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Cooking Up Change … A Recipe for Underwriting Transformation

August 03 2020 | Deb Smallwood | Megan Bock Zarnoch

The world is changing fast. And commercial insurance fills an increasingly important need in our world by creating predictability out of uncertainty and helping businesses of all sizes navigate this turbulent time. This insurance model enables businesses to continue to participate in the economy; fulfill product and service needs; keep...

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Biggest Insurance Disruptor: Lemonade or Tesla?

July 27 2020 | Mark Breading

I’ve never been a big fan of the term disruption. I believe that in the InsurTech world, a majority of the startups are partnering with incumbents to enable industry transformation. They are catalysts for change, to be sure. But few are truly turning the industry on its head.

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Digital Communications in Insurance: Managing the Expanding Options

July 16 2020 | Mark Breading

Most P&C insurers have gradually expanded their options for digitally communicating with prospects, policyholders, producers, and employees. As the industry moves beyond the web, portals, and email, there is a growing recognition that a whole new world of digital communications options can be applied in insurance.

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Strategic Planning for Insurance in the COVID-19 Era

June 19 2020 | Mark Breading

No one will mistake 2020 for just another year. The turmoil caused by the pandemic, lockdowns, and social unrest is unlike any other year. Businesses, individuals, and governments have all been forced to make dramatic changes and adapt to new realities.

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Digital Outbound Payments: Reaching the Peak of the Summer Heat Index!

June 16 2020 | Karen Furtado

The hot temperatures of summer are kicking in around the US, and we can see that it is not just the outside temperatures that are escalating. As we take the temperature of digital transformation in the market, there is one area that is quickly rising from “warm” to “red hot.”...

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The New Era of Geocoding: The Key to Advantage in Property Underwriting

June 01 2020 | Mark Breading

In the real estate market, it is often said that the three most important factors are location, location, and location. A similar argument could be made for insurance property underwriting. Of course, the attributes of the property itself are important – and there is a lot of buzz in the...

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InsurTech Distribution – The New Frontier – Again!

May 28 2020 | Karen Pauli

Compiling a list of the Top 50 InsurTechs (as was done at SMA in the April 2020 timeframe) is an interesting process. First off, you quickly realize that there are an amazing number of InsurTechs with meaningful value propositions that are on the path to success. Way more than 50! 

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P&C Tech Plans and COVID-19: The Good, The Bad, and the Ugly (but Mostly Good)

May 19 2020 | Mark Breading

P&C insurers are staying the course when it comes to their original digital and technology plans and investments for 2020. Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.

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The Growing Case (and Opportunity) for Insurance Coverage Transparency

April 27 2020 | Karen Pauli

Sadly, the insurance-focused news outlets are starting to overflow with references to who is suing whom over certain types of coverage related to the COVID-19 pandemic. There is a growing regulatory and legislative outcry for the insurance industry to pay out in instances where there is no specified coverage or...

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Insurance Tech Vendors: The Best of Times and the Worst of Times

April 15 2020 | Mark Breading

With the dramatic shifts in the business world due to the pandemic, it seems that every aspect of tech and insurance is being scrutinized. After speaking with dozens of tech companies over the last two weeks – including incumbents, InsurTechs, and companies of all sizes, a theme has emerged.

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