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Key Strategic Initiatives Are Transforming P&C Personal Lines

February 28 2018 | Mark Breading

Property/casualty personal lines are under pressure unlike any other time in history. The risk landscape is evolving as some circumstances result in increased losses (distracted driving, increased CATs), while others hold the promise to dramatically reduce risk (autonomous vehicles, the IoT). Customer expectations and demands continue to change.

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Insurer Strategies in 2018: The New Balancing Act

February 05 2018 | Mark Breading

Senior executives at insurance companies, like their peers in other industries, are charged with developing and executing the right set of strategies that will lead to success. In years past, strategists at insurance companies have had at their disposal a relatively standard array of strategies to choose from, their job...

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Distracted Living: What It Means for Insurance

January 29 2018 | Mark Breading

One important trend in society over the past decade is our increasing ability to create and consume a seemingly unlimited amount of digital content. Whether the content is for information, entertainment, or commerce, the result is that most people are staring at screens of various sizes and swiping, typing, pinching,...

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Top 10 Lists from CES2018

January 15 2018 | Mark Breading

CES (formerly known as the Consumer Electronics Show), has become the biggest tech event in the world. CES2018 is so massive that there could probably be fifty different Top 10 lists. Here are just a few of mine that I hope you will find interesting and useful. 

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CES2018: Perspectives on the Future of Mobility

January 12 2018 | Mark Breading

The way that people and goods move around in the future will be very different from what we are used to today. In fact, a number of technologies and demographic/sociological factors are going to converge to create a new era of mobility.

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CES2018: The User Interface Is Front and Center

January 10 2018 | Mark Breading

This year’s CES is no less mind-boggling than prior years. With 2.7 million square feet of exhibition space, about 4,000 exhibitors, hundreds of sessions, and 180,000 people, it is virtually impossible to take it all in.

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InsurTech: Where’s the Beef?

January 03 2018 | Mark Breading

In 1984, Wendy’s introduced a new ad campaign with the tag line “Where’s the Beef?” The campaign was so successful that the phrase “Where’s the Beef” made it into the popular vernacular as a way to question whether there was any substance or any tangible result from an activity.

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Emerging Tech in P&C Insurance: It’s Not About the Technology

December 06 2017 | Mark Breading

Insurers are acutely aware that a whole host of emerging technologies are poised to change the industry, in some cases, very dramatically. It is both exciting and scary for industry executives to contemplate the implications of driverless vehicles, artificial intelligence, the Internet of Things, wearables, and many other important technologies.

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Here, There, and Everywhere: AI in P&C Insurance

November 14 2017 | Mark Breading

Artificial intelligence (AI) is a term for a very broad array of technologies that mimic human cognition and activities; they can also discover patterns and relationships that go beyond anything humans are capable of. Depending on your view, AI will either be a great boon to human society and business,...

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The Life Insurance Claims Experience: Room for Improvement

November 01 2017 | Mark Breading

Recently, I assisted a relative after the passing of her spouse. There were four life insurance policies from three different companies – with claims to file and distribution options to evaluate. Understanding the terms of the policies and the possible distribution choices was a challenge and required advice from a...

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