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Personal Lines Channel Strategies Break From the Status Quo

November 30 2022 | Mark Breading

Personal lines insurance rarely sticks with the status quo for long – think of the wealth of changes that have occurred in the past two years. Societal forces, such as the pandemic and inflation, paired with ongoing changes across the industry, are pressing insurers to reevaluate their business priorities, strategies,...

Tags: Distribution

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Commercial Lines Insurers Cannot Afford to Stand Idle in Today’s Channel Environment

November 07 2022 | Mark Breading

Aggressive channel expansion plans are nothing new to commercial lines insurers. In fact, many insurers have built relationships, technology capabilities, and brand recognition for years to form the foundation for their channel strategies today. But 2022 is presenting new challenges that are forcing insurers to shift their channel focus –...

Tags: Distribution

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How Satisfied are Agencies with Insurers’ Digital Capabilities in Personal Lines?

October 11 2022 | Mark Breading

Perhaps no other business segment in insurance has seen the ripple effects of distribution changes like personal lines. Agencies and insurers focused on the segment are often the pioneers of innovative, new approaches in distribution. In recent years, agencies have progressed leaps and bounds in automating business with carriers that...

Tags: Distribution

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Today’s Leading P&C Claims InsurTechs: 20 Making a Difference

September 09 2022 | Mark Breading

Anyone who says InsurTech is an up-and-coming space hasn’t been paying close enough attention. The InsurTech movement, which began around 2010, is long past its infancy and is both maturing and evolving. This is especially true in the P&C claims space, where companies are gaining traction and having a significant...

Tags: Claims, InsurTech

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Personal Lines Distribution: From Agents First to Agents Last?

July 07 2022 | Mark Breading

Let me begin by saying I am a big fan of agents, and I believe they will play a vital role in personal lines distribution for a long time to come. Clearly, direct distribution models in personal lines, and the prominent companies that feature them, have gained traction and market...

Tags: Distribution

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What are Insurers’ Top Talent Objectives in the Post-Pandemic Era?

May 16 2022 | Mark Breading

The pandemic has altered life in so many ways over the past two years. And one change that will likely stick around for years to come is the new workforce dynamic. The competition to attract top talent is as fierce as ever as industries contend against the Great Resignation, the...

Tags: Talent

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P&C Personal Lines Insurers: Viewing Key Strategic Initiatives Through A New Lens

March 08 2022 | Mark Breading

Personal lines insurers are no stranger to widespread digital transformation and innovation, having been at the forefront of these changes for the past decade. When the pandemic hit in 2020, personal lines insurers responded in different ways.

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How are P&C Commercial Insurers Progressing with Their Strategic Initiatives in 2022?

February 24 2022 | Mark Breading

When the pandemic hit in 2020, many property and casualty commercial insurers had to pause, stabilize, and reprioritize their digital transformation plans amid lower business volumes, economic lockdowns, and an uncertain financial environment. But that all changed in 2021 as commercial insurers pressed the pedal to the metal to accelerate...

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Five Predictions for Property and Casualty Insurance in 2022

January 18 2022 | Deb Smallwood | Mark Breading

The insurance industry faced a sobering wake-up call when the pandemic exposed just how unprepared insurers’ digital capabilities were in a crisis. But, in the past two years – particularly in 2021 – the industry has accelerated its digital development, making significant leaps forward in technology investments, workforce evolution, and...

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Are MGAs’ Digital Capabilities Ready for the Distribution Revolution?

November 30 2021 | Mark Breading

It would not be an understatement to say that Managing General Agent (MGA) and Managing General Underwriter (MGU) business has exploded in the past five years. Today, MGAs and their MGU cousins account for approximately $60 billion in premium flow, up from $25 billion in 2012.

Tags: Distribution

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