| Contact Us

Adapting to Uncertainty: Commercial Lines Insurers are Approaching Strategic Initiatives Differently

February 16 2023 | Mark Breading

If you were to ask us to describe the transformational activity of commercial lines insurers in the past few years, acceleration would be the first word to come to mind. But in 2023, another word may be more accurate – adapting.

Read the full post »

Are Personal Lines Insurers Accelerating Transformational Tech Plans Post-Pandemic?

January 31 2023 | Heather Turner

The COVID-19 pandemic was a catalyst for technological change across the insurance industry, especially within personal lines. Customers demanded virtual and digital interactions, so insurers responded by accelerating the development and investments in transformational technologies. Although it may not be accurate to classify our current era as post-pandemic, insurers have...

Read the full post »

The Metaverse: Closer Than You Think or Further Than You Can Imagine?

January 24 2023 | Mark Breading

The Metaverse was one of the major themes at CES2023, as evidenced by a wide range of sessions and tech solutions. The keynote from the Consumer Technology Association identified Metaverse as one of the top themes with the tagline of “Closer Than You Think.” I believe there are arguments both...

Read the full post »

Distribution Technology: Where Personal Lines Insurers Are Investing Today

January 19 2023 | Mark Breading

We say it often here at SMA – the personal lines segment frequently leads the insurance industry with deploying new innovations, particularly within distribution. Over the next five years, insurers focused on personal lines will likely continue to spearhead the distribution revolution through new technologies and channel strategies.

Tags: Distribution

Read the full post »

The Evolution of Mobility and Transportation: What it Means for Insurers

January 17 2023 | Mark Breading

In part one of this blog series, we discussed major trends spotted at CES, including mobility, electrification, sustainability, and digital experience. But how will these emerging trends impact P&C insurers now and in the future? I categorize the implications into the good, the bad, and the ugly below.

Read the full post »

The Evolution of Mobility and Transportation: New Trends Spotted at CES 2023

January 13 2023 | Mark Breading

CES has become one of the biggest auto shows in the world – but rather than focusing on new models and styling, the orientation is toward the most advanced technology capabilities and the user experience. Among the many sessions and exhibits featured this year, I spotted four interrelated themes.

Read the full post »

CES 2023: Major Themes in Technology

January 11 2023 | Mark Breading

The CES event in Las Vegas always provides a good window into technological advancements and innovation. The over 3200 exhibitors and hundreds of sessions once again provided all-encompassing views of the current state of tech and the future possibilities.

Read the full post »

Business Drivers Shift for Small Commercial Distribution Tech Investments

January 06 2023 | Mark Breading

Small commercial insurers are in a unique position in the insurance industry. While the personal lines segment often pioneers the latest innovations first in the industry, small commercial carriers are frequently at the forefront of change in the commercial market before technologies reach mid/large commercial risks.

Tags: Distribution

Read the full post »

Are Transformational Tech Plans Still Important in Commercial Lines Amid Economic Turbulence?

December 22 2022 | Heather Turner

Commercial lines insurers have endured their fair share of ups and downs since COVID-19 was declared a global pandemic over two years ago. And through the course of 2022, geopolitical conflicts and inflation have rocked economies, leading to further uncertainty about the stability of markets worldwide.

Read the full post »

Are Insurers Satisfied with Their Digital Offerings for Mid/Large Commercial Distribution?

December 15 2022 | Mark Breading

In recent years, the mid/large commercial lines segment has worked extensively to evolve the distribution ecosystem through new partnerships and expansion strategies. Additionally, carriers in the segment have been deploying new technologies for distribution to not only enhance internal operations and processes but to further support the success of distributors,...

Tags: Distribution

Read the full post »

1 2 3 4 541