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Viewing entries written by Karen Pauli

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A New Bet on The Insurance Technology Leaders of the Future

November 21 2019 | Karen Pauli

In five years, the premier insurance technology providers will be Aon, Marsh, Munich Re, Swiss Re, and Allianz. This is a fairly radical statement to make, but it is not made without evidence and support. The following five announcements lead me to this conclusion:

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Claims – Caught Between a Rock and a Hard Place – No More!

November 14 2019 | Karen Pauli

According to the Grammarist.com, the phrase “caught between a rock and a hard place” came about in the early 1900s in Bisbee, Arizona, where miners who were seeking better working conditions pushed the mine owners for improvements.

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The Homeowners Insurance Quoting Process: Is It Improving?

August 28 2019 | Karen Pauli

One of the big areas of focus across the insurance industry, in general, has been to streamline the application/quoting process. Whether it’s agents who are submitting applications for their customers or individuals and business owners filling out their own applications, there is a clear recognition that faster and simpler is...

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Product Proliferation – Don’t Let the Trends Pull You In

August 15 2019 | Karen Pauli

Our digital world has changed many things in a blink of an eye, it seems. I don’t need to remind you. There are tens upon tens of blogs that remind us of all the ways digital has – or sometimes has not – changed the business of insurance.

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The Reinsurers Are Coming – And It Might Not Be How You Expected

July 31 2019 | Karen Pauli

It is always exciting to see industry results – particularly those that rank insurers by premium size. It is probably the competitive nature that lies within most of us that gets a bit of a thrill out of seeing which insurer is gaining position and which is losing position.

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2019 Commercial Lines Strategies: Stepping Up to The Plate

January 24 2019 | Karen Pauli

Given that this blog is coming out in January, a baseball reference in the title might seem a wee bit out-of-season. Should it be a football reference? Perhaps. But SMA’s recent report, 2019 Strategic Initiatives: P&C Commercial Lines, is future focused.

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In 2019, AI Will Step Out of the Headlines and Into Practical Solutions

December 19 2018 | Karen Pauli

For 2018, SMA’s prediction was that AI was going to be the dominant headline. And in fact, that was the case. Virtually every entity that has a place in the insurance industry found a discussion thread around AI.

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Data Prefill: Now You See It, Now You Don’t

November 29 2018 | Karen Pauli

Frequently at children’s birthday parties, a guest magician will utter the well-worn phrase “now you see it, now you don’t” – and a bouquet of flowers disappears. For many, it’s a heartwarming memory. But what does that have to do with insurance? It relates to the vast quantity of questions...

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Emerging Technologies in Commercial Lines: Vive La Difference!

October 15 2018 | Karen Pauli

Historically, technology adoption within commercial lines organizations has been met with a wall of push-back, largely related to commercial lines being wrapped in a cloak of “art versus science” thinking. Because of risk and product complexity, commercial lines organizations believed that only highly trained and seasoned humans could be involved...

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Claims is a People Business: The New Definition

September 11 2018 | Karen Pauli

Claims is a people business – virtually every claims executive I have ever met believes this. If you have ever been in a vehicle accident, experienced damage to your home or business, or been injured in a work-related incident, one of the first things that comes to mind is: I...

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