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Full Steam Ahead? Commercial Insurers Are Shifting Their Transformational Tech Priorities

December 13 2021 | Heather Turner

It is difficult to imagine where digital business operations would be today if it wasn’t for the catalyst that is the pandemic. For nearly two years, businesses across industries, and especially within insurance, accelerated digital transformation plans to adapt to remote access for customers and employees.

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Are MGAs’ Digital Capabilities Ready for the Distribution Revolution?

November 30 2021 | Mark Breading

It would not be an understatement to say that Managing General Agent (MGA) and Managing General Underwriter (MGU) business has exploded in the past five years. Today, MGAs and their MGU cousins account for approximately $60 billion in premium flow, up from $25 billion in 2012.

Tags: Distribution

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How P&C Insurers Can Assess Their Digital Maturity

November 04 2021 | Deb Smallwood | Mark Breading

The Strategy Meets Action Digital Maturity Model

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Why Automation in P&C Creates the Need for More Human Experts

October 15 2021 | Mark Breading

The P&C industry has been on an automation path for many years. When the pandemic hit, it became a catalyst for accelerating automation and digital transformation. Straight-through processing, self-service portals, virtual inspections, and digital payments are just a few of the areas that insurers put a sharper focus on.

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How UBI (Almost) Turned Me into a Dangerous Driver

October 11 2021 | Deanna Breading, Guest Author

I’m a senior citizen. My now-grown kids used to chide me for hardly ever reaching the speed limit even before my hair turned gray and the wrinkles stopped disappearing when my smile faded. So, my pedal-to-the-metal foot had gone into storage long before usage-based insurance (UBI) became widely available and...

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InsureTech Connect 2021: It’s all about the people

October 08 2021 | Mark Breading

Participating in ITC2021 was a blast! It was great to see so many people in person for the first time in a couple of years. But aside from the joy everyone was experiencing in just being together, there was a very serious undercurrent to the event.

Tags: insurtech

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The P&C Claims Adjuster Role is Dead. Long Live the Claims Adjuster!

September 17 2021 | Mark Breading

Decades ago, a refrain began that predicted the death of the insurance agent. The Internet was going to cut out the middleman! Disintermediation would result in the demise of the traditional insurance agent! But here we are – years later – and distribution intermediaries such as agents, brokers, wholesalers, and...

Tags: Claims

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Personal Lines Distribution: Digital Capabilities Continue to Evolve and Expand

September 09 2021 | Mark Breading

Within the insurance industry, the personal lines sector has frequently been the pioneer in building and enhancing digital capabilities. With increasing demands from both policyholders and distribution partners for digital solutions, technology innovation was and remains imperative to both staying relevant and increasing market share.

Tags: Distribution, Personal Lines

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