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The 5 Big Initiatives in Commercial Lines: Big Shifts in Priority = Transformation in Action

February 12 2018 | Deb Smallwood

Transformation is underway in P&C commercial lines – finally! The nature and speed of the transformation will play out quite differently for small/medium/large commercial, workers’ comp, and specialty lines. And the stage of the transformation journey may be very different based on business strategies, the appetite for innovation, emerging technologies,...

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Innovation Is Really Happening in Insurance

February 08 2018 | Deb Smallwood

We talk about innovation all time. Yes, it is mandatory. Yes, your competitors are doing it. Yes, it means fundamental changes within an organization. But what does innovation really mean, and where do you start?

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Insurer Strategies in 2018: The New Balancing Act

February 05 2018 | Mark Breading

Senior executives at insurance companies, like their peers in other industries, are charged with developing and executing the right set of strategies that will lead to success. In years past, strategists at insurance companies have had at their disposal a relatively standard array of strategies to chose from, their job...

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SMA 2018 Predictions: A Year of Shifts, Pivots, and Turns

February 01 2018 | Deb Smallwood

It’s an amazing time to be in insurance. Our industry is responding to external influencers, the possibilities of emerging technologies, and the explosion of InsurTech. 2018 is shaping up to be a year filled with more shifts, pivots, and turns … and the needle will move towards progress.

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Distracted Living: What It Means for Insurance

January 29 2018 | Mark Breading

One important trend in society over the past decade is our increasing ability to create and consume a seemingly unlimited amount of digital content. Whether the content is for information, entertainment, or commerce, the result is that most people are staring at screens of various sizes and swiping, typing, pinching,...

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Agents and Brokers are Dead: Wait - Not So Fast!

January 23 2018 | Karen Pauli

For the past several years, a significant number of individuals and new-breed companies have emphatically stated that independent agents and brokers are dead. They don’t serve the needs of today’s consumers. They are behind the times from a technology standpoint. They are difficult to deal with.

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Innovation is Mandatory, No Longer an Option in Insurance

January 17 2018 | Deb Smallwood

Every year, for the last six years, SMA has completed its Innovation in Insurance research report. Our insights are based on targeted research, experience in the industry, and insights from our customers. It is with our unique lens that we investigate and analyze innovation in insurance to share trends and...

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Top 10 Lists from CES2018

January 15 2018 | Mark Breading

CES (formerly known as the Consumer Electronics Show), has become the biggest tech event in the world. CES2018 is so massive that there could probably be fifty different Top 10 lists. Here are just a few of mine that I hope you will find interesting and useful. 

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CES2018: Perspectives on the Future of Mobility

January 12 2018 | Mark Breading

The way that people and goods move around in the future will be very different from what we are used to today. In fact, a number of technologies and demographic/sociological factors are going to converge to create a new era of mobility.

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CES2018: The User Interface Is Front and Center

January 10 2018 | Mark Breading

This year’s CES is no less mind-boggling than prior years. With 2.7 million square feet of exhibition space, about 4,000 exhibitors, hundreds of sessions, and 180,000 people, it is virtually impossible to take it all in.

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