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For questions, please contact:

Karen Furtado
SMA Partner




Deadline has passed. No longer accepting submissions.


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What is the eligibility timeframe for projects, initiatives, or solution/service implementations?

The project, initiative, or solution/service implementation must have been completed between January 1, 2017, and April 30, 2018, to be eligible for an award.

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What is the submission deadline?

Submissions must be received no later than June 30, 2018, in order to be eligible for an award.

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What information is needed to submit for the award?

PDFs of submission award information for the insurer awards and the solution provider awards are available for download.

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How do we submit for the award?

Submissions must be made through the SMA website. Forms and instructions are available at strategymeetsaction.com/awards.

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When will the winners be notified?

All participants will be notified in August.

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When will awards be presented?

SMA will announce the winners on Sunday, September 16, 2018, at the Welcome Reception for the SMA Summit and present the awards to a representative from each winning company. SMA will recognize the achievements of the award winners during the 2018 SMA Summit: Transformation in Action at the Mandarin Oriental, Boston on Monday, September 17. Winners will also take part in the Summit to give all participants the chance to learn from the winners’ examples of innovation in action.

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 Are MGAs eligible for the awards?

 Yes. MGAs should submit in the insurer category. Click here for the insurer award submission form. 

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Our project/initiative did not use a specific technology, solution, or service. Are we still eligible for an award?

Yes. Innovation is more than just technology, although technology can be a significant component of innovation. If you have made innovative changes to your business models or processes, staffing model, operations, or culture, you are an excellent candidate for an award.

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We do not have metrics on our project/initiative. Are we still eligible for an award?

Yes. We would like to know how you determined the project to be a success and what its impact has been on your company or clients. The judges would like to see any metrics that you have, but we understand that not all projects have quantifiable results.

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We are not an insurance-specific solution provider, but we have an innovative solution/service that is used by insurers or MGAs. Are we still eligible for an award?

Yes. Any solution provider active in the insurance industry is eligible for an award as long as they can demonstrate the innovative effect that their solution/service has had specifically for insurers or MGAs.

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If we are still in the process of implementing a solution/service but are not live by April 30, 2018, are we still eligible for an award?

No. The solution or service must have gone live with an insurer or MGA between January 1, 2017, and April 30, 2018, in order to be eligible for an award. However, limited go-live and proof-of-concept implementations are acceptable.

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Who selects the winners?

The Strategy Meets Action analyst team will evaluate the submissions and select the winners in the insurer category. A panel of insurers will evaluate the submissions and select the winner in the solution provider category.

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Who has won SMA Innovation in Action Awards in the past?

Winners from 2017 include Liberty Mutual, TAL, and Grange Insurance Company in the insurer category. Intellect SEEC and TrueMotion won in the solution provider category. More detailed information on the 2017 winning initiatives and solutions is available for both insurers and solution providers.

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Further questions

If you have any further questions, please contact Karen Furtado, SMA Partner, at kfurtado@strategymeetsaction.com or 978.239.2741.

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