
Telematics and Agents: Like Water and Oil?
Much has been written and debated about usage-based insurance, enabled by telematics technologies. But one aspect of the conversation that has been largely ignored concerns the implications for agents and brokers. The vast majority of P&C companies in the US use the independent agent distribution channel, and Canada is even...

Agility is the Watchword
SMA’s ongoing research and experience confirms how critical portal capabilities are to the success equation. The business capabilities required for effective distribution management are dependent on an infrastructure that is able to support and manage any-to-any-point and any-to-any type of interaction or exchange.

Study Shows Increased Spending on Data and Analytics Continues in 2013
There is no question that analytics projects are viewed as game-changers, but insurers also see the need to focus on improving and enhancing their data to fully capitalize on the power of analytics. I’ve recently seen that confirmed through our second annual Data and Analytics study done in conjunction with...