes this. If you have ever been in a vehicle accident, experienced damage to your home or business, or been injured in a work-related incident, one of the first things that comes to mind is: I...

Read the full post »

Getting Under the Covers of Today’s P&C Digital Distribution Response

July 31 2018 | Karen Pauli

Today, the discussions around insurance distribution channels are in perpetual motion – everyone has an opinion as to where it’s going. But where is it today? What has changed? What hasn’t? And where are the investment dollars going? These are great questions, and most insurance professionals are interested in the answers.

Read the full post »

Can You Guess Who is Really Disrupting Insurance?

July 25 2018 | Karen Pauli

In a recent SMA blog, Karen Furtado, SMA partner, posed this question: “Have you ever found yourself hearing a word so frequently that it begins to lose its meaning?” (In that specific instance, the word she was referring to was “transformation.”) But, I think that everyone who reads that question...

Read the full post »

GIS: The Most Important Technology for Insurance That No One Talks About

July 19 2018 | Mark Breading

Geographic Information Systems (GIS) may conjure up images among insurers of an old technology that tends to be used by a few passionate specialists at their company. It is true that the technologies for mapping and visualization have been around for decades.

Read the full post »

The Future of P&C Insurance Distribution

July 12 2018 | Mark Breading

How much will the distribution of P&C insurance change in the next five years? This is anything but an academic question. Insurers, agents/brokers, and tech companies are all trying to read the tea leaves to position for success in a changing environment.

Read the full post »

Innovation in Action: John Hancock’s Vitality Program

June 26 2018 | Deb Smallwood

There’s more to staying healthy than eating your fruits and vegetables – and John Hancock Insurance Company knows it.

Read the full post »

1 2 3 4 526