Deborah Smallwood
Founder & CEO
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603.770.9090
Deb Smallwood, the CEO & President of Strategy Meets Action, is widely recognized as an industry thought leader who is known for her expertise in helping companies rethink the tradition...
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Karen Furtado
Partner
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978.239.2741
Karen Furtado, a Partner at Strategy Meets Action, is a well-known authority on insurance technology and how it fuels transformation within insurance companies. Her focus is helping ins...
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Mark Breading
Partner
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614.562.8310
Mark Breading, a Partner at Strategy Meets Action, is known for his insights on the future of the insurance industry and innovative uses of technology. Mark consults with insurers and t...
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Mary Ann Garwood
Partner
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561.310.0179
Mary Ann Garwood, a Partner at SMA, is an expert at taking complex issues and turning them into easy-to-understand options and decision points. Mary Ann’s extensive insurance background...
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Karen Pauli
Principal
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774.462.7820
Karen Pauli, Principal at SMA, has comprehensive knowledge about how technology can drive improved results, innovation, and transformation within insurance operations. Karen has worked ...
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Lis Maguda
Analyst and Senior Researcher
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617.467.8933
Elisabeth (Lis) Maguda is an Analyst and Senior Researcher at SMA. She primarily supports the core systems area, contributing to a wide variety of research projects, deal trends, and cl...
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Michael Carroll
Digital Marketing Manager
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845.323.2785
Michael Carroll is SMA’s Digital Marketing Manager. With responsibility for creating and optimizing an open flow of communication between SMA and the insurance industry, Michael is focu...
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Lynn Black
Client Relationship Manager
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614.746.2273
Lynn Black, Client Relationship Manager at SMA, leads critical touch points with SMA customers to ensure successful relationships. Lynn guides SMA clients to leverage the relationship t...
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Kevin Saunders
Client Engagement Manager
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703.887.3511
Kevin Saunders, Client Engagement Manager, brings a fresh perspective and energy to the full life cycle of business development, sales, and client relationship management at SMA. Kevin ...
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Senior Researcher
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937.510.4275
Jayalakshmi (Jaya) Gopalan is a Senior Researcher at SMA and supports the full cycle of SMA research methodology, contributing in the delivery of a variety of research studies and consu...
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