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Has a “New” Theme Emerged at InsureTech Connect 2019?

September 27 2019 | Mark Breading

After three intense and exhausting days at ITC2019, I’m a little conflicted. It was quite exciting. And there are many fascinating companies and ideas that are truly transforming our industry. But then King Solomon’s words (from the Bible) come to mind – “There is nothing new under the Sun.” I...

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The Homeowners Insurance Quoting Process: Is It Improving?

August 28 2019 | Karen Pauli

One of the big areas of focus across the insurance industry, in general, has been to streamline the application/quoting process. Whether it’s agents who are submitting applications for their customers or individuals and business owners filling out their own applications, there is a clear recognition that faster and simpler is...

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What’s the Best Approach to the Small Commercial Market?

August 23 2019 | Mark Breading

The small commercial insurance market is hot – there’s no doubt it. In fact, the entire small business environment is quite active, with around 11 million businesses that employ less than 20 people, according to the US census bureau, and another 6 million with between 20 and 500 employees.

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Product Proliferation – Don’t Let the Trends Pull You In

August 15 2019 | Karen Pauli

Our digital world has changed many things in a blink of an eye, it seems. I don’t need to remind you. There are tens upon tens of blogs that remind us of all the ways digital has – or sometimes has not – changed the business of insurance.

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InsurTech in 2025: Will it Fade or Dominate?

August 02 2019 | Mark Breading

Say what you will about the InsurTech movement; it still seems to be chugging along quite nicely.  InsurTech has had its ebbs and flows since emerging out of the FinTech movement in the 2012/2013 timeframe. And at various points, pundits have been eager to pronounce the movement dead.

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Winning in the Small Commercial Lines Segment

August 01 2019 | Mark Breading

Many commercial lines insurers recognize that there are great opportunities for growth in the small commercial segment. There is no question that the segment is hot and that the potential is there for increased business. So, many are rushing into the space or redoubling their efforts and focusing on small commercial.

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The Reinsurers Are Coming – And It Might Not Be How You Expected

July 31 2019 | Karen Pauli

It is always exciting to see industry results – particularly those that rank insurers by premium size. It is probably the competitive nature that lies within most of us that gets a bit of a thrill out of seeing which insurer is gaining position and which is losing position.

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Eight Critical Areas for Customer Experience Transformation

July 29 2019 | Deb Smallwood

Customer experience is an essential component of the transformational journey. 

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Are Personal Lines Insurers Investing in Foundational Technologies?

July 16 2019 | Mark Breading

The personal lines segment of the insurance industry is quite active today, with many initiatives and projects underway across the value chain. For many, the objective goes beyond incremental improvements to positioning the company for fundamental transformation.

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Insurance 2030: Preparing for Fundamental Change

July 01 2019 | Mark Breading

There is little doubt that the P&C insurance industry is transforming. The so-called disruption touted by InsurTechs and others has not hit full force, but there is a coming tsunami of change that will be driven by outside forces.

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