Viewing entries written by Karen Furtado

Insurers Are Catching the Innovation Wave
As the June 30 deadline approaches for this year’s SMA Innovation in Action Awards, I’m looking forward to seeing the innovative strides that insurers and solution providers have made in the past year. The market is changing so quickly that adaptability is key.

What Does Innovation in Action Look Like? The Opening of SMA’s Annual Awards Program
If you were trying to communicate “innovation” in a game of charades, how would you do it? What would it look like? We talk a lot about innovation throughout our industry and across the wider digital world, but do you have an example that insurers are doing right now that...

Are Core Systems in the Seventh Inning Stretch? Is It Time for a New Game?
After Opening Day of baseball season last week and the release of SMA’s new report on core systems buying trends, I realized that you could equate the progress being made in core modernization with that of a baseball game.

The "Smart" Experience: Making a Home Smart Holds Valuable Lessons for Insurers
During this past year, I built a home in the White Mountains of NH and determined early on that it would be a “Smart Home.” Now, I should tell you that my profession involves speaking about InsurTech trends often, so you would think that this would not be a difficult...

The Clock Is Ticking ... and Stops for No One
If you feel like insurance is changing faster every day, you’re not alone. According to our most recent research, published in 2017 Insurance Technology Priorities and Spending, 37% of insurers reported that the pace of change is keeping them up at night.

2016: Core Systems’ Year of Capital Investments
The significant capital investments at work in the InsurTech world have also been active in the core systems space, including both new private equity and venture capital funding sources. Within the last week, two separate announcements in the core systems industry illustrate a trend we have seen throughout 2016: companies...

Next-Gen Strategies: Bridges That Withstand the Test of Time
The strategic bridges that insurers need to build to get them from today to tomorrow was a major theme of the 2016 SMA Annual Summit in September. For inspiration, we discussed real-life bridges that had stood the test of time and those that had not been successful.

The 2016 SMA Innovation in Action Awards: How Can Solution Providers Contribute to the Success of the Next-Gen Insurer?
SMA has announced the winners of the 2016 SMA Innovation in Action Awards for Solution Providers. The awards were presented to four solution providers for offering innovative solutions or services that enable insurers to make real progress in their transformation journeys toward becoming Next-Gen Insurers.

The 2016 SMA Innovation in Action Awards: What Does a Next-Gen Insurer Look Like?
SMA has announced the winners of the 2016 SMA Innovation in Action Awards for Insurers, recognizing four insurers whose ground-breaking projects and initiatives enable them to advance on their transformation journeys toward becoming Next-Gen Insurers.

In Claims, All Roads Lead to Innovation
Claims is making great progress on the innovation journey. Over the past few years, claims organizations have been adopting a more innovative culture that furthers their progress in the areas of efficiency, effectiveness, and customer experience.