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Core = More - SMA Prediction for 2014

January 09 2014 | Karen Furtado

Without a doubt, I see 2014 as the year when there is real evidence that investments in core are delivering more. There is no debate about the fact that modern policy, billing, and claims systems provide the foundation that is needed to optimize and innovate.

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Transformation and Innovation Tipping Point - SMA Prediction for 2014

January 09 2014 | Deb Smallwood

I see 2014 as a tipping point year. This is the year we'll see transformation and innovation take a firm hold in insurance. We'll see renewed energy and enthusiasm as the majority of insurers embrace and capitalize on the power that transformation and innovation hold for this industry.

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The Top 5 Next-Gen Tech Trends in Insurance

November 30 2013 | Mark Breading

Next generation technologies play a vital role in insurers’ strategies and plans. Far from being an intellectual pursuit or an interesting trend in other industries, many insurers view advanced technologies as critical to satisfying the needs of customers and agents, running an efficient and profitable business, and providing a competitive...

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How Does Your IT Budget Compare?

November 14 2013 | Deb Smallwood

In my conversations with insurers, I am frequently asked about IT investments. People want to know what the trends are around IT budgets and how their spending on information technology compares to others. To help explore these topics, we analyzed insights from our portfolio of research and did some additional...

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Innovation Strengthens Sales at Western & Southern Financial Group

November 06 2013 | Karen Furtado

Western & Southern Financial Group was recognized at the 2013 SMA Summit as a winner of an SMA Innovation in Action Award. Using next-generation technologies, a web-based, mobile-friendly needs analysis and fact-finding tool, named Financial Focus 2, was created.

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The Movement to Modernize is Gaining Momentum

November 05 2013 | Deb Smallwood

The age old conversation about legacy modernization is at last being translated into action. Insurers of all sizes are pushing forward and strategically planning for this change. While it is a tremendous undertaking as the effort extends well beyond just the core system technology, insurers are becoming clearer in their...

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Motivating and Energizing Innovation at Great American Insurance Group

October 30 2013 | Karen Furtado

Great American Insurance Group (GAIG), in recognition of their highly successful “i-Lab” innovation concept, was the recipient of an SMA Innovation in Action Award at the recent 2013 SMA Summit: INNOVATE for ADVANTAGE in Boston.

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An Innovative Shift from Reactive to Proactive at Amica Mutual Insurance Company

October 28 2013 | Karen Furtado

Looking for ways to make your organization more proactive? Amica Mutual Insurance Company provides a great example of innovation and transformation in claims. Amica was recently awarded a prestigious SMA Innovation in Action Award at the 2013 SMA Summit: INNOVATE for ADVANTAGE in Boston.

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SMA Innovation in Action Award Winners Announced

October 07 2013 | Karen Furtado

Each year SMA recognizes several insurers and solution providers with the prestigious SMA Innovation in Action Awards for demonstrating real progress in deploying next-generation technology for advantage. Winners were recently announced at the 2013 SMA Summit: INNOVATE for ADVANTAGE in Boston.

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Differentiate: Look to Other Industries to Gain Advantage

October 04 2013 | Mark Breading

Aside from gaining market edge among insurance competitors, look to outside industries to gain best practices for advantage within. At our recent SMA Summit: Innovate for Advantage, I facilitated a panel discussion on Customer Experience with Hugh Anderson, Senior Industry Principal, SAP Financial Services/Insurance; Brian Piccolo, Director, Digital Strategic Services...

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