Our Team

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Deborah Smallwood
Senior Partner


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Deb is widely recognized as an industry thought leader who is known for her expertise in helping companies rethink the traditional business of insurance and position for success in the ...

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Karen Furtado


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Karen is a well-known authority on insurance technology and how it fuels transformation within insurance companies. Her focus is helping insurers prepare for the future of the industry ...

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Mark Breading


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Mark is known for his insights on the future of the insurance industry and innovative uses of technology. Mark consults with insurers and technology companies on forward-thinking strate...

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Heather Turner
Lead Research Analyst



As the Lead Research Analyst at SMA, Heather Turner supports SMA's advisory and consulting engagements through rich written content, quantitative and qualitative primary research, marke...

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Tracey Nordberg
Client Relationship Consultant



Tracey has 18 years of experience in the Insurance field. She comes to ReSource Pro from the city of North Wildwood, NJ where she worked as a confidential assistant to the Mayor, respon...

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Tom Benton


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Tom Benton, Partner at Strategy Meets Action, a ReSource Pro Company, is an industry thought leader with experience as an insurance CIO and as an industry analyst and consultant. Tom le...

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