
The Moment of Truth: Will COVID-19 Disrupt the InsurTech Movement?
If there is one thing that we have all learned with the spread of COVID-19, it is that there is virtually no industry that is immune to its impact. The global pandemic is disrupting the daily lives of individuals, the operations of businesses, the activities of governments, and even the...

The Moment of Truth: Will COVID-19 Be The Tipping Point for Digital Transformation?
Countless articles about the implications of COVID-19 on the insurance industry are circulating in the digital universe. Many aspects of the industry will be affected, but the ultimate impact depends on the length and magnitude of the virus crisis, something that is difficult to predict.

The Moment of Truth: Insurance Is Standing Strong
In a blink of an eye – the world – society – and all of humanity – are being stressed and tested at every level imaginable due to the rapid spread of COVID-19. No one could ever have imagined or planned what this could really be like … including our industry.

InsurTech: A Decade Gone, A Decade Ahead
The InsurTech movement has been underway for the better part of a decade. Now that we have entered the 2020s, it might be worth exploring what could be on the horizon for InsurTech over the next ten years.

Personal Lines Workforce Modernization: What’s the Price Tag?
For me, one of the happiest, most inspiring headlines I’ve seen in recent months read – “Nationwide announces five-year, $160M Future of Work investment.” Finally, an insurer was putting a stake in the ground, announcing a major commitment to address a looming and significant reality – the nature of work...

Commercial Lines Insurance Transformation: Kicking It Into High Gear
Transformation is fast becoming the next overused word in insurance, right behind digital and innovation. But the fact that so many commercial lines insurers are talking about transformation indicates a reality – there is definitely fundamental change underway.

CES2020: The Rise of a New DWI (Driving While Interacting?)
At CES2020 and the related Consumer Telematics Show (CTS) in Las Vegas, the vision of the fully connected car with a range of in-car digital services was very prominent. Significant progress has been made in implementing devices, apps, and new digital capabilities for the occupants of the vehicle.

CES2020: These Are a Few of My Favorite Things
After walking a great part of the 2.9 million square feet of floor space, visiting hundreds of booths, and reading countless articles, I’ve come up with a list of my personal favorites from this year’s Consumer Electronics Show.

CES2020: Big Themes Relevant for P&C Insurance
The annual Consumer Electronics Show in Las Vegas (CES) is where the latest TVs, smartphones, and a plethora of smart gadgets of every imaginable kind are introduced and on display. This year the press is breathlessly reporting on the latest in tech that relates to every area of human endeavor,...

AI in Insurance: Overhyped or Underestimated?
Technologies in the artificial intelligence family have great potential in insurance, according to a recent SMA survey of P&C insurance executives.[1] This should come as no surprise to anyone following the developments in machine learning, natural language processing, computer visioning, chatbots, virtual assistants, and other related technologies.