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Lynn Black

Client Relationship Manager



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Lynn Black, Client Relationship Manager at SMA, supports research projects and a wide variety of client projects. Lynn began her career as a research intern while completing her college degree and joined SMA as a full time research associate following graduation. Lynn is experienced with various research methodologies, analyzing survey results, and developing key trends and insights. Lynn supports a number of client engagements in the areas of core systems, ECM, and CCM.

A 2011 graduate of The Ohio State University, Lynn holds a BA in International Studies. She is an active participant and board member in organizations supporting education and mission efforts in Mexico and Haiti.