| Contact Us

Viewing entries written by Deb Smallwood

< Show all Articles

2018 Commercial Lines Projects: Top 5 Themes

March 27 2018 | Deb Smallwood

SMA has tracked the changing course of business and technology projects in the insurance industry for nine years. Our recent research study for our Strategic Initiatives in Insurance series and our work with insurers shows that the P&C commercial lines industry is going through change – change that is having...

Read the full post »

2018 Personal Lines: Top Business and Technology Projects

March 22 2018 | Deb Smallwood

SMA has tracked the changing course of business and technology projects in the insurance industry for nine years. Our recent research for the Strategic Initiatives in Insurance series and our work with insurers clearly support the fact that the P&C industry is changing, especially in the personal lines arena.

Read the full post »

Liberty Mutual’s Bold Strategic Decision Comes With a Price

March 21 2018 | Deb Smallwood

As originally published in Insurance Innovation Reporter

Read the full post »

The 5 Big Initiatives in Commercial Lines: Big Shifts in Priority = Transformation in Action

February 12 2018 | Deb Smallwood

Transformation is underway in P&C commercial lines – finally! The nature and speed of the transformation will play out quite differently for small/medium/large commercial, workers’ comp, and specialty lines. And the stage of the transformation journey may be very different based on business strategies, the appetite for innovation, emerging technologies,...

Read the full post »

Innovation Is Really Happening in Insurance

February 08 2018 | Deb Smallwood

We talk about innovation all time. Yes, it is mandatory. Yes, your competitors are doing it. Yes, it means fundamental changes within an organization. But what does innovation really mean, and where do you start?

Read the full post »

SMA 2018 Predictions: A Year of Shifts, Pivots, and Turns

February 01 2018 | Deb Smallwood

It’s an amazing time to be in insurance. Our industry is responding to external influencers, the possibilities of emerging technologies, and the explosion of InsurTech. 2018 is shaping up to be a year filled with more shifts, pivots, and turns … and the needle will move towards progress.

Read the full post »

Innovation is Mandatory, No Longer an Option in Insurance

January 17 2018 | Deb Smallwood

Every year, for the last six years, SMA has completed its Innovation in Insurance research report. Our insights are based on targeted research, experience in the industry, and insights from our customers. It is with our unique lens that we investigate and analyze innovation in insurance to share trends and...

Read the full post »

SMA Top 10 Lists: Looking Back, Looking Forward

August 15 2017 | Deb Smallwood

As part of our celebration for 10 years of Strategy Meets Action (SMA), we are thrilled to have released our latest e-book, available for download: Insurance Transformation: Looking 10 Years Back, Looking 10 Years Forward. The book is based on SMA research, observations, and experience; provides an interesting view of...

Read the full post »

SMA at 10: Looking Back, Looking Forward

July 26 2017 | Deb Smallwood

Ten years ago this month, I launched Strategy Meets Action with not much more than a vision of the untapped possibilities for insurance enabled by innovation and transformation. The possibilities, I always knew, were infinite. But there was a gap that needed to be filled – by a firm that...

Read the full post »

Top 10 Lessons Learned: Past Insurance Innovation Pivots

July 20 2017 | Deb Smallwood

Some of the best innovation success stories are built out of the lessons learned from watching the attempts of others as they either falter or flourish. SMA regularly works with insurers and studies their innovation approaches, behaviors, and initiatives across insurance and many other industries.

Read the full post »

1 2 3 47