The insurance industry is abuzz with the recent announcement of a joint venture between Accenture and Apax Partners, a private equity group, to further develop Duck Creek solutions into end-to-end, cloud-based core systems. Significant outside capital has become a game changer in the industry in general, but this is a...
We are surrounded by amazing technology that permeates almost every facet of life and business. Fifty-plus years into the information age, our world is fundamentally different from the mid-20th century. The way we communicate, learn, travel, and plan is aided by a wide variety of technologies.
We often use innovation and transformation synonymously. Both words evoke thoughts of change and modernization. Both innovation and transformation are important outcomes of the change management life cycle. We know that innovation is occurring all around us, and in simple terms, it is finding new ways to improve or change...
Having just come through the Super Tuesday's Presidential Primaries and all of the associated media coverage, it made me reflect on how candidates interact with their constituencies and the lessons insurers can learn.
Change is coming from all directions and with it comes both opportunity and peril. Companies outside the insurance industry are placing their bets on what they believe will be "the next big thing" that will be a success and revolutionize the industry (and make them fortunes).
If you’ve been following the developments in wearables, smart homes, connected cars, and many other emerging technologies and trends, your head is probably spinning. There are so many new companies, new products, new data sources, and new business models that the potential for industry transformation is huge.
"The Google Compare service itself hasn’t driven the success we hoped for." Google Compare announced in an email to its partners that it would be shutting down its insurance and financial products comparison service tools in the US and UK as of March 23.
As always, the beginning of a new year prompts predictions on what this year will bring us. Some of those predictions are based on extensive research, others more on crystal-ball gazing. It has been interesting, especially this year, to see what everybody has come up with since the predictions covered...
Mention the acronym CRM and you’ll probably get varying responses from insurers. Some remember customer relationship management as a painful experience from a prior era that they would rather forget. Certainly some insurers found great value in CRM and have extended and relied on these solutions up to the current day.
Recently, I ran across a local news story that just might have some surprising applications for insurers. In early January, several swans in Bedford, MA had to be rescued from a frozen pond. As the temperature plunged overnight, the swans had become trapped in the ice.