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The 2016 SMA Innovation in Action Awards: What Does a Next-Gen Insurer Look Like?

September 27 2016 | Karen Furtado

SMA has announced the winners of the 2016 SMA Innovation in Action Awards for Insurers, recognizing four insurers whose ground-breaking projects and initiatives enable them to advance on their transformation journeys toward becoming Next-Gen Insurers.

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The New Digital Ecosystems: Not Your Father’s Insurance Industry

September 22 2016 | Mark Breading

If there were any doubts that the insurance industry is innovating and transforming, all doubts were dispelled at the 2016 SMA Summit. Insurer after insurer described innovative new business models, products, and uses of emerging technologies.

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Emerging Technologies: Best Dream or Worst Nightmare for P&C Insurers?

September 15 2016 | Mark Breading

Everyone is talking about emerging technologies. Kids want drones for their birthdays. Runners want the latest in fitness wearables. Building managers want smart energy solutions. Farmers want sensors in their fields. The list could go on and include examples from practically every human endeavor.

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Does InsurTech Matter?

September 08 2016 | Mark Breading

By now, you might be getting tired of hearing the term InsurTech. You may also be annoyed at everyone telling you about industry disruption. But there is no question that there is a high level of buzz, excitement, investment, and activity in the InsurTech space.

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Transportation Transformation: Poised for Takeoff

August 25 2016 | Mark Breading

The progress of mankind has relied heavily on technology advancement in two key areas: transportation and communications. Communications technologies, for moving information from one place to another and presenting that information to people in new and different ways, have been instrumental to the progress of civilization.

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Watching the Rio 2016 Olympics for Advantage: Big Data and Analytics

August 17 2016 | Deb Smallwood

I love watching the Olympic Games and Rio 2016 has been no different. The fanfare, the stories of the athletes, and of course the competition. It is a showcase of the absolute best in sports and it I think the Games teach us things about our place in the world...

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Virtual Reality in Insurance: Slow Down, You Move Too Fast

August 08 2016 | Mark Breading

Virtual reality seems like one of those emerging technologies with limited applicability to insurance. Its widespread adoption may still be a few years away, and how does it relate to insurance anyway? I’ve tested out a few VR headsets over the past few months and have come to realize that...

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In Claims, All Roads Lead to Innovation

August 04 2016 | Karen Furtado

Claims is making great progress on the innovation journey. Over the past few years, claims organizations have been adopting a more innovative culture that furthers their progress in the areas of efficiency, effectiveness, and customer experience.

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Our Changing Insurance World: Bridging Today to Tomorrow Part 2

August 02 2016 | Deb Smallwood

In part one of this blog, we looked at the transformational changes insurers are facing and the need to build bridges between today’s world and the future. Now it’s time to look at “the hows” – How do you respond? … How do you set a call to build those...

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Why Customer Experience Should Not Be the Reason for Arm Wrestling

August 01 2016 | Karen Pauli

When I was a kid growing up in Wisconsin, arm wrestling was a big deal. I am not exactly certain why that was the case, but my guess is that it was because the winters in Wisconsin are really long and really cold.

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