| Contact Us

Viewing entries written by Karen Pauli

< Show all Articles

To Be InsurTech or Not to Be InsurTech – Is No Longer the Question

May 24 2018 | Karen Pauli

It is probably a bit presumptuous to liken the InsurTech startup movement to Hamlet’s famous “To Be or Not to Be” soliloquy. It is, after all, a well-known and historical Shakespearean reference. However, the similarity is in the questions asked, and such a question has probably been asked prior to...

Read the full post »

Three Ways L&A Insurers Are Smarter Than P&C Insurers

April 03 2018 | Karen Pauli

In many quarters, the above title could be fighting words! Since I can’t even watch an Olympic boxing match, much less an all-out fight, let me explain.

Read the full post »

Agents and Brokers are Dead: Wait - Not So Fast!

January 23 2018 | Karen Pauli

For the past several years, a significant number of individuals and new-breed companies have emphatically stated that independent agents and brokers are dead. They don’t serve the needs of today’s consumers. They are behind the times from a technology standpoint. They are difficult to deal with.

Read the full post »

Life Isn’t a Bowl of Cherries – It’s Customer Analytics

October 09 2017 | Karen Pauli

In 1931, Ethel Merman sang a song titled “Life Is Just a Bowl of Cherries.” The phrase “life is a bowl of cherries” carried on – meaning that life is carefree. The L&A industry certainly can’t adopt this phrase because generating profit and growth has been significantly challenging since the...

Read the full post »

Why Refocusing on Data and Analytics is Critical

August 31 2017 | Karen Pauli

Data and analytics is a phrase that is probably in 75% of articles and blogs written today. In fact, data and analytics is used so frequently that it almost appears to be one word – dataandanalytics.

Read the full post »

Telematics: A Claims Adjuster’s New BFF

May 23 2017 | Karen Pauli

Nobody can have too many BFF’s (that’s best friends forever in today’s texting-driven vernacular).  That statement goes double for claims adjusters who are frequently seen as “bad guys” because of all the difficult-to-understand complexities of the adjusting process.

Read the full post »

Fraud is Not a Cost of Doing Business – and Emerging Tech is Here to Prove It!

March 21 2017 | Karen Pauli

Fraud has long been a significant problem for the insurance industry – actually since the very beginning of insurance at Lloyd’s coffee house. The Coalition Against Insurance Fraud indicates that 5-10% of claims costs are related to fraud, with over 30% of insurers reporting as much as 20% of claims...

Read the full post »

MGA 4.0 – Why InsurTech is Changing the Game Again

February 20 2017 | Karen Pauli

The journey, over time, of the insurance Managing General Agent (MGA) is an interesting one. In their original manifestation in the late 1800s/early 1900s, MGAs were a way for east-coast insurers to get their products west, without having to commit their own resources – clearly a valuable business model.

Read the full post »

Autonomous Vehicles Keeping You Awake at Night? You’ve Got the Wrong Problem.

February 07 2017 | Karen Pauli

A good number of prognosticators are loudly heralding the end of auto insurance and the insurers that rely on this income stream – due to the arrival of autonomous vehicles. While there is no doubt that auto insurance will change over time due to autonomous vehicles, the doomsday folks paint...

Read the full post »

The Broadening Horizon of Analytics in Core: How Acquisitions Are Reshaping the Landscape

February 02 2017 | Karen Pauli

With last week’s announcement that Insurity has acquired Valen Analytics, the core and analytics landscape has changed again. We have been tracking M&A activity and outside investments in the core systems space for some time, and the past year has seen a marked trend toward the acquisition of data and...

Read the full post »

1 2 3