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P&C Personal Lines Insurers: Viewing Key Strategic Initiatives Through A New Lens

Personal lines insurers are no stranger to widespread digital transformation and innovation, having been at the forefront of these changes for the past decade. When the pandemic hit in 2020, personal lines insurers responded in different ways.

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How are P&C Commercial Insurers Progressing with Their Strategic Initiatives in 2022?

When the pandemic hit in 2020, many property and casualty commercial insurers had to pause, stabilize, and reprioritize their digital transformation plans amid lower business volumes, economic lockdowns, and an uncertain financial environment. But that all changed in 2021 as commercial insurers pressed the pedal to the metal to accelerate...

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Five Predictions for Property and Casualty Insurance in 2022

The insurance industry faced a sobering wake-up call when the pandemic exposed just how unprepared insurers’ digital capabilities were in a crisis. But, in the past two years – particularly in 2021 – the industry has accelerated its digital development, making significant leaps forward in technology investments, workforce evolution, and...

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Insurance Innovation: A Look at the Most Profound Changes From the Past 20 Years

Many of the innovations that drive the insurance business today were only figments of the imagination just two decades ago. Advancements in data, analytics, and technology have transformed every aspect of the industry, some more significantly than others.

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Progress and Pause: Transformational Tech is Changing in Personal Lines

Policyholders faced innumerable challenges within the past two years, resulting in unprecedented changes to their consumer behavior. Personal lines insurers responded swiftly to meet insureds’ new and evolving needs. They went all-in on digital self-servicing capabilities for customers, agents, and employees, but recent market activity suggests that insurers’ top technology...

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Full Steam Ahead? Commercial Insurers Are Shifting Their Transformational Tech Priorities

It is difficult to imagine where digital business operations would be today if it wasn’t for the catalyst that is the pandemic. For nearly two years, businesses across industries, and especially within insurance, accelerated digital transformation plans to adapt to remote access for customers and employees.

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Are MGAs’ Digital Capabilities Ready for the Distribution Revolution?

It would not be an understatement to say that Managing General Agent (MGA) and Managing General Underwriter (MGU) business has exploded in the past five years. Today, MGAs and their MGU cousins account for approximately $60 billion in premium flow, up from $25 billion in 2012.

Tags: Distribution

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The Need for Proactive Digital Engagement in Insurance

Insurers shift to omni-channel operations

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How P&C Insurers Can Assess Their Digital Maturity

The Strategy Meets Action Digital Maturity Model

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