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What are Insurers’ Top Talent Objectives in the Post-Pandemic Era?

May 16 2022 | Mark Breading

The pandemic has altered life in so many ways over the past two years. And one change that will likely stick around for years to come is the new workforce dynamic. The competition to attract top talent is as fierce as ever as industries contend against the Great Resignation, the...

Tags: Talent

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P&C Personal Lines Insurers: Viewing Key Strategic Initiatives Through A New Lens

March 08 2022 | Mark Breading

Personal lines insurers are no stranger to widespread digital transformation and innovation, having been at the forefront of these changes for the past decade. When the pandemic hit in 2020, personal lines insurers responded in different ways.

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How are P&C Commercial Insurers Progressing with Their Strategic Initiatives in 2022?

February 24 2022 | Mark Breading

When the pandemic hit in 2020, many property and casualty commercial insurers had to pause, stabilize, and reprioritize their digital transformation plans amid lower business volumes, economic lockdowns, and an uncertain financial environment. But that all changed in 2021 as commercial insurers pressed the pedal to the metal to accelerate...

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Five Predictions for Property and Casualty Insurance in 2022

January 18 2022 | Deb Smallwood | Mark Breading

The insurance industry faced a sobering wake-up call when the pandemic exposed just how unprepared insurers’ digital capabilities were in a crisis. But, in the past two years – particularly in 2021 – the industry has accelerated its digital development, making significant leaps forward in technology investments, workforce evolution, and...

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Are MGAs’ Digital Capabilities Ready for the Distribution Revolution?

November 30 2021 | Mark Breading

It would not be an understatement to say that Managing General Agent (MGA) and Managing General Underwriter (MGU) business has exploded in the past five years. Today, MGAs and their MGU cousins account for approximately $60 billion in premium flow, up from $25 billion in 2012.

Tags: Distribution

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How P&C Insurers Can Assess Their Digital Maturity

November 04 2021 | Deb Smallwood | Mark Breading

The Strategy Meets Action Digital Maturity Model

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Why Automation in P&C Creates the Need for More Human Experts

October 15 2021 | Mark Breading

The P&C industry has been on an automation path for many years. When the pandemic hit, it became a catalyst for accelerating automation and digital transformation. Straight-through processing, self-service portals, virtual inspections, and digital payments are just a few of the areas that insurers put a sharper focus on.

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InsureTech Connect 2021: It’s all about the people

October 08 2021 | Mark Breading

Participating in ITC2021 was a blast! It was great to see so many people in person for the first time in a couple of years. But aside from the joy everyone was experiencing in just being together, there was a very serious undercurrent to the event.

Tags: insurtech

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The P&C Claims Adjuster Role is Dead. Long Live the Claims Adjuster!

September 17 2021 | Mark Breading

Decades ago, a refrain began that predicted the death of the insurance agent. The Internet was going to cut out the middleman! Disintermediation would result in the demise of the traditional insurance agent! But here we are – years later – and distribution intermediaries such as agents, brokers, wholesalers, and...

Tags: Claims

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Personal Lines Distribution: Digital Capabilities Continue to Evolve and Expand

September 09 2021 | Mark Breading

Within the insurance industry, the personal lines sector has frequently been the pioneer in building and enhancing digital capabilities. With increasing demands from both policyholders and distribution partners for digital solutions, technology innovation was and remains imperative to both staying relevant and increasing market share.

Tags: Distribution, Personal Lines

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