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Differentiate: Look to Other Industries to Gain Advantage

October 04 2013 | Mark Breading

Aside from gaining market edge among insurance competitors, look to outside industries to gain best practices for advantage within. At our recent SMA Summit: Innovate for Advantage, I facilitated a panel discussion on Customer Experience with Hugh Anderson, Senior Industry Principal, SAP Financial Services/Insurance; Brian Piccolo, Director, Digital Strategic Services...

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Transform: Use New Technology Differently

October 04 2013 | Deb Smallwood

Big Data & Analytics are here, and the possibilities for using the data in new ways are changing daily. Even so, this new technology will soon be commonplace. The challenge insurers now face is to begin to look at ways to use the data differently, whether it be to improve...

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Energize: Formalize Ideation within your Organization

October 03 2013 | Karen Furtado

In order to get the necessary energy behind an idea, invention, or change it needs to be well structured. Industry experts from insurance companies where innovation has helped to make significant impacts in their own organizations recently spoke at our SMA Summit: Innovate for Advantage.

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Today’s Options, Tomorrow's Requirements

October 03 2013 | Deb Smallwood

During our 2013 SMA Summit at the Mandarin Oriental in Boston, MA on September 16, an executive stated, “What is innovative today will be expected tomorrow.” That’s a powerful insight. It really goes hand-in-hand with SMA’s three keys to embracing innovation for advantage: ENERGIZE, TRANSFORM, and DIFFERENTIATE.

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Stage Set for Spectacular Summit

September 14 2013 | Deb Smallwood

Final preparations are underway for the 2013 SMA Summit and we couldn’t be more excited. Fabulous setting, terrific agenda, lots of new research insights, a packed house, and more! Innovation is indeed a powerful force in our industry.

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It’s a really great time to be in our industry…

August 05 2013 | Deb Smallwood

In everything thing we do at SMA, our hope is that at the end of the day we have made a difference and an impact in some way. Our goals are to inform, give a clear picture of the challenges and the opportunities across the business and with technology investments.

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SMA Summit: Premier Event for Insurers and SMA Advisory Clients

July 29 2013 | Deb Smallwood

The annual SMA Summit is an opportunity for insurers to step away from their day-to-day routine and think outside the box – by looking at the next big things that may be coming down the pike. Our theme and agenda is shaped by what’s happening with innovation and next-generation technologies.

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SMA WatchPoints for P&C

July 24 2013 | Deb Smallwood

It is no real secret that market intelligence is essential for both insurers and solution providers. In our industry things are changing at an alarming pace and it is tough to keep up. There are numerous internal and external factors that are influencing and shaping the US Property and Casualty...

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Speed to Market is Key to Competitive Advantage

July 15 2013 | Karen Furtado

SMA is constantly hearing from insurance executives that improving “time to market” is a pressing priority. Because product development and configuration capabilities are so critical for competitive positioning and profitability, SMA has conducted a first-of-a-kind examination of what the actual timing is today and what insurers are doing to improve...

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Telematics and Agents: Like Water and Oil?

June 17 2013 | Mark Breading

Much has been written and debated about usage-based insurance, enabled by telematics technologies. But one aspect of the conversation that has been largely ignored concerns the implications for agents and brokers. The vast majority of P&C companies in the US use the independent agent distribution channel, and Canada is even...

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