Senior Consultant - Client Support and Delivery
Lynn Black, a Senior Researcher at SMA, supports research projects and a wide variety of client projects. Lynn began her career as a research intern while completing her college degree and joined SMA as a full time research associate following graduation. Lynn is experienced with various research methodologies, analyzing survey results, and developing key trends and insights. Lynn supports a number of client engagements in the areas of core systems, ECM, and CCM.
A 2011 graduate of The Ohio State University, Lynn holds a BA in International Studies. She is an active participant and board member in organizations supporting education and mission efforts in Mexico and Haiti.