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CES2020: The Rise of a New DWI (Driving While Interacting?)

January 14 2020 | Mark Breading

At CES2020 and the related Consumer Telematics Show (CTS) in Las Vegas, the vision of the fully connected car with a range of in-car digital services was very prominent. Significant progress has been made in implementing devices, apps, and new digital capabilities for the occupants of the vehicle.

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CES2020: These Are a Few of My Favorite Things

January 13 2020 | Mark Breading

After walking a great part of the 2.9 million square feet of floor space, visiting hundreds of booths, and reading countless articles, I’ve come up with a list of my personal favorites from this year’s Consumer Electronics Show.

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CES2020: Big Themes Relevant for P&C Insurance

January 09 2020 | Mark Breading

The annual Consumer Electronics Show in Las Vegas (CES) is where the latest TVs, smartphones, and a plethora of smart gadgets of every imaginable kind are introduced and on display. This year the press is breathlessly reporting on the latest in tech that relates to every area of human endeavor,...

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AI in Insurance: Overhyped or Underestimated?

January 06 2020 | Mark Breading

Technologies in the artificial intelligence family have great potential in insurance, according to a recent SMA survey of P&C insurance executives.[1] This should come as no surprise to anyone following the developments in machine learning, natural language processing, computer visioning, chatbots, virtual assistants, and other related technologies.

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Are Transformational Technologies Losing Steam in Personal Lines?

December 18 2019 | Karen Pauli

Technology adoption in personal lines has been going on for a long time. Because of the early advent of personal auto data standards, technology adoption has been fairly “easy” (always a relative term!). Many insurers have staked their industry competitive advantage on data and analytics – Progressive comes to mind.

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Commercial Lines Insurers Are Embracing Transformational Technology – No, Really!

December 06 2019 | Karen Pauli

Journalism 101 classes teach that a provocative headline is necessary to attract readers. Today, many news outlets are taking that to a high art form. Current journalism aside, my guess is that the above headline drew some insurance industry skeptics to read further.

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A New Bet on The Insurance Technology Leaders of the Future

November 21 2019 | Karen Pauli

In five years, the premier insurance technology providers will be Aon, Marsh, Munich Re, Swiss Re, and Allianz. This is a fairly radical statement to make, but it is not made without evidence and support. The following five announcements lead me to this conclusion:

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Innovation in Insurance: A Ten Year Journey

November 18 2019 | Mark Breading

Innovation has gone from a word barely spoken in property/casualty insurance to a trend that has swept through the industry. The past decade, in particular, has seen enormous progress in adopting innovation, operationalizing it into mainstream plans, and driving real transformation in the industry.

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Claims – Caught Between a Rock and a Hard Place – No More!

November 14 2019 | Karen Pauli

According to the Grammarist.com, the phrase “caught between a rock and a hard place” came about in the early 1900s in Bisbee, Arizona, where miners who were seeking better working conditions pushed the mine owners for improvements.

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What’s New in the Fight Against Insurance Fraud?

November 12 2019 | Mark Breading

Insurance fraud has been around since – well – the beginning of insurance.

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