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Looking at the Insurance World Through Digital Transformation Glasses

April 26 2018 | Deb Smallwood

Extraordinary change is taking place throughout the insurance industry and everything that surrounds it. The whole world is going digital. It’s the new reality, and there is no getting around it. But just the word or even the idea of digital has many people, insurers included, pondering the basic and...

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Innovation, Optional? Not Anymore

April 24 2018 | Karen Furtado

Innovation was not a word commonly used within insurance companies seven years ago. The good news – the world has changed! Innovation is now flourishing throughout the insurance industry. Since Strategy Meets Action founded the SMA Innovation in Action Awards for insurers and solution providers in 2012, innovation has assumed...

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Top Tech Mega-Trends With Big Implications for Insurance

April 12 2018 | Mark Breading

It used to be common to say that “technology is marching forward, improving business and society.” But today, it would be more accurate to say that technology is sprinting forward – with progress at breakneck speed and breakthroughs happening in multiple fields on a regular basis.

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Is the InsurTech Movement Maturing?

April 05 2018 | Mark Breading

The investment and activity related to the InsurTech movement that began about 4-5 years ago show few signs of abating. If anything, the movement is transitioning into a new phase. But before even evaluating whether InsurTech is maturing, it is important to set some definitions and boundaries.

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Three Ways L&A Insurers Are Smarter Than P&C Insurers

April 03 2018 | Karen Pauli

In many quarters, the above title could be fighting words! Since I can’t even watch an Olympic boxing match, much less an all-out fight, let me explain.

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2018 Commercial Lines Projects: Top 5 Themes

March 27 2018 | Deb Smallwood

SMA has tracked the changing course of business and technology projects in the insurance industry for nine years. Our recent research study for our Strategic Initiatives in Insurance series and our work with insurers shows that the P&C commercial lines industry is going through change – change that is having...

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2018 Personal Lines: Top Business and Technology Projects

March 22 2018 | Deb Smallwood

SMA has tracked the changing course of business and technology projects in the insurance industry for nine years. Our recent research for the Strategic Initiatives in Insurance series and our work with insurers clearly support the fact that the P&C industry is changing, especially in the personal lines arena.

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Liberty Mutual’s Bold Strategic Decision Comes With a Price

March 21 2018 | Deb Smallwood

As originally published in Insurance Innovation Reporter

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Key Strategic Initiatives Are Transforming P&C Personal Lines

February 28 2018 | Mark Breading

Property/casualty personal lines are under pressure unlike any other time in history. The risk landscape is evolving as some circumstances result in increased losses (distracted driving, increased CATs), while others hold the promise to dramatically reduce risk (autonomous vehicles, the IoT). Customer expectations and demands continue to change.

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The 5 Big Initiatives in Commercial Lines: Big Shifts in Priority = Transformation in Action

February 12 2018 | Deb Smallwood

Transformation is underway in P&C commercial lines – finally! The nature and speed of the transformation will play out quite differently for small/medium/large commercial, workers’ comp, and specialty lines. And the stage of the transformation journey may be very different based on business strategies, the appetite for innovation, emerging technologies,...

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