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Our industry is on the cusp of the greatest era of change that the business has ever experienced – fueled by the fast shift into the digital era, rapidly changing external influencers, and advancing technologies that are impacting customer engagement, transforming products and services, redefining business and revenue models, and breaking down barriers to new entrants. While the challenges are formidable, there has never been more opportunity!

SMA is fully dedicated to helping the insurance industry modernize, optimize, and innovate to effectively support today’s needs and position for the business demands of the future. Our models, tools, and insights are helping both insurers and the solution providers that support them to make progress along their transformation and innovation journeys. SMA’s powerful Next-Gen Insurer framework is being used widely to reimagine the basics – customer, products and services, infrastructure, and business models – helping industry participants find ways to create new levels of agility and competitiveness while harnessing their unique expertise, enabling them not just to survive, but to thrive in a rapidly changing world.

The business of insurance will change, either because we, as an industry, have proactively defined our future, or because it has been shaped and defined for us by the external influencers that are at work all around us. The potential for our industry is enormous. This is the time to build new strategies, embrace innovation, fund transformation initiatives, and create a business that can succeed in a new digital future.

SMA can help! We offer a unique blend of advisory and consulting services, research, retainers, events, and innovation offerings that can help you explore the possibilities and make informed plans and decisions along your journey.

We look forward to working with your company. When strategy meets action, everyone is successful!

All the best,

Deb - Signature

Deb Smallwood
Founder

dsmallwood@strategymeetsaction.com